from July 12 to September 1, I can't get a certificate from them about the cost of a flight to the border!!! Where should I contact??? how do I write a complaint??? I do not know what to do anymore! this attitude is just creepy! The flight was delayed for 4 hours, no water, no apologies! I do not recommend this company!!!
If there is something worse than Scat, throw a stone at me) Such a huge amount of delays! How is that possible? And the planes are in what condition, how do they still fly?
We stayed in Shymkent for 3 hours, never took off, we had to buy tickets from another airline and take another flight. We overpaid, but we arrived on time.
I flew 2 times. One of the advantages is that we were warned by SMS about the delay, there is an electronic registration. of the disadvantages, they did not even give me water to drink on the Almaty-Shymkent flight
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Евгения Е
Level 22 Local Expert
October 5, 2023
Old planes, endless delays. The plane from St. Petersburg to Astana flies for more than 4 hours and even the seats do not recline, this is the first time I see this. The only plus is that the food has become better
An average airline, I only remember the seats are hard
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Афанасий
Level 7 Local Expert
November 24, 2022
It's a TERRIBLE HORROR, it's a pity that you can't swear because it's very difficult to describe this airline in normal Russian.
Delays,without warning on the xs scoreboard how to find out,you run and find out at the information desk,delays of 19 hours,refueling in other cities that stretch the flight time by 3 hours,fellow registrars put all RUSSIAN COUPLES separately, and Kazakhs TOGETHER,there was a complete destruction on the plane,everyone is angry and everyone has the same "asked together,they said yes, of course, they put them together,"and when everyone came to the salon they saw that they were sitting separately, no one immediately looked at the tickets because they took their word for it.THAT'S HOW YOU TRUST THE KAZAKHS, THAT'S HOW NATIONALISM REIGNS IN THIS AIRLINE
I do not stop being disappointed, I constantly fly and unfortunately only Scat is suitable for the flight time, being late is in the order of things, moreover, constantly, the attitude when boarding is terrible, I do not know how to correctly call this staff who works with passengers at the airport from the airline, boorish attitude in the Scat office at the Almaty airport! There is a completely different attitude on board the plane, very polite staff, attentive and very polite attitude! Take care of the staff who work at airports, namely the staff of the Scat airline!
The planes are certainly not the newest. But it's a hundred percent better than winning. The seats are more spacious and comfortable. He doesn't lay his ears wildly.
Disgusting. When registering online, it is not possible to send a ticket to yourself by mail. It's like in general. Constant glitches on the site
Buying a ticket is an epic. Yes, the equipment is old.
They delayed the flight for 8 hours, without notifying their passengers. To the question about the provision of hot food and water, I received an answer, write a claim. The planes are old, the food on the plane is just wrapped in stretch. SCATovoz in one word.
Charter, the food is terrible, unscheduled landings for refueling without warning passengers in advance... The on-board staff is also not very good...
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Умберто
Level 9 Local Expert
October 8, 2022
Of course, this airline has disadvantages, but it is certainly much better than Pobeda and RedWings* (never fly these airlines). The plane was clean, they gave a snack, tea, coffee, drinks. In general, we flew from Aktobe to Istanbul normally.
The pilots at the airline are very experienced, if only they could get new airplanes fitted, it would be great in general. The company has been operating for more than 25 years, flights to different destinations and from different countries of the world
It's just terrible.
We flew to Egypt
The flight was delayed there
They took the whole day off from us and the flight from evening to morning
Do not fly with this company
Bad. I flew from Shymkent to Almaty on June 13. The flight was delayed for 1 hour. And this is not the first time, back in the fall, they were supposed to fly there in the morning and took off only by 16.00