Serra Park Hotel
108 reviews
June 20, 2023
We rested with a child in this hotel from 06/08/2013 to 06/17/2023.The hotel is good, there is a lot of food, there is plenty to choose from, meat, desserts, fruits and French fries every day, which is very important for children.The territory of the hotel is small, but very cozy.The slides are very cool, the kids are just happy.The employees are very friendly, with humor, they always agitated everyone for a children's and adult disco, there were children's animations.There was a Turkish night (held every Wednesday), there were gorgeous tables, music and a show performance.There are many Russians and Poles in the hotel, 10 percent are Germans.We found a great company!The rooms are simple and clean.The sea is 15 minutes away at a slow pace, the trasfer drives, so there is nothing critical.Children are given ice cream every day from 15.30.There are very tasty Turkish tortillas on the beach.I definitely recommend the hotel.
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5
November 2, 2024
"Tired", dark rooms and a restaurant with dirty chairs, poorly washed dishes and appliances due to the lack of lamps. Contrary to the reviews I read before the trip, the food did not cause delight either: chicken backs, bitter mackerel...
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October 4, 2023
It was in early September. A small hotel with a cozy and green area. Great restaurant. The staff is polite, friendly. The beach is 10 minutes away at a calm pace. There is a shuttle that runs once an hour. The beach is sandy. I liked.
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3
September 21, 2024
We visited this year from 31.08 to 13.09
24. I liked the hotel. It's small, so there's no pandemonium. There are water slides.
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October 5, 2023
We had a family vacation in September of this year, the food was varied (chicken, beef, fish, lamb, French fries were cooked every day, the cakes were too sweet (as for me)), the rooms were cleaned every day (garbage, the bed was made beautifully), the cook worked, the staff was friendly, there were those who could talk Englishin Russian, the presence of cocktails by the pool, a table tennis table (who needs it).
The presence of ice cream, a disco for children, minibuses that reach the Ancient city of Side and Manavgat go near the hotel.
Overall, the experience is excellent, a good hotel.
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April 16, 2024
We had a rest in the middle of April 2024. We were afraid for the weather, but the reality pleased us! The daytime temperature is from 24 to 29 degrees, at night it is cool, in the morning it is about 15. Clearly, the sun is already burning, sun creams are needed.
The sea is 19 degrees, it is cold for children and those who are not seasoned. It was just right for me, but it's individual.
Great shore! Sand and the smallest pebbles, convenient access to the sea. The water is the purest, you can see the bottom of the buoys, and there are at least five meters there. The shore is shared, not divided on the territory of the hotels, you can walk from horizon to horizon!
I can only say one thing about the hotel itself - it's worth the money. The food is good, without frills, but everything is delicious and imaginatively served. The staff is very friendly, the animation is not annoying.
In general, I recommend Serra Park and Side itself to those who go to Turkey for the sea, sun and positivity
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5
1
April 24, 2024
I recommend a very good hotel! Everything is clean, the staff is polite, the food is excellent, the sea is super, in general everything is very good, you will not regret it!!
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2
1
July 19, 2023
We had a rest together with my son from 05/25/2023 to 07/06/2023. The rest was a success. Thanks to all the hotel staff. Many thanks to the animators, the spa is super, the masseur Leila is an expert in her field. The sea is 10 minutes away, the location is excellent. I recommend.
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3
1
September 14, 2022
We were at the hotel from 02.09.22 to 11.09.22 . We were a family , Zhenya and a child of 2.6 years old. I liked the hotel, it is great for children. In the morning we went to the sea with the child (10-15 minutes of writing or 2 minutes by transfer from the hotel), but it is better to walk after breakfast. After lunch and sleep , we went to the children 's pool , there was no way to get the child out of there .He saved the children's club , where he was also interested in going. Unfortunately, the club did not always work, it often fell on our sleep. The food is good. We were worried that the child would not eat, but there are soups, pasta, gravies, you can improvise. They even gave me a brooch every day . The food was good. Delicious desserts, hot dishes, meat, fish, turkey, chicken, vegetables, cheeses, watermelons and melons every day, there is plenty to choose from. The hotel is quiet, a lot of people relax with children. I really liked the staff, they are all very responsive and do not help. The hotel rented a stroller ($ 20 for 9 days), as they did not drag their own. they extended our room before departure without any problems, they always go to a meeting. Of the minuses, there are probably no critical ones, the rooms themselves are quite simple, cleaning is done regularly, but it fell on the child's sleep, it is better to warn about this. I would like to mention the spa separately . I went to Timur's massage myself, it helped a lot to relieve the load. I came on vacation with a hip and a clogged back, after 5 sessions I was like a cucumber, thanks a lot for that. I definitely recommend going to him for those who need it .
