Excellent service, the guys worked professionally. We changed the oil very quickly and checked everything. I'm really happy. Thanks to the staff, good work and prosperity.😘
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З
зарина жумаканова
Level 4 Local Expert
December 12, 2024
I have been served in this service for a long time. There were no complaints until today. Unfortunately, when entering the box, the threshold touched their limiter. It's good that the threshold is iron and reinforced. When I drove in, it seemed that I took the corner of the check-in too narrow, but the master (a young guy), who told me where to go and how to drive in, still prompted me to go further, as a result of which I thought that I was passing, since he knows better from inside the box. After all, the masters always tell you how to stop by, and look in advance if the car touches anything. The mood was spoiled, but without shouting and swearing, I asked to replace the master, as I had a question about the qualifications of this master, since he does not pay attention to this, to which he was indignant and began to say that I do not know how to drive myself. Then at the end of the service, when paying, I asked the manager, just without complaints, so that next time, this master would not prompt or help me to stop by, since he did not look correctly, to which the manager girl accused me that I myself bear all the responsibility.But the employees clearly do not understand that the service begins just with the arrival in your box. And you have a responsibility for this, too. I did not ask me to fix the detail, I did not demand compensation, I said that yes, I was driving, but the master also looked from the outside and told me to go on. And I asked you to just be more attentive to your visitors next time. But instead you said it was all my fault and it was all my fault. And that I don't even have the right to say anything here.And if you don't like it, go somewhere else. Don't worry, I'll go to another service station where I'll be attentive to customers. I didn't want to write a review. But after the words of the master and the manager, I decided to leave it anyway, it was not correct on their part, and completely correct.