It's a disgusting job. We lost our Russian documents - a driver's license, an STS and an internal passport of a citizen of the Russian Federation in Batumi. The police sent us here with a certificate of theft, as it turned out, in vain. The staff was met on the porch, they were not allowed on the threshold, they talked arrogantly, rudely from above, and also gave false information that the car should be left in Georgia, it would not be allowed across the border. Both border guards and customs officers passed through the border without problems. Programs with databases have been available for a long time. So the staff of the Russian Interests Section showed complete incompetence, disregard for Russian citizens who found themselves in a difficult situation.
There were a lot of people, but the queue moved quickly, everything was organized, a lot of windows were working, the girls were extremely friendly, they helped in everything.
Citizenship Department, employee Maria is just a top))) I helped as much as I could, you won't find such employees in such establishments during the day with fire. Very grateful. And I recommend it.