СДЭК
97 reviews
October 26, 2024
Good rental of construction tools. There is something to compare it with. Some kind of discount programs. I didn't really figure it out, but the discounts were applied and it's already nice. Before that, I was faced with longer-term savings programs or the lack of bonuses, discounts, etc. The tools themselves are in working and clean form. The site contains up-to-date information on the presence or absence of the equipment of interest.
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1
November 22, 2024
Good pvz
The staff is always pleasant
There is enough space to view the package
There is even a sofa
I would put a minus only for the weekend work schedule
I wish it would take longer, but we all understand everything.
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April 3, 2024
A convenient point with moderate workload, I saw a queue of 4 people at most, and 2 operators were working then. The staff is polite and works well. There is a table for packing and checking attachments, a paper knife, a garbage collection, pens, packaging materials. The room is clean, well lit, although it is located in the basement. For people with musculoskeletal disorders, it can be difficult to descend the stairs, there is no support. There are no problems for healthy people.
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December 15, 2024
Polite staff. The queue is not big. Fast delivery. If something is not clear, they will help and prompt you. The only thing that upset me is that there is no parking space(((
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December 18, 2024
A good pick-up point works very quickly because of the disadvantages, parking around it is very problematic. And so it is quite to itself. I recommend.
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September 19, 2024
Nice and caring staff.Small queues (even on weekends). Fast and high-quality delivery.
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December 23, 2024
Within walking distance, there is a large parking lot. I was served very quickly because an invoice was generated. The transfer of the parcel took less than a minute.
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January 21
Super! The managers are polite and always ready to help) the room is comfortable and clean!
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1
June 25, 2024
I would like to mention the competence, literacy and responsiveness of our manager Maria Romanovna Khvesyuk. There would be more such specialists for your SDEK company, and there would be even more prosperity.
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1
December 28, 2023
The parcel was sent on 12/20/2023. They took the money for delivery to the apartment, they said it would arrive within 5-7 days. The parcel went for 8 days, was delivered to an inconvenient pick-up point for me (they had to go home!!!). The call center said: due to the large number of orders, we cannot deliver home, we can only bring them after 03.01.24. I asked for a refund for the difference for delivery to the pick-up point, they refused me.
The package weighs almost 7 kg, I had to carry it myself
As a result, I paid more for the delivery. 20 minutes in line to pick up the parcel.
The pick-up point said that they were not related to couriers and needed to call the call center. In the call center, after 5 minutes of dialing, they said to file a complaint with feedback, you need to contact the pick-up point.
Why do you say deadlines that you don't meet? Why do you charge money for services that you don't provide? Why are you redirecting Clint to each other and don't want to accept the complaint?
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1
December 23, 2024
Everything is fine, but parking is difficult there, you have to leave the car at a distance from the SDEK point itself, which is not convenient when sending / receiving large parcels.
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January 8
Polite staff, explained everything very quickly and clearly)
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July 11, 2024
A good point of reception and delivery of parcels, friendly girls, help with all questions, you can pack a parcel on the spot.
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July 16, 2024
Fast service, excellent attitude to the customer, well done guys. I recommend sending and receiving!
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February 26
Clear, fast, professional! Anastasia is a pro!
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September 24, 2024
Good and friendly staff who know their job.
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November 11, 2023
I sent a parcel with fragile property on November 8, 2023. The receiving specialist processed and packed the cargo quickly and efficiently. The parcel was delivered faster than the time specified during registration. Very nice! Thank you for the quality work!
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November 5, 2023
The parcel arrived from the Russian Federation very quickly, everything is safe and sound) There was no queue) The prices for sending are super compared to the mail) Qualified staff)
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February 3, 2023
Many thanks to the staff for the speed of service, for the polite and attentive attitude to customers. The team always works well together. This is not the first time I have used the SDEK company and was satisfied.
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1
September 13, 2023
Everything is chic and shiny.
The girls, the cashless ones, the acceptance ones are just sweethearts.
I would like to have a stacker to lift heavy weight parts (I'm afraid to imagine how they loaded a 100kg gearbox) + it would be more convenient for customers.
If anything, we have a suitable one😁
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1
December 19, 2023
I like this Sdec item. Competent and prompt staff, no queues, delivery is pleasing with its deadlines. I am constantly sending and receiving parcels to this address. Recommend👌🏻
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May 29, 2023
The girl employee is just super. She helped me pack everything. We came from Russia and had to send a parcel to our relatives in Tver. She helped me tell me everything, everything was fast and professional. Clever girl!
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1
July 9, 2024
I recommend it quickly, accurately, efficiently and without queues
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April 4, 2024
There has never been a situation in which I would not have received help and support. Special thanks to Nastenka, Veronika, and Maria.
