Scat Airlines
466 reviews
December 31, 2024
The airport is old, there is a lot of queue
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April 22, 2024
A very old fleet of aircraft in international communication with the Russian Federation ... the aircraft is 32 years old.. in the armrests of the ashtray ..)) Everything creaks and puffs on takeoff and landing ..))
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5
March 19
The worst airline of all!
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February 27, 2023
We flew Moscow Time -Kazakhstan- Cam Ranh , we delayed the flight a little , but the service on the plane is just fire, the food is 5+, the stewards are very polite, the toilets are clean , well done!!! - reading the reviews, we expected the worst, but the flight brought only positive emotions, thanks to the on-board team))
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4
3
February 7, 2024
I flew 2 times. For the second time, 2 suitcases were damaged, leaving them without wheels, with many cracks and dents. I wrote a statement, but no response, no greetings since December 15th. Well done, guys! The highest service!
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February 24, 2024
Terrible airline! I do not recommend buying tickets from them. There is no justice! If the carry-on baggage is overweight, someone is allowed to pass, and someone is told to pay for the luggage! I witnessed such a situation!
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3
April 15, 2023
This is the worst airline I've ever seen, and I've flown a lot. The word schedule is not known for them, planes are not that late, but in general they fly sometime, maybe on the day they promised, neither the pilots nor the staff have hours, even hourglasses. A delay of 6 hours is generally the norm. The level of indifference is off the scale, a mess is the motto of the company, once I saw that the pilot opened the door with passengers 6 times, passengers are standing right at the entrance to the cabin, as in a minibus. They didn't hear the word security either. The village cornhusker is a more worthy lethal agent than the stingray. Rudeness from representatives (the airline does not dare to name them) from these flyers is the norm, I was insulted at the airport, I called for half an hour, the information is false, in general, it's a complete tin!!!!!
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3
1
May 23, 2024
The service is three-fold. Everyone has been accepting boarding passes electronically from a smartphone for a long time, and you still force them to carry paper...
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January 26
It was very unpleasant
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1
February 1, 2024
The flight was delayed, Boeing is being used, which has problems with electronics and almost all airlines in the world have refused it, but the food is delicious)
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May 12, 2023
A good airline for your money, flew twice 2.01.23 Sheremetyevo-Almaty (dv810) and 11.01.23 Almaty-Vnukovo (dv815), the plane is clean, the toilet is also working, the food is good, although it is given after an hour of flight, and drinks afterwards (usually first drink, then food, then drink again).
Minus two, one is not very critical, the seat backs are not adjustable, the second is more serious, both flights took off with a delay of about 2 hours, but the weather conditions were not super cold and heavy snowfall, but delays are always the most unpleasant!
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3
1
April 17, 2024
We flew from Shymkent to Almaty, the cabin of the aircraft looks like a tram, it is very crowded between the rows, if the passenger sitting in front lowers the backrest, then almost in the face of the person sitting behind, the chairs are dirty, terrible
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May 2, 2024
I did not expect such strict baggage control, when paying for 23 kg + 10 kg of hand luggage, I had to combine 2 suitcases into one , paying 1200 rubles for the package . Although there is nothing on the website about these subtleties .
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June 1
It's a little scary to fly it😆
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February 12, 2024
I flew from Astana to Oskemen the flight was in the morning but it was delayed for 5 hours when I
got on the plane I saw how the seat was scratched
And now it was December 31st and I had a bad New year
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1
May 7, 2024
The ramp is developing, the service is good, but I would like the airport to be put into operation faster!
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July 8, 2023
If there is an opportunity not to fly a Ramp, then it is better to take advantage of this opportunity. Old, dead planes. The service is below the baseboard, the onboard conductors behave as if you came to visit them uninvited.
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March 30
Excellent airline
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April 3, 2024
Anyway, it is the first private airline in Kazakhstan. They try, sometimes they break off the schedule, but in a lethal trial it's not always their fault. I put 5 just for their striving and efforts
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March 20, 2024
An ordinary regional company. The planes are old without multimedia. A tolerable price level.
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August 22, 2023
Terrible airline!!! We flew in transit from Batumi to Krasnoyarsk via Astana. As a result, the plane was delayed for 6 hours!!!!! Accordingly, they were late for the Krasnoyarsk flight. We had to buy new Astana-Krasnoyarsk tickets, it cost us 150,000rubles. We are just shocked. They tell us in the Ramp, hand over the tickets, we can't help you in any way. We will never choose them again. !!!!!! Never!!!!
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5
December 9, 2024
5 stars definitely
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November 19, 2023
A good airline. Updates the fleet with new aircraft (namely new ones, also 3-4 years old). The first in Central Asia to receive a 737 max 9 and 8.
