Previously, the attitude was much better, I always went for an ECG, now they do everything quickly, they decode it not in the presence of the client. I am always nervous on an ECG and in this regard there are some shortcomings, but therapists write such nonsense, they say, if you are nervous, then everything is fine, if not, then I wrote to you here. Your Cardiologist refutes everything written.... You write such nonsense, and you also speak out like that, shame on your center. And when you leave them a review on the site, they do not print it, but call you and try to figure out on what basis you are calling me. When I went to the registry office on the complaint, they just giggled and that's it, I never swear or row with anyone. Because of this, she just left and wrote nothing, not a complaint, nothing.
I want to express my gratitude to the ultrasound doctor Vyacheslav Dmitrievich Kuzmin! The doctor was very tactful and attentive to the unusual situation. Thank you so much for your professionalism!
I also thank the center for the opportunity to quickly get to the right specialist. We have previously contacted different doctors, we are always satisfied
Your special talent is good, but your attitude to time is NOT! The private center and paid services include : that the person came and got to the right doctor without waiting in line. there is no such thing in your center, every time I come to your specialists, I sit in queues for 20 – 40 minutes, is this even normal? I pay money, I don't have insurance, and I sit in queues every time. If I had so much time to sit in queues, I would go to an emergency clinic. and when you come for paid services, you value your time!
it often happens that when specialists sign up for a consultation, they do some other services that take 20 to 40 minutes of time, of course I understand that everyone wants to make money at the moment, if a person has come and is ready to pay, then you want to "cut the dough", but for this person there are records of other people who they count on the time they are recorded. if you want to provide an access service for which a person is not registered, let your specialists warn the person and people sign up for another day or for the nearest available window. yesterday I wrote a complaint, in the complaint book after that I also received a brain removal from the doctor for my complaint, for sitting and waiting..
with such an attitude towards your customers, you will lose them, and people will go to those paid centers where the relationship is better. and when a person is ready and able to pay money for these services, they don't need queues and waiting in the hallway.