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5
August 30, 2023
We had a rest in August 2023.
I really liked it. The hotel is a little tired)))
The staff is friendly. Everything works.The food is delicious and of high quality.
A lot of positive emotions in addition to the sea and the sun))))
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3
July 30, 2024
Super! I really liked it! Service, staff, food! I recommend it to everyone!!!
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2
1
September 12, 2023
I had a rest in September 2023.
We moved into room 512, this is not the main building, but a detached one. Next to the gate, through which there is access to the sea. I must say right away-those who are disturbed by music and noise, do not move into these detached rooms. There is a veranda next to it, where music plays loudly all day and until 23 o'clock. In the evening, the whole hotel, disco and other joys are on the veranda, it is impossible to fall asleep. wf catches in the lobby, and sometimes on the veranda, as well as on the tables closest to the lobby in the restaurant and the restaurant terrace. The room was cleaned daily, the furniture was worn out, but everything works. Condey, plumbing, TV-everything is fine. There are several Russian channels.The food is good, no complaints. The sea is a 10-minute walk away, the beach is normal,awnings,sun loungers, a bar. Sand and small pebbles, the depth starts quite quickly, literally 3 meters and swam. There is no children's animation, a couple of times there was a disco for children in the evening and that's it. There is only one Russian-speaking employee at the reception, the rest are English at most.
A separate guide, Anya, a nice girl, told me everything, explained, helped with the money change. Overall, the impression is good if you are not used to luxury vacations. Solid 4.
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3
1
July 14, 2023
We were with 3 children at the end of June, it was very hot. The 4-star hotel justifies its status, especially the dining room, the food is delicious and varied, meat, chicken /turkey, fish are always on the menu. The staff is hospitable, there are Russian speakers among them, but few. We arrived at the hotel late and settled us in a family room, not that the tour operator told us, but in some kind of deplorable room where, although the air conditioners worked, two refrigerators and a TV did not work. In addition to electronic equipment, the doors needed to be repaired, the lock on the balcony was generally broken, the door did not close, and the room was on the 1st floor and through the balcony it was easy to get into the room. Bathrooms with showers that urgently need repair, again, the problem with the door in one room is sagging that it rubs against the floor and can only be opened by half, the ceilings are low (somewhere 2.1-2.2 m), in the second room there is more or less a bathroom. The lighting is dim, the floors are dirty. They asked to move to another room, the receptionist said, "Sorry. All family rooms are occupied," they asked us to come up at 12:00 p.m. in the afternoon to solve the problems. The next day they said that a room on the 3rd floor would be available tomorrow. In the meantime, we solved the remaining problems of repairing electronic equipment and tried to fix other "jambs" in the room, in short, we accepted applications. ) until the evening of those .the maintenance staff made us electronic equipment. The cleaning of the room was not done, they hung a sign on the door with inscriptions in 4 languages "please do the cleaning". We saw the maids walking by in the morning, thought they were about to get there, looked in at lunch, did not clean up. They asked through the administrators and all the time the sign was hanging on the door. In the evening we go in, the floors are still dirty. Back to the administration, and the administrator tells us that he is a slave.The maids' time is over, they have gone home. The next morning, when I leave, I hang out the inscription sign again in Turkish, English, Russian (I don't remember any other), hang it on the handle as it should be, so that it does not turn sideways and so that it hangs on the right side. ))) A young maid was walking down the corridor at that moment. My wife decided to ask, since she knows a little Turkish)))
In their dialogue, I understand by gestures that the maid promised to clean the room and, removing the sign from the door herself, asked to remove it. So you know, some maids think having a sign on the door, no matter what it says, means "Do not disturb!"😂 After breakfast, without waiting until 12:00, we decided to change rooms if we were free. It turned out to be free, we liked it and we moved. These rooms, as expected, were much better. This season, most of the tourists were from Poland.
Special thanks to the staff - the Astra massage team. Professional guys and services are not expensive + there are promotions and discounts. The hotel has a basement, calm, quiet decorated rooms as it should be for relaxation. If you want to use the services, then the Weissel Administrator is at your service. Veysel will not intrusively help you choose the desired massage or complex therapies, etc. to choose from and, together with Marina at the reception, make a schedule by day and time as convenient for you, if necessary. They speak Russian fluently, and they are very pleasant people to communicate with. Payment for services can be made by online transfers, they have an account in Russia. We really liked it, with the children on the first day, as per tradition, we took the sauna + hammam complex with foam, and massage for free))) And to my surprise, the children were also personally assigned massage therapists. Everyone is happy, the children want to go back there again next time.
