It's a very good clinic. I've only been coming here for so many years, and I'm happy with everything. Everyone is very polite, both the doctors and the girls at the checkout. I am very pleased with this clinic and I recommend it to everyone.
They wipe the reviews that their call center is not working. I think that the rest of the negative ones are also being wiped away. There are good doctors in the clinic, but there is no level of organization of their work. There is an entry, but there may be a queue in front of you.
Hello...I want to thank the Senim clinic staff for their well-coordinated work, everything is neat and clean, especially Tatiana.she passed a medical examination in her office and they are all kind and responsive.Tatiana, thank you so much to you and your colleagues...Taev.S. I.
The best clinic.It is always clean, tidy, and the service is at the highest level.Doctors are always polite, they always accept with a smile, they explain everything.They will never be ignored.
Irresponsibility.tell me the MRI result tomorrow, but I haven't been able to pick up the MRI results for a week.the attitude towards customers is very bad.they only know how to rip off money.
The ultrasound is terrible!!! She said that my prostate had increased to 80 mm, although the norm is 20 mm. Because of her, I had to double-check in other clinics 2 times
I did an MRI of the spine and joints. A very bad description. We were given a disc recording the procedure with advice to consult a doctor for accurate reading and further diagnosis. I know that not all doctors have the opportunity and time and, most importantly, the qualifications to read the pictures correctly, and even from the disk.To do this, you need a competent description, which your clinic could not provide. I think I threw 24 thousand to the wind. Now you still need to look for a competent specialist to get a qualified description. You'll have to pay for it. I don't see any point in contacting your clinic anymore.
It's a good clinic. They are always working on improving the service. Almost all offices are available. Of the best specialists, I can mention the radiologist and fgds.
The prices are normal. It's inconvenient that the X-ray and MRI are in another building. There are often queues. I want to sign up, come and get the service on time, but it's difficult.
Hello, inconvenient time for receiving MRI and CT results, issued from 5 to 7 hours. This is inconvenient for visitors from the villages. Big request: change the time of the results, you can do the same before lunch.
A good doctor Utegenov is exiled, pensioners have a 10% discount if they have a pensioner's book. 2⭐️ for a terrible laboratory technician who could not get into a child's vein 5-7 times. One lab technician almost climbed on top of the child with his whole body, the other held his hand.
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Mirlan orinbaev Orinbaev
Level 10 Local Expert
November 13, 2023
I recently passed blood tests in this clinic, the prices are certainly expensive even for our city, I paid 9 thousand. Tg with kopecks, and it was only after I asked the administrator again, at first she counted 10 thousand. Tg with kopecks))) The only plus is that at 14.00 on the same day I already received the results of the analysis. Nearby, 10 meters away, is the state. Polyclinic # 1, and there prices are lower by 5-6 thousand. Tg, but unfortunately my local doctor was not there..
The receptionist is very friendly, responsive to requests and questions. In the procedural blood test collection - I would put +6 stars, the veins are thin, the nurse is smart! I turned to a cardiologist, I am satisfied, a competent doctor, restrained. I am happy with the clinic. Of course, one of the disadvantages is that it hits the pocket. But when you get sick, you go to a place where help will be provided quickly and professionally
It's a good clinic. The staff treats the patients very well. We have made good repairs to the corridor and offices. The only request is to reduce the fee for an appointment with a doctor.
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Галина Лихачева
Level 9 Local Expert
October 29, 2023
In May, an MRI was performed, the doctors and the medical staff are friendly. Today I applied on October 29, at the reception, a very rude untidy employee, rude to everyone! I said I would complain, it was said complain wherever you want! Are your employees not afraid of losing their jobs at all? I worked at your clinic when it first opened in the X-ray room. I asked the name of the registrar, she did not name, but said that her name was Eliza.
They tried to call to make an appointment for an ultrasound of the BP, within an hour none of the 3 contact phones were answered from 9-30 to 10-27 on July 14, 2022. They just reset the dialer when the line is not busy.
I am contacting you for the second time, there are no special complaints. But there are little things that are important in my opinion!
1. In the ultrasound room, they offer to take off clothes and socks, but there are no shoe covers or a rug, i.e. the patient must stand with bare feet on cold tiles!
2. The air conditioner is running at full power in the corridor (16 degrees), although it is not at all hot here and, accordingly, there is a risk of catching a cold
Everything seems to be fine) queues as by appointment are normal, and if they are alive, it does not depend on the hospital, people are already too venous here, for their character ... Specialists are fully reasonable and friendly, as for me)