In September 2023, my husband's birthday was celebrated in this institution, everything was wonderful: delicious food, great music, a gorgeous photographer, pleasant service.
On January 15, 2024, my birthday was celebrated, everything was fine: music, food, service, ice cream in the original presentation, gorgeous Tom yam, salads, photographer,
BUT!!! One fat minus and a very unpleasant moment is the absence of a cake with candles for the birthday girl It was very unexpected, as in all establishments of our city, they bring a piece of cake with candles and personally congratulate.
I was very upset about this, there was an unpleasant aftertaste and some kind of indifference of the institution to such an important day in everyone's life. To my question from the waitress: "How can this issue be solved", the answer was: "Alas, we only have a 10% discount and that's it"
Since I am not used to giving up in life, I began to clarify the options to get what I wanted, but in response, a complete lack of customer orientation is Tin! Hopeless!
The rescue of drowning people (birthday boys) is the work of drowning people themselves) Eh… I started looking for options, because I didn't want to spoil the mood on such a day at all.
I asked the waitress to find a candle or matches and offered, I, myself, to buy myself a cheesecake, this option was not offered by the employee, it was my initiative, which is also somehow so-so.
But thank God, a candle was found and they brought me a cake with a candle to the music- Hooray!!! How difficult it is when there is no personal attitude and flexibility of thinking among employees.
Dear administration, take measures, somehow festive traditions can be introduced and you will feel good and the guests will be pleased, and so all + crossed out such inattentive relationships.
The woman in the wardrobe is the sweetest woman, thank you for your humanity❤
It's a great place. There are several recreation areas, you can sit indoors, you can go outside. The kitchen is great, the portions are large, the staff is polite, the waiters are always friendly. I definitely recommend it.
A great place, especially for banquets and other events! The dishes are cooked with soul, each dish has a zest! Charming, helpful hostess, polite staff! I recommend it!
The kitchen is of average quality, delicious, but you can eat.
The price is affordable, but the location is inconvenient. At the exit, only a taxi can get there.
Music is playing loudly in the summer, the restrooms are clean, the interior design is pleasant, there is nothing sharply distinguished.
The best restaurant in the city! Delicious food, excellent service, good music. I recommend it to all residents and guests of the city. Go once and you will only visit this restaurant 👍
The impression is twofold.. We were there once - we really liked the kitchen, the service and the music. We decided to celebrate others there. And then disappointment happened- flies were constantly flying and landing on food (in the restaurant, not in the letnik), mournful old music was playing / singing, the waiter got forgetful, but at least polite)) also, the fish was bitter ((.. which finally upset us)
Very clean! Atmospheric!A three-course meal.kebabs for two.The beer is fresh. The waiters are not tired.The music is sluggish . The toilets are sparkling. It is very expensive to return home by taxi from here at night.
A good place for events, but the music is too loud without interruption, which is very annoying. There is no possibility of socializing in a circle, which is exactly why they come to these institutions.
It may be expensive, but everything is very tasty and good service. An exquisite place where you want to come to meetings and dates. The interior is tasteful, the music sounds unobtrusively, the kitchen is good. On the outskirts of the city is a big plus. And convenient parking
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J
Jako
Level 12 Local Expert
September 5
A beautiful place, the atmosphere is calm, the service and staff are polite, the kitchen is delicious, clean and tidy, this institution uses professional chemistry to maintain cleanliness!
A great place where you can eat delicious food, the kitchen is super skye, the interior is excellent, the service on the tower is moderate, the staff is polite
We were sitting in the summer house , the mosquitoes were tormented and the music was not very good. I liked the kitchen, it was very tasty and expensive.
Great place! Very tasty cuisine! Pleasant atmosphere! Excellent service! Reasonable prices! The staff always has a smile on their face! A great place to spend time with your family, even with friends!!!!
A chic restaurant, the interior is 5 out of 5 and very tasty. I was there at the wedding, I really liked it, it was cozy, there was no smell of food in the hall. I definitely recommend it
A very cool restaurant with a pleasant interior and delicious food, especially I want to notice the lamb square, it's just unrealistically delicious. I advise you to visit this place :)
We celebrated our son's birthday on June 4th, we liked everything. The interior and the kitchen are good. In such hot weather, the room was comfortable because air conditioners work in all halls. Thanks to Arken.
The food doesn't match the prices. The waiters need to be told everything. Although 15% of them are included in the bill. The prices for everything are not really overpriced. But there is no quality and the portions are small. The photographer is just tired of everyone with their pictures. Now everyone has smart phones. We need them there. Generally negative
Very friendly, attentive staff, cozy atmosphere, delicious and quick cooking, beautiful, modern design. The kebab is very tasty, soft, juicy. I am very happy with everything. Special thanks to the administrator Darina for the hospitality!
The building and its interior from the outside and inside are good, tasteful!
But the food is terrible!!!
1. The shish kebab was brought burnt black, the taste is disgusting, the meat is tough, the supply is zero!
2. Flies are flying everywhere ...
3. The waiters are careless, not responsible, they waited for the kebab on duty for about 40-50 minutes, brought them cooled down, mahito for 3 out of 5.
In general, the establishment does not match the first impression, as well as its price on the menu, it is excessively overpriced!
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Анастасия С.
Level 8 Local Expert
July 28
It's a great restaurant, I liked the cuisine, the atmosphere, and the service. An unambiguous recommendation for Pavlodar
We were in the summer of 2023, the kitchen is not very good. The kebabs are delicious and dry. The restaurant itself and the summer house are cozy. There is no desire to go there again