CDEK
Directions
Ragachowskaja vulica
54 m
34 reviews
September 1
It's just disgusting! Not only does no one want to work in SDEK (you need to call everywhere and control where your cargo is and why it is not going anywhere, and when a week later it reached the pick-up point from the warehouse in Gomel), come for the order on Sunday to kiss the lock! Neither the support service nor the hotline knows why and when it will work, I have never got through to the point itself in 3 days, they just don't pick up the phone.
I ordered goods from Russia via ozone with courier delivery, the seller sent the delivery by courier to the door, the goods arrived in Gomel at the delivery point on 26.08 and just lay there for 3 days, contacted the support service on 29.08, where I was informed that the courier does not deliver to Kostyukovka and will be handed over by a partner (Belpost is + 2 working days minimum), to which I asked to make a pickup from the pick-up point. I was informed that since only the sender can change the destination, I searched for a seller in Ozone in Russia for a day, found the Store's website, contacted the manager, found out his number and changed the destination through the SDEK chatbot. The approximate date was set at 30-31.08, i.e. the cargo from the delivery point returned to the sorting and waited there for another 2 days until it was taken to the pick-up point on the street.Rogachevskaya. Arrived on 31.08 at 15-30, working day until 16-00. I arrived on 01.09 at 12:00 the point is closed, with a working schedule in the sun. from 10-00 to 14-00!!!!
Bottom line, pay for delivery, pay for negotiations with the hotline service, eventually agree to pickup, call and find out why your product is lying in the warehouse for days, control that it has left, and get nothing!!! Sharazhmontazh is a garage.
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1
December 28, 2023
Friendly staff, everything is clear and to the point. No frills) In some places, even the New Year's mood was raised with jokes - but it didn't hurt at all :) They are conveniently located and now I quickly reach the point of departure. They are clean, although the dot looks a little empty in design
(or maybe just minimalism?)
By the way, the package was very carefully packed. Even if you have glass objects with you, everything will be organized perfectly, you will be offered pimples and so on)
I have been using this service for a long time, so far without any mistakes.
I find it conveniently by tracks, track parcels, and send them to distant countries. Everything comes in one piece. Use it :)
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1
November 3
It was necessary to send a package urgently on Sunday. It turned out that of all the points in Gomel, only this one works and up to 2 hours.
A small but neat item. The employee of this point carefully packed my parcel, with stickers "careful, fragile", politely talked, so that I had only pleasant impressions from visiting this SDEC point.
See original · Русский