Excellent service, delicious food, excellent staff, location.
It is pleasant and extremely profitable to visit. I wish there were more such power points
The cheaters gave 3000 tenge a discount, wrote that it does not apply for delivery, you need to come to the branch to order in the hall, you were forced to wait and were not given 🤦🏻♂️🤦🏻♂️🤦🏻♂️ what for bullying the client, no one knows how to do anything and does not know...... where the management is not the inspectors ???This mess
I will tell you my impressions about this institution. I am attaching a receipt to confirm the order! On May 10, we visited this institution, I will clarify at that time there were only 4 visitors. We made an order with ourselves. Two shawarma. We sat down to wait because we were in a hurry. We waited for 20 minutes. Although assemble the shawarma and heat it on the grill for a couple of minutes. Employees were talking to each other at the checkout, not paying attention to the fact that there are people in the hall who are waiting for an order. The hall was almost empty. So after I look, those who made the order after us have already received it. To which I approach and ask the cashier, "when will my order be ready?" in response, and silence, and she continued the conversation with the administrator, most likely. I'm already repeating again with a different intonation, "girl, should I wait for an order? Or go home" (after work there was no desire to arrange a conflict)"she looked at me and said - with contempt. "GIVE ME YOUR CHECK" the cashier takes the check, turns away, looks at the kitchen and then through the packages where the orders are. And he almost throws it in my face. I understand that everyone has hard days, but not that hard. We all work and get tired. And so. I pick up the order and I think I'll go to the restaurant anyway for 30 minutes here.
Okay, and I turn a blind eye to this.
I sit down at a table
About the order
1. there are no napkins to order, 2. the shawarma is cold although in foil (I think the kitchen immediately issued the order) but the cashier and the administrator were busy talking to each other.
3. The shawarma was very dry, very straight. This is the first time I buy one in SF
As a result: an employee who delivers orders around the hall. She came up and made a rude remark that I had a bottle of Coke with me and demanded to clear the table. But the fact that the adult men at the next table also had a bottle of Pepsi 1l did not bother her.
The mood was ruined, as was the first impression. More at the SF establishment at Ul.I will not go to Syganak 54 and I do not recommend it. Although in the past, my colleagues and I often took food here. You lose customer loyalty.
It's a long time to wait, despite the fact that the room is filled by a quarter. And, tadaaam, the interest in fast food is 8% for taking up space. Guys, your fast-paced marketing is just a bomb, following it, it's better for me to eat on the street. Well, I went in today, but I didn't set foot anywhere else. And I will not advise anyone, your whole tedious and expensive campaign.
The order was brought, well, a C on a 10-point scale. Guys, the only thing here is delicious ayran, and that's because you buy and resell it at double the price.
According to my personal rating, this is the #1 fast food in Astana. From the end of the current list. SF is yesterday's cookie, in every sense of the word 💩