The sea can be reached on foot in 15 minutes or by special transport. The beach is clean, sand with small pebbles. Awnings, deck chairs, shower, hotel cafe on the beach are all as expected. There is a market across the street from the hotel, large amusement slides. The ancient city of Side is not far away, you can get there by bus # 11, drive 25-30 minutes, back to # 10.
The tour was taken from Pegasus, everything went well except for the condition of the original room.
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2
December 4, 2023
It's not a bad hotel for his age. I liked the food, the staff is mostly friendly. The room stock is tired and for some reason they strive to move into dirty rooms with a view of the trash in the backyard. The receptionist "Mikhail", at the reception, according to my impressions, is as "tired" as the hotel. Or maybe he's just melancholic and forgot about the customers. In restaurants and bars, guys are quick. The beach is decent, there are enough sunbeds. Towels are the same age as Brezhnev.
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1
May 5, 2024
Great hotel. All the staff is attentive. The animators are great. I am very glad that I visited this hotel. I wish them prosperity.
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1
1
May 3, 2024
A good hotel, its own beach, the food is normal, the staff is friendly, you can get to the market by bus, we had a rest in April 2024, I liked it!
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3
June 8, 2024
We had our first vacation in Turkey. I really liked it, excellent service, food, staff. I recommend it, you won't regret it!
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4
October 24, 2023
Solid 4. The food is good, you definitely won't stay hungry! There was no queue for food.There is a night soup... At 23:30. The staff are great, they speak Russian, both at the reception and at the pool bar. The beach is super! There were always enough sun beds, towels were given out every day.
From the minus, the refrigerator in the room did not work, but we did not need it)
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1
1
November 20, 2023
Hello, a couple's vacation from 20.10.23 to 29.10.23.
Everything was fine.
The reviews that were written earlier described all the services provided by the hotel. Therefore, I will not repeat myself.
Thanks to the hotel staff for their care and excellent work
We hope to come next year.
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1
1
August 22, 2024
Everything is cool. Except for the rooms. The old renovation, the maids do not clean.
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1
October 21, 2024
It's not good, the service is excellent, the staff is friendly, but few people know Russian
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1
1
October 28, 2024
The hotel provides everything for a better stay.
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1
October 17, 2023
A good hotel, corresponds to its stardom. The food is delicious, varied. We were at the end of September, maybe that's why the animation is not very good.
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3
1
October 12, 2022
We have been vacationing since 3.10.22 in this hotel, I especially want to mention the SPA Center and Hammam. Very friendly staff and professional massage therapists!! Thank you for the services rendered!! Good luck and prosperity to you!!!
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3
November 14, 2024
A great hotel. It's all clear. The food is good. It's a five-minute walk to the beach.
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December 27, 2024
Super vacation for normal people.without pathos, but with excellent cuisine.I recommend it!!!
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November 11, 2024
We had a rest, a good hotel, a good sea
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1
October 26, 2024
we had a rest in September, we liked everything.
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1
June 4, 2024
I liked everything! It was good. Respect to the staff
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3
October 3, 2023
A small, cozy hotel. Responsive staff, normal food, your own beach.
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October 22, 2024
This is the best place to relax)
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1
September 15, 2021
The hotel is small, with pools for adults and children. The territory is clean, the food is normal, you will not be hungry, there is a large assortment of plums, apples, watermelon, pears and peaches every other day. It is far from the sea, but there is a shuttle, who walks on foot, it is problematic to go into the sea-pebbles, but it is difficult to get out, the wave will knock you down, you will be bruised, a woman broke her arm when leaving was knocked down by a wave. The animation is average, there is Internet in the lobby and maybe in the room, but weakly. Shops are nearby and few, if anyone needs shopping, they need to take the bus.
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4
2
October 5, 2024
Lovely hotel, solid 4!!!
