Wonderful consultants 🥰
On the first day , they were looking for a frame for their daughter , they did not decide on the choice
On the second day, I was already choosing glasses for myself in the car,
They gave me a lot of time, they had a wonderful consultation!
There is a lot of choice. Rather, the store is large, and the selection of women's and men's frames. 3 racks only. As a result, I have not decided on a choice. Although I thought there was the biggest choice in the shopping center.
Someone wrote in the reviews that the consultants are bad.
I didn't notice anything like that. There are a lot of people. Everyone who comes to the store is offered help. They help with the choice.
It's a pity that there is no "no star" option! Once again, I turned to a Celtic optician to repair glasses and order new ones, because I thought they were the best.
In the first few minutes, the seller put me in a stupor with her communication! In the old glasses that I bought at Gorky in their branch 2.5 years ago (134 bel.rub. the frame cost a lot), the eyelet broke and I had to tape the shift in them to finalize it. To which the seller said, "I can send them to our master, but I think he will be naughty, because you have some scotch particles left here." I was shocked by the answer. But it didn't stop there. Then I asked to insert new lenses into another frame (the new one I brought). I have astegmatism and the lenses themselves are not cheap. And again I was refused - "your frame is not disassembled, the master will not be able to put the lenses, even without a guarantee, you need to order a frame from us." I left very upset(((
p.s. on the way home, I met an almost imperceptible small optics in the yards, looking in there and asking the same thing, I was extremely surprised. The consultant took my old frame for repair without any problems, and undertook to insert new lenses into my new frame with a guarantee, a pleasant bonus was a free examination by an ophthalmologist when ordering new glasses.
EXPENSIVE!!! All with some pathos. Once we were monopolists and there was not much choice. There are a lot of competitors now and just a huge selection. There are no complaints about doctors, they know their business. According to the consultants, it is anological. Only there is no connection between doctors and sales.