I receive parcels at this point periodically - everything is fine, I have no complaints. The point itself is small, moderately convenient, the staff is polite, correct, they tell you what needs to be done, they work quickly. My assessment is definitely positive.
I've never sent a parcel, so it's difficult for me to assess it from this side (although from what I observed while standing in line, everything looks clear and well-adjusted)
I really liked the check on Lobanka. It was the first time I sent a parcel to Russia. There was a guy on shift. I said it was the first time and he helped me pack everything, he was loyal when I was slowing down))) unlike the employee from the SDEK point on Pushkinskaya. I usually pick up parcels at Pushkinskaya, but sometimes someone sends them in front of me and the attitude is not very good - with the claim "what is unclear?" and not a very satisfied expression. Therefore, for the first time I decided to send the parcel elsewhere and did not lose. Everything went easily and quickly on Lobanka. Thanks to the employee)
The goods purchased on Aliexpress were delivered. I received it quickly, without any problems.
The delivery sign is in the window, there is no sign on the facade of the house. Focus on Yandex maps.
the application was not working. I waited for 2 hours, and nothing worked. if I come back tomorrow and it doesn't work, it will be very sad. A terrible point!
Unfortunately, it was not possible to send the parcel, because the program did not work. It's too bad that no one bothered to put an announcement about this problem on the door, so I had to stand and wait until they explained to you what was going on...
A very nice girl (SDEKA employee) helped to pack the goods on the spot for shipment to the Russian Federation. I sent it for the first time. The girl told everything in detail and answered all the questions. I recommend this item.
I want to thank the operator of the point, Ksenia , today 12.10.23 . I sent headlights for l / a , very responsibly approached the packaging and shipping of this product. I recommend you this wonderful person who does his job for 5 👍👍👍👍👍. I would also like the head of the department to encourage such employees.
There are no queues. Once there was a problem with a parcel - an incorrect estimate (wrong rubles), it was promptly resolved through the Moscow office.
I sent the shipment to the Russian Federation, it was sent quickly, it was processed instantly. The package arrived instantly. SDEK is a great company. What to say. Package packaging is at the highest level!
Fast, everything is always clear. There were overlays a couple of times, but it was connected with the work of the office or other warehouses. There has never been a queue here, parcels are given out quickly