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1
November 1, 2023
Excellent airline, check-in is fast, pilots are competent soft landing,I like to fly on a Ramp
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2
January 8, 2024
Hello, I flew from Istanbul yesterday, flight 494.
The steward dropped coffee on me, and I got a burn on my arm. They provided first aid, but today the burn site hurts. Unfortunately, I am disappointed with these airlines.
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1
December 10, 2024
Delays are very common.
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June 4, 2023
I flew on Tuesday 30.05.23 from Almaty to Vnukovo, flight DV 815. Initially, I read the reviews here and took it at my own risk, because the next day I had a day off. Ie, I was not worried that they might delay for a long time :) The ticket came out about 10 t.p. cheaper than Aeroflot. I was pleasantly surprised that in the end the flight was not delayed in Almaty. The flight itself was displayed on the airport scoreboard and was on the online scoreboard. Everything went according to schedule. The landing took place without any incidents. There was enough space on the plane, the seat was with USB charging. And the plane itself was quite fresh. Drinks (water or cola) were also given during the flight. There was a good lunch (which is unusual for a low-cost airline). Tea or coffee was offered after lunch. The Stewarts were also friendly enough. I received my luggage in Vnukovo without problems and without damage. In general, I was satisfied with the airline. If I had known about this, I probably would not have taken a ticket in Zhukovsky when I flew to Almaty with another airline.
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1
June 21, 2023
A unique aviation company, I thought there was no such thing in aviation. Flight DV824 Batumi-Astana. Departure from Batumi is scheduled at 12:00 and arrival in Astana at 16:40. And now we're counting. The time difference is +2 hours, the flight time is about 3:30. Math: 12:00 + 2 hours time difference + 3:30 flight - ..... 17:30 (!). That is, initially, the airline's schedule includes a delay of almost an hour. Plus the taxiing time at the airport of departure and arrival, and as a result, the delay in the schedule (!) has been about 1 hour and 20 minutes. And now what about those who combined this flight with another or with a train based on the schedule?! SCAT, what are you doing?! I thought this didn't happen :-(
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May 21
Clear and to the point 🤝
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January 4
There are only disadvantages
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1
May 31, 2024
I demand compensation for waiting! There was an insanely huge delay and because of this we were very late. As a result, we were late for the next plane
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1
July 20, 2024
The planes are old, the narrow seats and seats do not recline, the food is good
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1
November 10, 2023
I don't understand why it is customary not to like a Stingray. As for me, it's a very modern and good airline. Moreover, they are the only ones in the country with a brand new Boeing 737 max.
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March 14
Everything is fine.purity.
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1
March 25, 2024
Good staff, but very often tired planes, regular flight delays.
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September 22, 2023
2 years ago, I had a ticket for two from Shymkent via Almaty to Ustyevo-Kamenogorsk in Shymkent, the flight was delayed due to fog, and the plane took off on schedule for Ustyevo-Kamenogorsk, but then how terrible it was, I think you can imagine, but there is no such assessment.
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3
February 8, 2024
02/07/2024 Phuket-Almaty , flight delay by 10 hours! BY 10! considering that people are being evicted from the hotel at 12:00 in the afternoon!
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1
December 2, 2022
The route was Moscow - Almaty-Cam Ranh and back as well. When I flew to Vietnam, the delays were not so frightening, about 2 hours. this is not critical, because you are going on vacation, but it is a little unpleasant. The planes turned out to be old, it scared me, because the distances were not close, only water and cola were served from drinks. They don't have boiling water in both directions, which is nonsense (they referred to a broken device).The return route was delayed 2 times, in Vietnam, for three hours and in Kazakhstan as well.We sat on the plane for an hour, waiting for something.Although the Stewarts were in a hurry to get into their seats, passengers allegedly delayed the flight. In Moscow, she had to transfer to another Utair plane at 01.50, which took off on time. (the Stewarts said, if you make it in time, it's good, if you don't make it in time, it means your problems, how you want them and solve them). I should have had 4.5 hours of free time in Moscow, but this happened, at 01.17 I arrived in Moscow only, although I was supposed to at 21.35, boarding before 01.25.departure at 01.50.because of these delays, I was late for a direct flight to my city (Kogalym).I had to take a ticket to Surgut. And accordingly, come later, and then get there by car.The skat company violated all plans, I suffered financially and received a lot of negative moments and nuances from the vacation.They also broke my suitcase. The wheel is broken, the handle was torn off the body, and the fabric is on the suitcase. I can't imagine what they did to him to break him like that.In Moscow, I wrapped it in polyethylene so that the luggage would somehow get there. I couldn't wrap up the transfer in Almaty, because I was late, I was afraid of not being in time for registration. I'll come, just throw it away.
