I flew on 19.07 the last time the flight was delayed, the departure should be at 7, but our registration started at 6:40 and we were late for work. I have more flights in August and October, now I'm already worried
Today I flew from Shymkent to Astana by Boeing
flight 715, of this aviation company, not only was the departure postponed for reasons not specified anywhere twice, but also did not receive the requested glass of water, although the cabin was smartly serviced for a fee, the call on the call button was ignored, and when I personally applied, I received, in my opinion, a dissatisfied answer that yes, they can bring some water for free, but I didn't wait for her. The takeoff was smooth, the landing was the same, I have never flown like this before, I compare it with the Belavia company, they take care of the people. I turned to the male steward for help.
I ask you to figure it out and take action, I won't be surprised if they don't let you go to the toilet for money on board for an hour, and if a person doesn't have money, then what!!?
A very good airline. Even when others are not flying, referring to the weather, the Stingray flies
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П
Павел
Level 14 Local Expert
February 29, 2024
Actually, it's not bad. On purpose, while in Kazakhstan, I flew to another city to take advantage of local airlines. Scat did not disappoint, good company.
For me, this is the most terrible airline. We flew Shymkent - Aktau as a group. tickets bought online two people had a ticket with luggage, even they showed an online ticket, they still demanded money for the luggage. 2 hours and 30 minutes were not even given water on the plane. The service is zero rude staff. if the score was minus, it would be minus 10.
Disgusting service, refusal to pay for broken luggage, terrible technical service
They broke the luggage and refused to compensate. The customer service responded for 2 months and then only after he started hacking their instagrams, as a result, after all the docks and photos provided, they refused to pay, a disgusting company.
I was flying from Moscow to Almaty - an old worn-out plane, the seats are small, something is broken, something does not work ...
So I understood "we flew and rejoice! "
The staff is good, everyone is trying to make the passengers happy.
A disgusting airline. There are always delays!
There is no online registration from Sheremetyevo.
They gave the place the worst, although one of the first was registered.
Terrible airline... we flew to Vietnam, flights were delayed for 4-5 hours everywhere... we fly back, it turns out our flight is flying from NChang to Almaty, via Thailand, we fly there to refuel and pick up more passengers🤦♀️it's just a horror instead of 7 hours, we will fly 11!!!The food is not bad, but the best flew normally, I sat and starved!
An airline that delays flights totally. Be prepared that the flight will be delayed for 10 hours. During this time, you will not be fed, you will not be given water, you will not be accommodated in a hotel. I don't care about the Rules. We've been on this two times in two flights. Good new planes, polite, cheerful crews, but apparently an enemy office for passengers.
Excellent company, I have been flying for more than 10 years, there have never been any delays or cancellations of flights, pleasant staff, good well-groomed planes.
The service is excellent, the staff on board and on the ground are professionals. The planes are clean and well maintained, not killed. In short, it is possible and necessary to fly.
This is a terrible horror . The flight was delayed for 7.5 hours. No one warned me. We are packagers, the tour operator is obliged to warn us. It's a shame. Flight Yekaterinburg Phuket chepez Taraz. A day of rest was stolen. We are currently sitting in the ECB. How are we going to fly back?
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4
Людмила
Level 15 Local Expert
February 14, 2023
Great company! Quickly and promptly delivered to the right place!) The food was delicious! An example for some Russian airlines! Everything is on time and without unnecessary excessive requirements in flight
The flight was delayed for 20 minutes. Usually, normal airlines try to catch up with this time in flight, but we apparently got a rare faint and arrived 40 minutes later. Because of this, I was late for the docking and lost a total of 80 thousand rubles. Although the price tag of this company is the same as that of normal ones. In general, if you are planning something, never use this company. The best thing for them is to stop their activities!!!
It's difficult to plan anything with this company. Flights are constantly being postponed. At the very least, the flight was postponed several times for a total of 10 hours, which disrupted further plans. The only plus is that we were well fed on the plane to Moscow
There are no advantages. The most stupid airline. There is no longer such an uncomfortable one. Tickets are never sent by e-mail. For a lifetime of consciousness. I'm late because of the inconveniences of these only by this company
The Astana - Novosibirsk flight was canceled. I had to buy a new ticket. And from Shymkent to Astana, they were taken off the flight without warning. I had to buy a new ticket for this flight, thank God my seat was saved and there was a kind person who exchanged rubles for tenge
The best so far for me. Although the food is not always good there. But in principle, to fly away and arrive. It's fine in the field for that kind of money.
I was not satisfied with this airline. I bought transit tickets, and in the city where I transferred my luggage, they did not transfer it to another plane. Well, the truth is not everything is so bad, after a few hours the luggage was delivered with another flight. Only I had to go back for a bagoge from another city 110 km from the airport.
The worst airline. Don't be ashamed to close up. The delays are unreliable. The staff at the airport are very low people, it feels like they have left the villages and are working. The company sucks and the employees suck. You should all be judged