Basically, a normal airline. But it never got rid of the touch of provincialism (AK was originally formed in Shymkent)
This applies to both personnel and old aircraft...
The only airline that cannot be contacted in any way
I can't make a refund for the tickets in any way
I wrote to an email, and in response there was silence, you call the hotline, they don't answer for 40 minutes I hung on the line, and in response there was silence and the balance was written off
This is lawlessness!!!!