I often use SDEK. I moved a year ago, but I didn't like the point next to it at all. I only go here now. Excellent staff, fast work and always greeted with a smile. Not a little important point, there is always Parking, Guys keep it up!
I used this PVZ both for sending and receiving parcels, the staff is always polite and helpful to help pack and tell me how to send the cargo more profitably , plus convenient location and Parking , I recommend
a good pick-up point! I haven't gone many times, but I always have good impressions! the staff is polite, they work quickly and efficiently! Very satisfied, 5 stars, nothing else!!!
A wonderful point. Wonderful workers at the pick-up point. In addition to well-coordinated work, they are wonderful psychologists. They helped me deal with my personal problems and suggested how to move on!
An ordinary warehouse is an office.
The guys served quickly, without any problems.
However, I had to look for it. The icon on the map wasn't exactly on the other side of the apartment building. In reality, everything is simpler. The room is located at the end of the house with an entrance from the street.
Score 4 for the fact that the promised delivery was a day earlier.
I liked everything. We found the pick-up point quickly. The employee promptly delivered the parcel. Things were all intact with no problems. Thank you very much, I don't think we'll contact you again.
It is inconveniently located, far from the metro, the signs are not visible, the work schedule is inconvenient. There is a queue before closing, because work is up to 19. Do it at least before 7.30 pm and please highlight the sign. From the other end of the city through traffic jams, then I came by subway and it's very unpleasant to run into a closed door.
A good point, the location is normal, near the Malinovka metro station and a large parking lot for cars, a lot of transport. I picked up the order, everything is fine, promptly.
Quickly and for an adequate price. A package from Russia to Minsk. The staff has been working for years. There was no queue for lunch. There is a large parking lot nearby. I recommend.
The item itself is normal, there are no questions. A negative impression was only left by an unpleasant woman who refused to accept an oversized parcel without a crate, even under my responsibility. I had to drive across the city to waste time. There were no similar situations in other locations. Pvz like, this person has a fat dislike.
Very bad. Not only is the company not trying to solve the problem, it puts it on hold and does not call back. The cherry on the cake is an employee of the pick-up point, who also absolutely does not care. Monotonously, with an absolutely disregard attitude and memorized phrases, like write a claim.
There are no claims to the point of issue, 5 points out of 5 for their work.
There are claims to the working method of the company itself. It was paid for delivery to the door, a message came that you can come pick up from the pick-up point. Delivery to the door was promised before the new year. The hotline reported that there is some point in the contract that in December the delivery is not guaranteed on time, they said that if I want, they can change the status of the parcel from pickup to delivery. But they did not say at what point and from what fright they decided to change the status from delivery to pickup. The question is, "where's the money, Lebowski?" for delivery to the address? And how many people like me? Does it look like a scam?
The pick-up point is very conveniently located. Near the avenue , metro. Exit from the street in all directions. Parking is nearby. There are almost no queues. The speed of service, the staff is polite.
SDEK sdek, but the attitude of the staff spoiled the mood a little. We contacted and communicated "in a matter of fact".
The location of the room is quite comfortable for houses adjacent to the Malinovka metro station, as well as for the student village, 15-20 minutes walk.
An excellent SDEC point. One of the best in Minsk 💚
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Level 6 Local Expert
April 12, 2024
What amazing guys work there! The order was given quickly, clearly and without incident. The atmosphere is as pleasant as possible, I want to order more and go from the center to this particular department
The usual delivery point. I came, gave the data, and received the package. I think the departure is just as clear. The parcel arrived from St. Petersburg to Minsk in less than a week. It was not sent urgently. I was satisfied with everything
One of the best points in my memory. I have been cooperating with sdek for more than five years. Everything is always prompt. No queues. Responsive staff.
Quite quickly and conveniently, even a screwdriver was given to remove this crate, minus to the Russian side that they were forced to send it in a crate, but there was no fragile goods
I often use the services of SDEC.
Honestly, it's a little expensive.
In general, everything is fine, parcels arrive and are sent quickly, the service is also on the level.
Everything is fast, neat and polite. This was the case until my last visit. The new employee memorized the instructions, completely disabling logic.
I have never been able to figure out how the stores send their parcels to me without opening the factory box, which the employee insistently demanded of me because of the goods dangling in it.
Open the original packaging and stuff the films in there! I was offered to check the quality of the packaging by throwing the parcel on the floor from 1.5 meters.
As a result, the shipment was refused, because the employee did not want to take responsibility, referring to the sloppiness of their couriers, who can do whatever they want with parcels.
There was not enough bubble wrap around each item + filler in the box where it all lay. Analogies and a bunch of examples for clarification didn't help. With it, even to send expensive perfumes, you need to open the package and stuff something in there, because the glass case is dangling in the box - it can break. It should not hang out =)
Thanks to the existence of alternative services, as well as other points with adequate staff.
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Of the remaining advantages: 2 employees work constantly. Acceptance and delivery without delay (but now not always). If you are served by a guy, there will be no problems, and there are various solutions for any situation.
One of the best branches of SDEK in Minsk! The staff are friendly and always ready to help, I have never encountered any problems. But for some reason, visitors are often inadequate here. Hold on, guys!