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October 20, 2023
Polite staff.
Operational work.
Nice interior - there is even an aquarium in which you can stare while waiting
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December 24, 2024
Courteous staff, working fast
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March 23, 2024
They didn't smile at us very much, but they serve us quickly, intelligently, there are knives, scotch is available for free, there is never a crowd.
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January 8
Polite and competent staff.🤗
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March 12, 2024
It's a good place. friendly staff, convenient working hours.
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March 18, 2023
The best Sdec pick-up point. Polite, qualified staff! My best recommendations! Everything is fast and clear!
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1
February 13, 2023
Everything is clear and fast.
The packages are packed perfectly
There is almost never a queue
Pleasant staff who knows how to work with the client.
In a word, thank them very much!
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January 7
They work fast
There is no parking
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December 21, 2022
Terrible company in general, we have been waiting for the parcel for two weeks. I wouldn't be surprised if they also assign us paid retention. Be careful, because they can change the delivery time unilaterally without warning you! That is, a nice girl tells you that the delivery will be in 4 days, but in fact there is no parcel for two weeks already. That's it, think twice
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2
February 4, 2022
The worst branch of SDEK, not customer-oriented. Firstly, they impose the wrong packaging all the time, and secondly, they refuse to deliver goods to customers if you do not buy packaging from them according to their regulations. I barely finished 20 kilograms of baby food, before this worst branch of sdek, I brought the first batch of baby food, there were no questions what I was sending, I brought the second and then it started, I ordered a box for 20 kilograms, employee Anastasia says that it is necessary to pack each jar in a pupyrka, so I fucked up, and who is it Will he do it? To which you answer me, I say you're mocking 250 jars there, what kind of nonsense is this, to which she says, well, you don't want to, don't, then she won't send it, this is what to focus on. And this is not the first time I have had disputes with the employees of your branch. Shove your regulations you know where... There is something to compare it with in other branches of SDEK and they will help you pack and tell you how best, courtesy, no problems at all and send it without problems. And everything is coming, I have sent 5 such parcels, I have never carried them back. As a result, I carried 20 kg of baby food back, there is no limit to indignation, I lost a client, money and reputation.
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1
February 2, 2023
If an order is sent to you from Russia and you need to pay for it upon receipt, then try to negotiate with the Russians so that they pay for it in Russia upon shipment, and you somehow compensate them later for this amount. The difference in payment there and here reaches up to 25%!!!
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2
May 19, 2023
Well done! They deliver quickly. The girls at the pick-up point are very polite and courteous.
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2
August 28, 2023
I sent and received parcels here! Very polite staff! Everything is very fast, without queues!
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January 13, 2023
Quickly and efficiently. A very cultured, polite and good-natured team. I didn't notice any queues.
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June 8, 2024
Nice staff , everything is clear
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August 28, 2024
They work until the last second. Well done.
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December 28, 2022
I came to pick up an order from Sebezh in Minsk
There was no queue, two consultants work clearly)
It seems that everything arrived in one piece) it really took 4 days , but there was a detour route
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August 27, 2023
Very incompetent staff does not know their own rules, you have to worry that you will not receive the product that you ordered
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December 4, 2022
I sent several parcels to the Russian Federation. The girl behind the counter did everything clearly and quickly. In controversial moments, she made concessions and showed understanding, for which I thank her very much.
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March 15, 2024
I used it 2 times. Everything is clear. There were no queues
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April 14, 2024
To find it is a whole quest. There are no signs from the main road, it is impossible to guess at once that the inner, adjacent part of the building has commercial facilities on the ground floor
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November 6, 2021
I like sdek. The delivery time from Moscow to Minsk or Minsk to St. Petersburg is incredibly optimized. 3 days and you have the goods. My favorite delivery service, with a convenient location and free shipping throughout Minsk.
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1
April 20, 2024
Everything is fine, but parking is inconvenient.
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July 5, 2024
Quickly. Clearly. On business.
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December 2, 2021
I sent a parcel from Minsk to Moscow. It was supposed to take 2 days to get there, but a week has passed, and the parcel is in a warehouse in a transit city and does not move on. No one contacted me and did not tell me how much the delivery time will be shifted. To my requests for help, technical support says-wait and not as it does not help to speed up delivery. I called for 4 days in a row and nothing happened...I contacted this company because I needed urgent delivery, but in the end it is not clear where the parcel is and the negligent attitude of the employees.
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4
April 30, 2022
Everything is on top, excellent service! There is little space to park directly at the entrance. And so you can safely trust your parcels!
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