The hotel is good. Tea and coffee are included in the price. TV, telephone in the room. We made a nice discount for stays of more than 5 nights.
The hotel itself is in the center of the city, 5-10 minutes in any direction of the sights of the city. In the circular cafes and restaurants. There is also a travel agency in the house.
The room was cleaned daily, bathrobes, disposable slippers, hygiene products, towels. Everything is modern, gorgeous mirrors. The bed is gorgeous.
There is a refrigerator and a safe in the room. Cabinets in the ceiling. The ceiling height is more than 3 meters. There are no foreign odors, it is fresh. The room has air conditioning. The receptionist is friendly. The service is excellent.
We were at this hotel at the end of August. The hotel is new, everything is done wisely and competently. Everything is clean and new. Beautiful view from the balcony where we stayed. This hotel could be given a 5 star category (there just isn't a pool). The room has everything you need from a coffee machine to a mini bar (the prices of the mini bar are slightly more expensive than in the store, so you can safely use it). Very convenient location, all the sights are within walking distance.
After booking, we received a voucher indicating the discounted price and the availability of a continental breakfast. 5 days before check-in, an email arrived with a reminder of the imminent check-in and incorrect check-in dates. I wrote a letter, sent screenshots of the voucher and this erroneous letter asking to verify the information. I did not receive any letter in response, which in itself I consider disrespectful. On the day of arrival, the administrator called, said that he confirmed the check-in dates, but there are nuances: the price is higher and there are no breakfasts. There was no time to rebook another hotel, we arrived at night, upon check-in, the administrator said that the price was as in the voucher (with a discount and there are breakfasts). In the morning, it turned out that everything had changed again. They explained this by a malfunction in the booking system, but it seemed that they were just agreeing which guest to bend for money, and in our case there was some kind of malfunction. As a result, there are really no breakfasts, they paid for breakfast themselves in the cafe on the ground floor, but refused to overpay for the room, paid with a voucher. Why should only the customer pay for booking system errors? But how do you share the risks? In general, I don't really recommend it because of the nuances.
The friendly receptionists are there, breakfast is in the Surf Coffee shop, and there coffee and snacks are at the highest level. Super, I recommend it to everyone