Sber Bank
138 reviews
January 23
I switched to the Savings Card quite recently and have already managed to evaluate all the advantages. I was especially pleased with the "Thank You" loyalty program. I accumulate points quickly, and they can be spent on various pleasant little things. The application interface is intuitive. I easily track my expenses and change categories to earn points. Sberbank definitely deserves credit for such high-quality service.
See original · Русский
1
April 18
I am incredibly satisfied with the level of service. There is always an opportunity to get help and advice on any issues. Employees are actively interested in whether I need help, and this creates a sense of caring and support.
See original · Русский
1
December 28, 2024
The service is satisfactory, the staff is polite, but there is one PROBLEM. He changed a significant amount of debts for me, at the best exchange rate in the city... But while we were checking the bills, counting and thinking whether it was worth taking the battered ones, I changed the exchange rate at the branch to an unfavorable one for me, losing about $ 17 out of the blue. Never set foot on them again
See original · Русский
February 17
Everything in the Sberbank branch is very modern. There is an electronic queue, convenient self-service terminals. There is even an online service appointment feature. All this saves a lot of time.
See original · Русский
2
February 27
Beautiful girls work))
I came for the first time, I was prompted, I was helped in everything, I am located right at the entrance to the subway.
In general, I advise you, the department is cool.
See original · Русский
1
January 11
I switched to a savings card and didn't regret it. Now I transfer money from my salary card through ERIP without commission and immediately start saving points. Thank you. It is very convenient that you can buy where you are used to, and at the same time return points.
See original · Русский
2
May 14
I needed a deposit consultation, so I contacted this bank, recommended by my friends. The specialist explained all the nuances very competently, including the term and interest rates, which helped me understand which deposit would be most profitable. I was glad to learn that account opening can be done online and the deposit can also be managed online. It's really convenient and fast, which is a big plus for busy people like me.
See original · Русский
April 10
Conveniently located office. Fast and courteous service. There are no large queues.
See original · Русский
February 1
Very bad. You wait in line for a long time, the specialist barely worked alone.After registration, he said it would take 15 minutes to be ready, and checking the documents turned into 2 hours, then it turned out that he had made a mistake when entering the passport data....In short, I don't recommend it.
See original · Русский
1
June 4
It is necessary to transfer funds to the Russian Federation for family reasons. However, since 06/02/2025, Sberbank has canceled transfers to the Russian Federation in Russian rubles. There are still transfers to BYN at the bank's exchange rate. But the exchange rate of the Russian ruble in the bank is higher, especially after business hours. You will have to abandon the bank's services.
See original · Русский
February 14, 2024
I would like to express my gratitude for the high-quality service that I received in this department. Specialist Grebneva Yana showed a high level of professionalism. She quickly and clearly explained all the details of the services I was interested in and provided useful recommendations.
See original · Русский
3
2
November 29, 2024
Maybe I'm wrong, but with a lot of traffic, there is only one cash register. This is somehow not quite right.
I think this bank has its own slow, non-repetitive style of work.
For two branches of this bank, I met only two employees at the cash desk who work quickly and professionally.
Evaluation of the same operation. And the time spent on its execution.
And the assessment applies only to cash transactions.
See original · Русский
1
March 6
Sberbank is always about reliability. All transactions are processed quickly, and the offices are always clean and cozy. It is very convenient to use a mobile application to control your finances.
See original · Русский
2
October 22, 2024
Nikita is kind of stupid! Pay attention to him! He does not immediately provide the necessary information, and then says strangely, I should have informed him, he said he would call during the day , but in the end no one called . I came to the department myself. I was on Thursday 17.10.2024 , but I came in on Tuesday because it didn't work on Friday and Monday🤷🏽♂️
See original · Русский
3
1
October 29, 2024
We were on a safe calculation. Low bow to the head of the bank! Responsive staff, attentive, professional staff!!! I recommend 1000000%
See original · Русский
2
March 2
Very
It is pleasant to communicate with the staff , culture and professionalism
. Thank you.
See original · Русский
1
December 6, 2023
For me, the bank branch is quite convenient, plus all the staff are professional and friendly (there were different situations, the staff did an excellent job), and also answered all questions in detail, even if I applied just like that, without a coupon.
See original · Русский
1
May 24
The service is not bad, but they cheated with the cost of paying for the card. They talked about 2.80, but in fact it turned out to be 3.99. And so, in general, it's fine
See original · Русский
April 8, 2024
One of the few banks that accepted the (allegedly laundered banknote). The exchange rate was lower than in other banks, but nevertheless, I just accepted it.
(Note: Priorbank, for example, did not accept. For those banknotes that he accepted, he issued Belarusian rubles, and EACH Belarusian banknote was painted with a ballpoint pen. I had to pay back in kind - tell them to replace it)
See original · Русский
1
2
January 4
A good bank, a residential area of the city. There are almost never queues, even on weekdays.
See original · Русский
January 24
Before buying a new car, I decided to evaluate my financial capabilities. The Credit Potential service helped me quickly and accurately find out which loan I can take out. It turned out to be a very useful feature. By the way, the result is valid for 30 days.
See original · Русский
1
1
March 25
A wonderful office for clients with the best courses.
