You can look at fire, water and the skill with which your equipment is repaired for a long time! I had minor repairs, so they fixed it right in front of me - and it was a little show. The master quickly disassembled the saw into parts, replaced the necessary part, lubricated where necessary, tested the operability of the part a dozen times, and assembled it just as quickly! Of course, I admired the speed of work and the clarity of actions. But before that, I witnessed another person's consultation about a motorcycle mower. A soft, comfortable explanation of the causes of the breakdown, repair options and the cost of each. Even the master told me how events will develop if not repaired))).
The service itself is not great, but the main thing is that it is clean and everything is in its place!!! You can buy a number of new Stihl equipment (there are definitely motorcycle pumps!).
Are you annoyed by the intrusive service? Do you want to run away from sellers who pester you with questions like "Can I tell you something"? Do you want to do all the dirty work yourself, and leave something to the real masters of your craft that requires a really qualified approach and high wages?
Then you definitely need to contact the service center Calm on Ignatenko 2.
In this quiet place, you will not be able to just come and hand over your chainsaw for repair, as I naively tried to do. After all, people who know their worth work here, and their main task is not to repair some damn chainsaws, but to show who is in charge here. Therefore, upon presentation of the saw, the employee put a brush next to the saw and pointed to the door, ordered me in a rather peremptory tone to leave the room, turn right, find a STUMP, and clean the saw on this stump. Of course, there are no "please", "be kind" and other verbal husks – after all, this is a workshop with extremely unobtrusive service.
It cannot be said that the saw was clean – after all, they worked with it, sawed firewood, branches, etc. But it cannot be said that it was very dirty – before leaving the village, I cleaned it so that there was no sawdust in the car, and in the next service, where I was forced to turn, the guys said that it was norms, and in principle, tool cleaning and chain sharpening are included in the price.
Nevertheless, I am sure that the Stihl Service Center, Ignatenko 22, will definitely find its client and offer him, in addition to cleaning the tool, sweeping and mopping the floors after himself – after all, everyone who enters the room brings dirt not only on the tool, but also on shoes. You can also connect these loafers to window washing, and also not give away the tool without dusting on the shelves. In principle, there are many options for working with the client, there would be a desire. And it seemed to me that there is.
It turned out that I had to visit this service twice. At first, idle speeds began to float in the calm trimester and, upon inspection, I noticed a loose gas cable in the throttle area at the end. I decided that maybe I broke up and gave such trouble. Having called several service centers, it was both available and with the lowest cost. I changed the cable myself, there was nothing complicated there, but it didn't help. I tried to adjust the idle screw, there is no effect. Then I decided not to climb, so as not to harm, and also first called several services closer, and as a result, from the phone conversation so far, this service seemed more interesting again, albeit further. In general, as a result, the patient was returned to normal. In terms of cost, it turned out to be much less than even discussed previously due to possible reasons for the breakdown and the cost of the solution. As usual, we are afraid that the work is for a penny, but they will glue so much that they did not do it for a hundred rubles.... The master is smart, we talked while picking up the device and gave some advice on further use. In general, I highly recommend this service if someone is looking for adequate craftsmen and an honest approach.
Today I brought a chainsaw for repair with the expectation that I would have to leave it for at least a week. After all, the European brand, sanctions restrictions. Imagine my surprise when the master did everything in front of me in 10 minutes. He also adjusted the speed and gave some advice on further operation, at the same time for very reasonable money. And at the same time, it is good-natured, correct and understandable. I regret that I did not mention his name. The best service I've ever visited.
A very good master. I brought a calm fs-250 scythe! He disassembled everything in front of me, showed the breakdowns and did everything in the shortest possible time! I liked it very much!
The master is well done. I repaired and adjusted everything in 15 minutes. At the same time, I conducted an educational program about all the nuances of proper operation of a chainsaw.
Отличный сервисный центр, с лучшим мастером (Игорь) , который чётко знает как ремонтировать,обслуживать и смотреть за бензоинструментом STIHL. Всё подробно объяснил,разобрал и показал. Очень доволен работой сотрудника и инструментом компании.
Excellent service. Maintenance of the saw was completed in a day, spare parts are available. We checked the work without requests and reminders, a clear answer to all the questions asked in a benevolent tone + reminded the main points of the correct operating mode for long-term operation. I recommend
Отличный сервис👍 Грамотный мастер, знает свое дело и свое оборудование, поможет, подскажет, поправит, настроит, починит. Всегда доброжелательный, даже когда случайно позвонили в выходной🙈
К моему большому восторгу - это лучший сервис когда-либо мной посещаемый. Большего фаната (в хорошем смысле слова) и профессионала в своей области, как специалист сервиса, я не встречал. Огромное спасибо и так держать!
Очень хороший мастер .обслуживание супер .мастер своего дела .буду рекомендовать всем знакомым и не знакомым .мой заказ выполнен на отлично .всех благ этому мастеру и здоровья ,
An excellent service center, a master of the highest category, knows everything, will definitely help, tell and show.
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Show business's response
М
Маргарита Р.
Level 5 Local Expert
May 6
We applied for the repair of a chainsaw and did not regret it. The master is an expert in his field, on the same day he made repairs, gave advice on maintenance. We were very satisfied. Now we know exactly where we will be serviced in the future.
Провели обслуживание бензотримера. Работу мастера (молодой приятный парень небольшого роста) могу оценить на 10 по 5 бальной шкале. Кроме того, что очень оперативно произвёл замену расходников и регулировку, ещё и объяснил и показал. Не думал, что у нас может быть такое качественное обслуживание. Организации зачёт, а мастеру премию)