A unit is a lot for this under-company. The operator is Maria, who sits at night for no clear reason in the office and answers calls. Why do you need an operator who can't help you in any way? You spoil your rating and offend your drivers. The driver bought me an order (please note pills for a small child) and because of your technical problems, the order was canceled. When I was asked to find a driver, I was refused. The operator can't see it. Only her rolling eyes and loud clicking into the phone were visible. The cherry on the cake - they just blocked access to the app for me and a friend who helped me place an order. Brilliant, applause! With such customer relations, you will soon become bankrupt!
we ordered a taxi on 18-12-2024.at 17.30, a car 2240-Volkswagen Polo drove up, my wife opened the driver's door to give money for travel = we heard from the driver about ourselves that we did not know during our lifetime..My wife is 75 years old and there is no desire to listen to insults from an inadequate person.One question to the moderator, why do such people work in the service sector? While driving, the driver insulted passengers as much as he could, threatened to take them to the police, but he never did, and I would really like him to do it.. A taxi was ordered for the nephews. The order was made by phone.+375336793416 It was in the regional center of Vitebsk. R. S.If you serve the population in this way, then soon the population will turn away to adequate workers.
Unfair service. We ordered transportation with loading and unloading. The driver arrived without movers, said to wait, because there are no movers available now. We called the service and refused the loading and unloading services. They were loaded and unloaded independently without the driver's participation. The driver named the amount and left with the money. It turned out that the announced amount included the work of movers. During several calls to the service, they replied that the driver was loading and unloading. The money was never returned