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1
November 16, 2023
A good hotel, a gorgeous beach, the road does not bother, there is a place to walk
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June 24, 2022
We are vacationing with our family at this hotel at the moment from June 17th. The main advantage for me is the complete absence of queues. There are always free sun beds on the beach. There are no crowds and queues in the restaurant. The food is very tasty. It's hard to restrain yourself from taking supplements. From fruits watermelon melon apricot apples oranges. There are never more than three people behind the ice cream. The only disadvantage for me is that there are few activities. Aqua aerobics is about nothing. There is no declared zumba. There is no kettle in the room. There is a weak hair dryer. But in general, I highly recommend the hotel! The hotel's guests are mostly Slavs: Poles and Slovaks, Russians are not in the majority. There is a walking area along the lake to the sea. And if you wish, you can go even further to the Manavgat river by bike. There are special tracks.
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6
3
October 15, 2022
‼️ 🆘‼️ Money was stolen at the hotel ‼️🆘‼️
In the first days of rest on October 10-11, $700 money was stolen from the safe of room 315. I found it missing in the Cp.
The cards of tourists from the Russian Federation are not accepted in Turkey. And the Serra Park Hotel cannot guarantee the safety of cash. There are no cameras on the floors or stairs of the hotel.
The rest is ruined. I do not recommend it for visiting.
In today's conditions, when you need to bring cash with you, it is better to choose more reliable places.
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4
2
May 19, 2019
The hotel is small, but very cozy. A shady area under large Mediterranean pines. I liked the bungalows, they are more spacious than the rooms in the hotel. Although they are next to the bar, so for lovers of evening silence, it is better to choose a hotel. The beach is great, sandy. Maybe it would be a disadvantage for someone to walk 500 meters to it, but it didn't bother us at all. The kitchen is very good, especially the dinners. Something new is being grilled every day. Great animators, you won't be bored. Colorful shows in the evenings, afternoon games,
There is a promenade next to the hotel,
with fountains right to the beach, along which vacationers of all surrounding hotels like to walk. There is also a minibus stop nearby, where you can take a trip to the neighboring town of Manavgat with a waterfall. There you can get acquainted with non-touristic Turkey.
I will be happy to visit this hotel again.
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8
November 19, 2023
I advise a cool place, for the first time it is necessary to visit other places
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May 19, 2019
An average hotel. The territory is average, there is a good swimming pool inside, there is a second smaller pool with small water slides, swings and slides for children, a tennis court, an animation area. The hotel itself has a dining room, a large hall, a sauna with a hammam and massage rooms downstairs (massage for a fee), there is no gym as such (a small room with two exercise bikes and that's it). The room is small, but there is enough space. The bed is double, not on wheels, the mattress is not soft, like on the couch, it was what we needed. Closet, mini fridge, etc. The toilet is shared with a shower, the size is small, but tolerable. The air conditioner was old, there was no air conditioner to direct the air, but it worked properly, did not make noise, you can sleep with it. Furniture with small chips, the ceiling with cracks, small scuffs on the walls below. In general, a small cosmetic repair would not hurt, but that's okay, it's quite comfortable. A small balcony with 2 chairs and a table, it was very comfortable to sit there in the evening, eat fruit and drink. There was a problem with the service on the first day of the holiday, which could spoil the whole impression of the hotel is the lack of a duvet cover! There was just some kind of stained blanket and a bedspread. Neither one nor the other is covered during sleep is not an option! At first they told us that there was nothing and the duvet cover would be brought tomorrow morning and after a little scandal later they still found it for us. And since, in general, the staff behaved correctly and professionally (cleaning the room, answering all questions, not being rude, etc.), the overall impression of the staff's work remained good. The format of the dining room is a buffet. The variety of dishes is average, sometimes there is plenty of meat, sometimes there is not enough, there is more choice of dishes for dinner. There was almost no seafood, and what was there was tasteless. Various salads, cucumbers, tomatoes, apples, oranges. Bread, rolls, sweets. In general, there was plenty to choose from for every taste. In general, the kitchen is on solid 4! Drinks include coffee, tea (brewed and in bags), juices, soda, bottled water in unlimited quantities, wine, vodka, whiskey, beer (delicious). Drinks were available both in the dining room itself and in the lobby, by the pool and on the beach. At certain times, ice cream was served by the pool. Water polo and water aerobics were offered for entertainment during the day. You can also play table tennis, shoot air guns and darts, but I haven't seen anyone use them for the last two entertainments and we didn't have to. In the evening, sometimes there were interesting entertainments (belly dancing, fakir show), sometimes nothing really, the children jumped on stage to the music, as well as the animator arranged games with the children in the evening. In general, the territory of the hotel is clean, well-groomed, and pretty. The beach is about 7 minutes on foot, but sometimes there was transport from the hotel, but we did not need it. The beach is clean, sandy and pebbly closer to the water. It became deep after a couple of meters, for those who swim poorly, only the pool remains. There are plenty of sun beds, but they are not very comfortable (the headrest could not be lowered completely down, about 15-20 degrees remained and the coating itself was a stretched mesh, which had already stretched a little, so lying on your stomach it was very uncomfortable for your head and you stuck your stomach into the solid elements of the sunbed, lying on your back was comfortable). It was possible to hide from the sun in the shade of the canopies. The beach had its own territory where you can sit, drink, and Turkish tortillas were cooked at certain times. The overall impression of the hotel is 4 with a minus. There are both disadvantages and advantages. It does not claim to be the best hotel, but the price is appropriate. In general, if your budget does not allow you to choose something better, then you can safely choose this hotel. I recommend.
