Nice place, close to home . Parcel forwarding turned out to be much cheaper than in Belpost.
Convenient and profitable . Thanks to the staff who helped with the registration.
The order arrived at SDEC on 12/29/2024, they still can't deliver it. The operators don't know why they can't tell the courier. It's already 10.01.25, they said they would call in advance and arrange the delivery time, as they said before, in fact there is nothing.
They served quickly, but with such a grimace on their face. The girl on the issue did not even smile once. This approach is definitely not the way to work in the service sector. But the sweets at the delivery counter are delicious)))
No disadvantages were noticed. The order was issued without delay. The staff did not cause any complaints on the day of receipt, there was no queue. The order arrived in a whole box, without dents or tears.
Excellent delivery service. I sent a parcel to Rostov from Belarus, everything arrived on time. I would like to thank the staff separately: they will tell you everything correctly and pack it
Great company. Delivery is always on time. Everything is safe and sound. And the delivery address can be changed in the process...A very convenient opportunity!
I applied for the first time, I really liked it.Attentive and friendly staff.Everything was explained quickly and clearly) I was satisfied with absolutely everything.
I made an order, the courier was supposed to pick up the documents on 11.09 from 10-13 in the end, no one came and called? There is no connection with SDEK, I write at 09/11/2023 at 13:09 in the general chat about the cancellation of the order, I agree with another TC that they will pick up the documents on 12.09. 09/11/13 17:40 Do you finally answer and say that the order is canceled, but your courier arrives an hour later and takes the documents ? Are you out of your mind at all? What's the mess? As a result, the documents were lost.
An excellent delivery point for rent, there is Parking. Inside, everything is in the corporate style. Never failed with parcels.
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Show business's response
Clover luck
Level 5 Local Expert
April 7, 2024
Prompt delivery of parcels, excellent staff work in this department. Very positive impressions, I have been using the services since the opening. Thank you for your work!
Fast, high-quality service. A great opportunity to send a parcel to the cities of the Russian Federation in a short time!
There are various packaging options that allow everything to be delivered safely
Usually everything is there, there is a fitting room, nothing outstanding.there are two slots) and 2 staff workplaces.the parcel was picked up through Moscow in transit from Turkey, something was mixed up on the way and I had to drive twice (they did not want to give the recipient's last name did not match).but without nerves, after 3-4 hours they called back and gave it away.
I ordered a parcel through the Sdek company. A package arrived with a shortage of 6kg of the declared weight. They also replaced the packaging. There was obviously a theft. They refused to pay compensation. They do not understand at what stage and where the theft occurred
, although CCTV cameras are installed everywhere. I do not recommend using the services of this company.
Quickly, without waiting in line, and 4 stars, that's why there was a very unpleasant smell in the room) I did not specify the reason for the smell and there are no complaints about this institution.
Fast, convenient and relatively inexpensive. I received and sent a lot of parcels through sdek everything is fine, sometimes it's strange, for some reason it doesn't allow me to change the delivery point, I hope they will fix it soon
I have been using the company's services for a long time. I would like to note the goodwill and professionalism of the staff of this office. Everything is always fast and high quality
I have sent and received parcels from Russia several times. It was very convenient and not expensive. The service is fast and courteous. There is parking nearby, but it is small.
Excellent service. The staff is nice and courteous. I received the parcel once, but it turned out to be a decent amount. I am not very happy with this (but prices could rise due to the pandemic).
Unfortunately, partners in Russia use the services of SDEC, so we have to. They sent us four times and three with joints. For the fourth time, I thought there would be no problems, we moved to a different address, perhaps the owner of the Vitebsk office changed. I receive an SMS on 12/17/2019 and come to pick it up, they give me only one box out of two. The second one will probably arrive tomorrow, it happens, the girl says (I recognize SDEK). 12/18/2019 an SMS arrives, I call and ask, the answer is: we do not know where your 2nd box is, unfortunately, this happens, they are not in a bag and not all boxes can be loaded in Moscow)))Super office. Meanwhile, in the boxes there are goods for a large amount and official documents (contract, invoice ..)
They say they will write a request, Moscow does not respond quickly to them...
Good delivery service in general, friendly staff
By cons
1. Pack well! They can grind the parcel into trash
2. The Card terminal often does not work
Positive
1. Quick processing of the shipment
2. Tolerable cost
3. There is parking
4. Few queues
5. Polite staff
SDEK are just great! I sent a parcel from Samara to Vitebsk. Not only did it arrive in 5 days, it was also a thousand cheaper than the Russian Post, which has 20 days. Thanks!
We accepted the parcel for delivery 3-4 days. The package is delayed for another 4 days. There are pills in the package. They didn't even notify me about the delay