Shan Tours

4.2

26 ratings

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Level 9 Local Expert

We booked trips, asked to pay later, and agreed in the evening. By the evening, after talking with people and learning a lot of interesting things about this office, they changed their minds and took it from the guide. As adequate adults, they came in the evening to say that we would not go and decided with a guide, said as it is that we want security guarantees, etc. The seller Pasha reacted very ugly, like a small child who had his pacifier taken away, although he boasted about how many records and people he had and how everything was painted. As a result, he poured a tub of negativity and insults on us. We are very glad that we did not leave them. Of course, I understand that most likely we were there for the first and last time in our lives, but we could recommend it to friends and acquaintances. And after that, there will be no advertising, respectively. A person does not know how to sell and keep himself under control. I don't recommend it

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Mikhail Fadeev

Level 2 Local Expert

Good afternoon, we booked excursions as well as tickets to the water park with children. Upon arrival in Dubai, we could not find the Shan Tours company. We contacted the agency by phone and explained that the company only works online. The money was never returned... I do not advise buying anything from them, since in fact there is no company in the UAE.. Scammers

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Иван Попов

Level 5 Local Expert

The online manager is absolutely not a professional lady, not only can't decide on the price, which varies from price to price, can't clearly, clearly and clearly explain the program of the excursion, but also begins to be rude as a complex teenager. There used to be a great company, now there is only one negative from communication.

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Артем Ш.

Level 23 Local Expert

Shan-Tours are professional guys, I rode with them in the sightseeing tour to Dubai with the ascent of the Burj Khalifa, I was satisfied. Everything is clear, Marat was on top both in managing the tour group and in reporting the material. Imho, the points for photo stops could have been chosen better, but this is already a quibble.

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