See original · Русский
February 26
I chose to keep the deposit with a fixed rate, as I plan to keep the money for a long time. The registration process was fast, and the contribution itself was transparent without any pitfalls. The Belarusian rates are quite satisfactory
See original · Русский
1
February 21, 2024
quick registration of a salary card, but they did not say that with a po below 500p or transactions in the store with a card made less than 200p, a 4p commission per month will be charged from the card, although this is a very important aspect
See original · Русский
3
May 22
I use the services of this bank all the time. I have never been dissatisfied. Every time it's time to contact them, they talk to you like you're a friend, not a client.
See original · Русский
December 21, 2024
Convenient, fast, and competent.
See original · Русский
1
1
January 12, 2024
I like the bank, it offers an excellent loyalty program for its customers. Every month there are new moneyback offers when using your Savings Card.
See original · Русский
1
May 4, 2024
The attitude towards customers is very good, everything will be explained clearly and advised without pressure. 👍
See original · Русский
1
August 23, 2024
Recently, my wife and I decided to buy a car and chose a car loan from Sberbank, filled out an application on the website, all documents were processed quickly. A few days later, I was driving my new car and was satisfied with the acceptable interest rates and credit conditions.
See original · Русский
1
July 17, 2024
After visiting the bank, only pleasant impressions remained. At the entrance, you are greeted with a friendly welcome and a sweet smile. Detailed answers were provided to all the questions of interest. Attentive and competent staff!
See original · Русский
2
March 1, 2023
Cultured, courteous staff
we Russians came to Minsk and a lot of things are not clear. Lena unfortunately
I don't remember the family, everything is clear
I explained it. They took the ticket and invited me within
five minutes .Work schedule
Very convenient.
See original · Русский
1
1
November 12, 2024
They helped me tell you everything ! Excellent staff
See original · Русский
December 6, 2023
A wonderful bank. Both the efficiency of the service and the high level of professionalism of the staff.
See original · Русский
3
November 16, 2023
I am very grateful to the employees of this bank. They treated me, an ordinary client, as carefully as possible. They helped me solve all my questions quickly and without losses. Thank you ❤️
See original · Русский
3
March 30, 2023
A good bank, with excellent employees. I came to discuss the work of the card, the employee told me everything, explained and was very polite. All banks would have similar service.
See original · Русский
May 31, 2024
EXCELLENT SERVICE..♥️♥️AND VERY DELICIOUS COFFEE💯💯
See original · Русский
1
August 21, 2022
On August 20, I came to close my bank account along with my card. The situation did not portend absolutely anything bad until after 30 minutes of my waiting, the queue stopped moving forward from the word at all. Those people who came from the street passed before me. I only realized this almost at the end of my time at the bank. By choosing the "Payments" option in the terminal, you went through the electronic queue faster than those who chose to close the account. The situation was heating up every 10 minutes. After the very closure of the bank, we decided to raise coupons with the letter "K" at the beginning, before that there were only "A" coupons. I suspect the bank of deliberately distancing all those in the queue who wanted to close the account. Unlike those who carry money to the bank in any way. I have been using Bakov's services for 5 years, and I have advised him to everyone. Now my opinion has radically changed from and to.
Another important nuance, gentlemen, to close the account, you need to come to the bank branch with a passport. But, after my turn came, they told me that you couldn't close the account at home through the app? And then I think they're taking me for a moron? Since before that I contacted the bank both by phone and through the application, and there I was told clearly that I needed a passport and needed to contact the bank to close the account.
After this circus ended, I called the hotline and wanted to register a complaint against the bank's employees. The work of the electronic queue service, as a result, I was told that they could not check this. But I'll give you a hint, dear ones, you have more than a dozen cameras for this, where you can appreciate the work of your service. And the attitude of employees towards your customers.
I have a feeling that I got into the year 2000, when no one knows anything and can do nothing, everyone backs off. Like you write, and we will give you a written answer.
The disgusting work of the staff at this address, I have never noticed this in other branches of the bank. You bring them money, they are so happy.. The score is generally 0.
See original
4
June 5, 2024
The slowest branch !!
At 10 a.m. an empty branch, it turned out to exchange money after 15 minutes …
See original · Русский
1
March 22, 2024
Polite staff, issued the card in 10 minutes, helped with setting up the application.
See original · Русский
1
March 31, 2023
I came in recently to withdraw money from an ATM. There was no queue, the department was clean and comfortable. The visit took no more than 5 minutes, I was satisfied.
See original · Русский
1
November 25, 2024
Not very. Lunch at lunch is their signature feature )
See original · Русский
1
February 26, 2024
Convenient location. 0 Excellent service.
See original · Русский
January 11, 2024
Fast service, they will prompt and tell you everything
See original · Русский
1
June 24, 2022
A convenient electronic queue, competent bank employees who will always help and tell you what to do in your situation. Convenient work schedule. I took off one star for the lack of parking for cars. Although, this is probably not the fault of the department itself.
See original
1
December 21, 2022
A small queue did not spoil the impression of the visit. The employees are well done, everything is clear and clearly explained, thank you!
See original
1
3
October 13, 2024
Polite staff. There are no queues.
See original · Русский
April 10, 2024
Russian Russian Savings Account is like a savings account, but you can't put Russian rubles on a Russian Savings account card.
See original · Русский
August 3, 2023
The service is normal, the staff is competent and friendly, the waiting time is prolonged
See original · Русский
June 21, 2024
Always high-quality service!
See original · Русский
1
June 17, 2022
Everything is beautiful, polite, but they did not give a loan for a ridiculous price up to 2000 . I decided to use it for the first time, but they refused me. I don't know the reason. I've been working for years. Strange. Probably the bank has become impoverished, which cannot give such crumbs .
See original