It is not very convenient to pick up an oversized item, it is difficult to drive up. Sending takes a lot of time. It would also be possible to get the goods faster. I give 5 points because they work well, shipping around the world is inexpensive and everything is convenient to send. Thank you, I recommend it!
The best office in the city! Good, understanding, kind, responsive! We have worked with all the offices in Mogilev, there is something to compare it with!
Girls always go to a meeting, consult, help! You are super!!!!!
I came to the department at 18.50, there was a queue, I was warned that the department was open until 19.00, okay, I wait and believe, but the last person was released at 19.03, and they refused to give me the parcel, citing the employee's personal time, on the one hand, I agree, on the other hand, is this my problem if I arrived on time + why is someone given a parcel after closing, and someone is told to get out? I was the last visitor, I waited for the parcel for a week and after work I hurried to pick it up, but alas
High-quality and fast customer service. SDEK employees are polite and considerate people. Parcels reach the recipient quickly. SDEK employees solve any questions that arise from the client promptly, they do not arrange red tape.
The pick-up point moved to Pervomaiskaya 25. And this is the best SDEC point in Mogilev – everything is always accurate, prompt and competent. I once sent a parcel at another point, to Ordzhonikidze, – I didn't like it at all, no one cares about anything, no matter what you ask, either they don't know, or they answer in such a way that they don't want to ask.
At the same point of issue, everything is different!
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Show business's response
Екатерина
Level 8 Local Expert
October 27, 2024
I sent a package yesterday! People leave an impression - the most wonderful operator Olga, quickly, politely, answered all questions, packed and most importantly with a positive and a smile, the person in his place!!!
Before that I was at this point - there was another operator - I frayed all my nerves.
The basis of any company is its employees. The employees from SDEK are very friendly, attentive, they will always provide the necessary assistance and advice! I recommend it!
How much I was pleasantly surprised by the work of the employees at Ostrovsky is nothing to say! The girl called several times, reminded me about the order, then called again when I could pick it up (and I couldn't leave the village) and whether to extend the paid storage. In general, thanks to that girl for her work and pleasant attitude to clients, unfortunately I do not know the name. It was about 10.06-15.06
And today, on 06/24, I ran into a gryzma, very unpleasant and evil!!!
After all, it's a big deal when PEOPLE come across, not RODENTS. The impression and emotions I had after the conversation were appropriate!!!
I was pleasantly surprised at how friendly the SDEK employee turned out to be. She even helped me with packing the parcel. Pleasant conversation, good mood. I even wanted to send something else)))
The first time I sent a parcel through SDEK.Irina, a competent manager, politely consulted and helped step by step with packing and sending the parcel.I am very glad that I got to this particular girl.
I liked this pick-up point. A nice and polite girl. It's nice to come. And I am glad that now you do not need to go to the center, but a new pick-up point is very close to the house)))I will contact you many more times.