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9
4
October 17, 2024
It's not too bad!!!!!
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1
October 12, 2021
We had a vacation in September 2021. We paid $ 10 for early check-in, enter the official price list. The territory is small, well-groomed and green. The room has air conditioning, refrigerator, TV (no music channels or cartoons), weak Internet, safe, slippers, hairdryer in the bathroom and only liquid soap. The beach is 2.5 minutes away. by car or 7-10 minutes on foot, sun beds (require replacement), sunshades, towels are free, the entrance to the water is comfortable, the sea is clean and warm, lots of fish.There is a bar with drinks, they bake tortillas there.There is 1 restaurant and 3 bars on site, a pastry shop, snacks, ice cream in the afternoon.The restaurant's menu is monotonous: chicken in all kinds and every other day mackerel, vegetables, herbs, fruits, Turkish sweets, cheeses, sausages.The staff is friendly. In the lobby bar, imported whiskey is poured from under the floor (not for everyone), dirty tables, windows.Animation is weak, tourists are entertained by karaoke and discos.For children there is a club and 2 pools with slides.Thanks to the representative of the tour operator Maria for her competence.
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3
November 7, 2024
Not a bad hotel
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May 2, 2024
Everything Is Great!It was very cool!
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1
1
June 11, 2022
Great hotel, super staff! The food is delicious. We rested on June 01-08, 22 years. The impressions are the best
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6
December 21, 2024
Stop it!
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1
October 19, 2023
Delicious cuisine, budget 4.
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3
July 24, 2022
There are no queues. The beach is perfect. The food is delicious. A cozy room. Let's go again.
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3
June 23, 2023
The food is delicious, the beach is not bad, the animators are cool, but there are a lot of Poles
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2
November 21, 2023
The hotel is good in everything.
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2
1
September 23, 2018
In a hotel.There are about 20 similar hotels around the hotel and a small shopping street with a dozen shops. There is nowhere to go for a walk. In one evening, everything passed and it was no longer interesting. The hotel is located a few kilometers from Side and Manavgat. They can be easily reached by minibuses for 3.5 lira. The impression is ambiguous. The territory is small and well-maintained, but for a foursome it is normal. But there is a nuance with bars: only one bartender works, so queues at bars are almost constant. And yet, when the main restaurant is open, the bars in the lobby and by the pool are closed! By the way, there are no problems with water, there are refrigerators with bottles, take as many as you want. A lot has already been written about food, I won't repeat myself, but there was an unpleasant moment. We returned from the tour late, so we ordered lunch boxes in advance. Both of them put it in the trash. Inside there were tomatoes with mold, shriveled olives, and a dried piece of bread was burned into one. About the room: small, but cozy. A flat-screen TV, 150+ channels (9 pieces in Russian) and you can even watch movies from usb. But the beds are short and hard. And it is supposed to be covered with bed covers, and they look like they have not been changed since the opening of the hotel. The bathroom looks normal, a large shower room, but the watering can is walled up in the wall under the ceiling and often the pressure in the pipes jumps faster than you manage to adjust the temperature. The balcony is cozy, but the fence made of thin aluminum pipe bends even under towels - it's scary to lean on, there are 3 more floors below. The beach is 700 meters away. Basically, everyone walks, since waiting for a seven-seater electric car is a big problem. Even despite the schedule (every hour), the car goes whenever it wants and often may not arrive at all. There was also a slightly unpleasant moment on the tour. When we arrived at the place and started handing out entrance bracelets, it turned out that only in one hotel the guide told us that it was possible to buy a guided tour with power on. The guides told us and everyone else that food is not included, but for money you can eat in cafes. The whole group was left with an unpleasant
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5
9