I am a craftsman by profession, I often have to send parcels to the Russian Federation. In early autumn, I began to use the services of this company often, just opened a new office near my Bilevo. The office is bright and clean, always a polite and friendly employee, will help pack the parcel and tell you about all the nuances. Most often I use the "parcel" tariff, budget-friendly and fast, the box is included in the tariff, it is very convenient, you do not need to look for something to pack at home. it is also convenient that it is enough to send or receive something once, and you can already find a person by phone number, you do not need to enter data every time. Especially valuable parcels can be insured, which is also very good, although I have not had any unpleasant cases yet. The only disadvantage for me is that I'm driving, and on a weekday everything is very tightly parked here, so I arrive on Saturday when the parking lot is empty.
I was sending a parcel to Petrozavodsk. Everything was explained in detail and helped. Delivery on the second day, great. There is a payment upon receipt. Excellent delivery department.
The SDEK order pick-up point helps out if you need to deliver something from Russia, but the price tags are not very humane for delivery. Convenient location.
Timely notification of the receipt of goods, prompt response to an email message. Polite staff, high-quality product packaging. It was delivered from Moscow in a couple of days
I am writing in general about this company, the most terrible cargo transportation company! Managers don't want to work AT ALL!!! A bunch of useless managers are sitting there, they are not afraid of anything. The management of this company let everything take its course! I do not recommend using this company!!! If the management of this company is interested, I will provide all screenshots of communication with the manager.
Employees should be more respectful, humane and attentive to customers. The girl on January 3, 2022 turned out to give out a parcel, she had to look for it herself in the warehouse (