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11
January 17, 2023
Never! Never fly with Kazakh airlines, especially SKAT. In 20 years of traveling, it was the first time in my life that I flew with such "wonderful" impressions. When the carrier was named to me at the initial stage, something inside me said that this was not what I needed. But when they said it was a national airline, I compared it in my head with Aeroflot and calmed down. So, this is not a national carrier, but a budget airline, where seats do not recline on airplanes, and many hours of delays are the norm.
I cannot convey to you all the emotions that I experienced during the flight to Vietnam, as well as back. But one thing I can say is that I promise to continue to contact this carrier.
Previously, it seemed to me that the most terrible company was Pobeda, which I also once had the opportunity to fly to Sochi (then, when buying tickets, the emphasis was placed on Aeroflot, which deceived my expectations). But the current impressions surpassed those))
How strong were my completely unpleasant emotions when, having arrived in Almaty, receiving luggage to proceed to the connecting flight, the representative of this airline announced to the passengers that their plane had already left, leaving 60 people. The representatives did not want to answer why and how this could happen, but simply confronted the fact that we would be able to fly the next day - a day later! As it turned out later, it turns out that those who did not leave the day before us left our seats. How and on what principle this carrier works is not clear!?!
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10
1
March 19, 2024
Everything is fine, I liked it except for one thing... hand luggage can only be 5kg. this is such nonsense, the suitcase itself weighs 2.7 kg
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1
March 8, 2023
The airline is just tinny. There are no complaints about the plane, the crew and the flight attendants, but the organization of the flight is something.... We bought tickets for a flight from Yekaterinburg via Taraz to Phuket, flew there more or less, it was just a quest back! Since we were independent tourists, no one should have informed us about the transfer, but the flight was not on the departure board from Phuket!!!! Neither at the appointed time, nor earlier, nor later. Moreover, even the flight on which we arrived was not on the scoreboard of Phuket and Taraz ((( There was no information on the airline's website, except that they started their ascent with the "cornhuskers". It is impossible to find out the departure time, etc., the services are not working. Miraculously, I recognized the e-mail and through it, thank God, I found out that the flight was postponed for half a day. In general, the situation when in a foreign country with two children you do not know when to fly away is not the most pleasant....
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9
March 11, 2024
The worst airline with a bad contact center in Shymkent. There are no phones in other cities. It is impossible to find out anything
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1
January 28
Excellent service
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December 19, 2023
A normal company, a few old planes, but it flies to Moscow without problems.
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December 16, 2022
The worst airline: flight 12/16/2022 Moscow (Sheremetyevo)-Almaty was unreasonably delayed first for 3 hours, then for another 2. I do not know how it went on and whether it took place at all, but there was no more time to wait, I had to buy new tickets and fly another flight to Astana in order to get another flight on time from there to Almaty and catch another flight. There is no mechanism for operational ticket exchange (the option of exchanging Almaty for Astana at the right time was not offered in the personal account, although such a flight was by the same airline!). They could not help at the check-in desks, referring to the need for all manipulations only in the personal account. Okay, we go to the LC and apply for a refund of tickets and find that it is no longer possible to return the ticket for one section (Moscow-Almaty), if we want to return, then only the entire ticket, that is, together with the return ticket (Almaty-Moscow), the flight on which is already in a month. Okay, we agreed. And then a message comes that the airline does not refund any fees for this refusal, includes a fine, etc. As a result, of the paid tickets in the amount of 24 thousand rubles, only 13 thousand agreed to return. 11 thousand were withheld for their flight delay. Class, everyone should work like this!
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5
June 1, 2024
I took the Novosibirsk Almaty round trip tickets. Direct flight, which is very convenient. I liked everything:service, friendly staff.
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2
1
September 16, 2023
The most unreliable, not punctual airline.There is no comfort.You can not take connecting flights with other airlines, there has never been a flight at the specified time, a refund is not possible if you did not make the connecting flight due to their fault.
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3
September 27, 2024
This is the best company, no comments, just fly and enjoy!
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July 13, 2023
The last 2 times I purchased tickets through the Caspian Sea, I found out at registration that there were no tickets either for me or for the children. They are responding to a program failure.
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1
November 6, 2023
I flew from Almaty to Ust-Kamennogorsk by plane of the airline Skat. I was unpleasantly surprised that the plane of the last century, apparently, was old, creaky, with yellowed ceiling lights from time, worn seat upholstery. It was scary....
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