I issued a Savings Card a few months ago, and now I'm enjoying its benefits with great pleasure. I am especially pleased to be able to make transfers by phone number to Russia at no extra cost using a savings prime subscription. The staff is always friendly and helpful.
I have connected the Thank You loyalty program to the Savings Card, and now points are returned from each purchase. I transfer money from a salary card without commission through ERIP — it's really cool! Points are accumulated, then you can exchange them for money.
I was pleased with the service at the Savings Bank. I came in, said I wanted to open an account, and everything was done quickly. The staff is very polite and competent.
the service is at a high level, the attitude towards the client is very friendly. I use your loyalty program, Thank you, I collect points, I am pleasantly surprised that they are really going to))
On the plus side, I work until the last client. The office's work schedule is until 19.00. We were served at 19.50, and we arrived at 17.30. It feels like newbies are working. They can't answer a single question. There is one answer to all of them: "Contact 148." The service is very slow. We waited in line for more than two hours, even though there were no more than 5 people in front of us. If there is an opportunity to avoid contacting this department, it is better to use it.
See original · Русский
1
Show business's response
Михаил Трошкин
Level 6 Local Expert
April 22
I have a good impression of the bank. The combination of courtesy and high efficiency of the staff makes every visit enjoyable. My questions are always resolved promptly, which allows me not to waste time.
At first, I doubted why I needed a second card. But as soon as I found out that you can transfer your salary through ERIP and not pay anything for it and immediately receive a refund for each purchase. I issued a savings bank card and joined the Thank You program. I have already accumulated points, now I think what to buy ). Recommend.
See original · Русский
1
Show business's response
Миша Вольный
Level 8 Local Expert
March 5
I use the online appointment service. There were no queues, I arrived on time and immediately dealt with the issues. I opened the deposit with an attractive rate, and the specialist's advice was pleasant and informative. In the future, I manage the deposit through the app, which is very convenient.
See original · Русский
Show business's response
Эльдар Кротов
Level 8 Local Expert
April 15
I use a Savings Prime Transfers subscription and am very glad that I can now send money to Sberbank cards in Russia without any fees. This is especially convenient because I often help my relatives in Russia. The transfer process takes only a few minutes, and the money arrives almost instantly.
Ett is just an exchanger, banking services are provided up to a certain time and not all specialists. Since a certain time, you will not withdraw your funds there, even as a bank customer, they are very sorry and do not care.
There were suggestions and suggestions for improving the service. I wrote to the bank's website, their customer feedback is working perfectly.I didn't even expect to get such a quick response.
Caution! The Stone Age!
There is an hour break in the working mode!
I came 5 minutes before lunch) and they- we won't make it, we have lunch) come later))))
Great, I'll never come!
See original · Русский
3
1
Show business's response
Анна Павловская
Level 6 Local Expert
September 27, 2024
I filled out an online application for a loan for young people, and it was approved almost immediately. The rate for young people is reduced, the money comes to the card and you can use it. Thanks to the bank for such conditions!
I was at the department on the weekend. They work promptly.
See original · Русский
1
Show business's response
Карина Назарова
Level 7 Local Expert
July 22, 2024
I chose a loan "Just online" because of the convenience of registration. You don't have to go to the office. The application is submitted online, the money arrives quickly. The terms of the loan are clear and transparent.
The compartment is not bad enough, there is a good repair inside, but slow maintenance.
See original · Русский
2
1
Show business's response
С
Сергей Иванов
Level 10 Local Expert
January 5, 2024
A terrible separation. I touched upon applying for a loan, I regretted it ten times. There is only one specialist, and she is not very (Very) competent. I mixed up the docks when applying to the credit department. With the closure of the account cards, there is more than an hour of lost time.