Good evening. I want to express my dissatisfaction with the service. I went to your store today. The seller is completely impolite, you can even say that he is arrogant. I bought cigarettes, and I was mistaken about the strength of tobacco. I bought a Kent four, but I needed an eight. I came back a minute later and asked for an exchange. To which I was arrogantly refused. Of course, I understand that alcohol and tobacco products are not subject to exchange and return, but in any store where there is a service, they will always go to meet the buyer. Especially since I came back literally a minute later. If it weren't for the arrogance of the seller, I wouldn't be outraged. I absolutely did not have time to write a complaint in the book of comments and suggestions, but I will definitely do it on my next visit. And advice to the store's employees. Watch video surveillance more often where you can see sellers sitting on the phone instead of watching customers. I will add that I have never written angry reviews before. But today I couldn't stand it.
It's not the first time we've come in and the drunk cashier is serving all the time. His eyes are rolling right up and he barely talks. It was 25.08 at 21:05. He can barely walk and thinks the same way. Apparently they are being covered up in the store. Keep in mind