Pros- the hotel itself is beautiful, especially inside, the sea is nearby, the promenade, food, leisure activities, spa - all these are solid advantages. As for the disadvantages, this is rumservice. In 9 nights we had an accident: 1) the keys were incorrectly encoded, only for 5 nights, they ran for an extension. 2) the safe was buggy twice, the master was called. 3) the maid left one towel instead of 6 after cleaning the room, my husband left the beach earlier, immediately voiced the problem at the reception, I came almost an hour later, and there were no towels! I had to go again, I had a fight, they brought it. 4) the mirror in the bathroom did not wipe off the word at all, until they told the manager about it 5) the water did not go out in the shower, see 2 it stood on the floor, and the maid did not drive it away and did not wash it, respectively, until again they complained to the manager. They began to clean up, and one day we even saw something - a shower towel, snow-white, lying on the floor in the shower stall, apparently they forgot to clean it. Oh, Karina, you are just God, salvation for vacationers! With her participation, all problems were solved! But you must agree, for a 5* hotel, room cleaning should be impeccable, and not only after receiving a magic pendel.
Nevertheless, I advise you to visit the hotel, and you don't mind coming back yourself. There are lazy people everywhere, it happens🙂
The hotel is next to the sea, you can walk to the beach through a not very convenient underpass.
The cleaning is average, the staff is very polite, there is entertainment for children. The food is average, you can look for a free table for a long time. The main restaurant area is not very well thought out.
The rating is rather 3+. Before that, I had the experience of visiting budget hotels, this hotel is a solid four not higher. And not because of the territory, it is clear that this is a city hotel, but because of the public, the beach and the staff on the beach. The workers are worn out. Visitors in the dining room sort through the food with their hands. The restaurant draws only on the dining room, an uncomfortable space. Drinks should be taken independently. On the beach, workers go out to clean it at about 20 in the morning, local residents, coming to the beach, spread out in front of sun beds on the first coastline. There is 1 changing cabin on the beach, which everyone seems to use, 2 showers. Evening shows, well, probably for those who have gone somewhere for the first time, they may like it. The room was excellent, it was a family room with a view balcony on the megasaray. at the first request, all issues were resolved. But they made fun of the settlement. They said that after 2 hours (they arrived at 9 a.m.), in fact, they were delayed until 14.