1. Before the event, I indicated to the manager that I wanted to attend - there were no objections. When we entered the box, the manager said that according to the new rules, it is forbidden for the client to be near the car (in the previous ones, I was present near the car after passing the instructor), you can only be near the entrance. Due to this fact, it is not possible to check the replacement of consumables. Because the client pays money, he has the right to see how IT is carried out and what is done by the master.
2. The boorish attitude of the master - when asked why he tightens the plug after draining the engine oil without unscrewing the oil filter, the answer came - I don't like it, change clothes and do it yourself.
I have an Opel Astra K. I stopped by to see if I could change the timing chain, taking into account all the nuances and complexity of the work. The answer was positive, the price was fine with me, but they asked me to wait about a month, because the motorist is on vacation. I was very pleased with this because I hoped that specialists work there, plus they issue a certificate of completed work with a guarantee. A month has passed (during this time I somehow bought the necessary set of spare parts). I'm driving up to discuss the list of spare parts and work. I was sent to the spare parts purchasing manager, who, in my opinion, did not understand at all what I want from him and what spare parts I ask to check. He said it was for the repairman. I went to him, he looked at the manual that the work takes 14 hours and then he gives me: "They say it is very difficult work and they do not have devices for fixing shafts and that they will not be able to help me." As a result, a month of my expectations for smarty. It is good that the condition of my chain is still satisfactory and there is time to find another service station.
Verdict: Incompetent specialists are working who do not understand the essence of the issue and make false promises.
We were doing repairs and tuning of a passenger car even before there was a Gili service. The guys are growing up, well done. A reliable place for repair and tire repair. He also serviced the beads. Qualified specialists in their work. 10 stars !