Nice point, polite staff. It's a little chilly and the room needs cosmetic repairs, but it will do for delivering parcels. The package was found quickly. The staff is polite.
For the second time recently, I have received a message about the receipt of a parcel. And the second time it turns out that it's not mine. Today's case is a parcel to Molodechno, and I live in Minsk. I'm calling back to sort it out. Just like the last time I called, but it can be seen that the effect is not achieved from one call. I checked the order. For information, the order number on Aliexpress was also indicated in the SMS. Both order numbers are not mine. Moreover, according to the Cdek number, the sender is from Yoshkar-Ola. And the operator tells me about my human factor, that I specified the wrong number. To whom? I didn't do the departure. My address has been unchanged for Ali for 10 years soon and parcels are regularly arriving at it. So they'll accuse you of anything, just to get away with it. Probably, a score of 2 is even too much, since the situation repeats itself
The staff is quite responsive, the deliveries are not crumpled, I did not notice queues there at all , maybe I came successfully , but at some pick-up points after 17:00 it is better not to appear for an hour , and even in some cases two , you understand why
The staff is very nice, they already recognize me, they always fill everything out very quickly and go to a meeting. But this race, which was sued by the neighboring building, is a complete nightmare. With boxes now you have to walk 10 meters because of someone's whim.
Everything is very simple, convenient, fast, polite employee.Promptly explained everything, packed, sent.It took me longer to get a bank card than she issued the cargo.I WISH THERE WERE MORE SUCH EMPLOYEES !!!!
The service works clearly, it is possible to track your order, both the sender and the recipient. But at this point, parking is very bad. And the room itself is small ...
Fast registration, reasonable prices. Convenient location. So far, everything is fine.
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Yakow Maximow
Level 13 Local Expert
December 7, 2024
One person takes a parcel for 10 minutes, and the whole queue for delivery is waiting. How can you work like this? One accepts, the other gives out - that's how it should be!
Maybe I'm unlucky, but I always get in line. In fact, there are two employees, but one works with the client, the second is busy somewhere in the warehouse, when the two of them are at the reception, everything is okay, but if one- get ready to wait. There is trouble with parking during this period (February 2024), because of repairs or for another reason, a barrier was put up, which creates inconvenience.
Great company!!! I am very happy! The parcel arrived at the Smorgovsky tract. I called the SDEC to be redirected to another pick-up point (ul., Kazinets 121). Everything was done promptly!!!
The most fucked up delivery!!
They have to pick up the cargo , chose the interval ( in those time intervals specified by them )
From 9-12 hours
As a result, they were taken at 15.50hours
The couriers do not pick up the phones , they do not call back that they are late
I don't advise anyone to get involved .
Let them learn from DHL and TNT to work correctly and promptly
1 star !!!!!! 🌟
P.S. And yes, you will not be able to pay for the parcel by couriers with a card.. the lowest level .. Full BOTTOM!!!!
One of the best parcel delivery services from the Russian Federation to the Republic of Belarus. Fast, clear, never had any problems, everything is tracked. I advise everyone
Good staff, fast service. Well, in general, according to the sdek itself, they deliver very quickly, nothing has ever arrived damaged. Everything is fine!
Queues are rare, the staff works quickly, there were no incidents, I have been coming here for a long time for parcels, everything is always timely and fast. Thanks
Branches are different, and since we know that these are franchises of different entrepreneurs, I want to mark this branch with professionalism and approach! The rating is very good)!
When sending the parcel, the employee correctly processed everything. Without unnecessary burdensome questions. So far, I have not noticed any shortcomings in their work