I recently became the owner of the Save deposit. Interest drops regularly, which is very encouraging. The main thing is that if necessary, I can deposit more money at any time. And all this is conveniently controlled through the app. I chose a deposit in Belarusian rubles, and it's very profitable, and it's just nice to feel that the money is growing.
If you want to waste your nerves and be left without money for half a week or even more, irresponsible attitude, rudeness and lack of clear answers to questions — you are here. 05/07/25 I asked the girl at the cash desk to top up the card in the amount of 4.1k, as a result, there is no money after an hour, she says, it's evening after business hours, wait in the morning. There is no money in the morning at 8.05. Then there were excuses that it was a holiday, but this is nonsense. Why do all banks receive card-to-card transfers, deposits, and cash deposits through ATMs and branches right away? Everywhere. But not in the savings bank. I'll NEVER come here again. Well, there are few employees in the department, you will wait in line for 30-40 minutes ;)
The service is disgusting, the attitude towards customers is mediocre, the staff sometimes does not know what to do in certain situations. Waiting time and efficiency — it simply does not exist)))
a terrible person works in a bank, I went to put money in at 9:30 a.m., it was unclear that it was closed because the entrance was open, especially since I needed an ATM, I put my things on the couch next to it, it was a bag and an important piece of paper rolled into a tube, as a result, the grandmother flies in, throws my bag and crumples when asked what you are doing, she says that this is her place and that they are still closed,I say that I entered by mistake, because there is no barrier,in response she is just rude, I think such people should not be in the service sector,I understand that my mistake is that I did not look at the opening hours,Many shops were already open , so I decided that it was open too .
The department is always clean, and the specialists are competent and attentive, some even with a good sense of humor). I always get answers to all my questions. Thank you for the good service!
The most terrible bank that can be.
To close an account, you need to contact the bank itself and not at any, but at specific addresses. When I called the bank and clarified this issue, they did not dare to tell me this, I found out only when contacting a branch where they cannot close accounts.
And in addition to this, if you block the card, but do not close the account, then the commission is charged anyway.
I hope to find time again as soon as possible to come and close this "wonderful" account in such a "wonderful" bank.
p.s. at least this time to get into the "right" department.
The service at this bank has left me with the best impressions. It was prompt, convenient, and enjoyable. The bank's staff answered all my questions and provided advice on various products that might be of interest to me.
I signed up for a service through the bank's website to make a deposit Save. The manager called exactly on time, not only told in detail and intelligibly about all the conditions of the deposit, but also showed how to use the mobile application to control your savings. A very convenient feature! I was satisfied with the service
I opened a savings card for myself because of the favorable conditions. And then I found out that you can make transfers by phone number without commission, so I signed up for a Savings Loan subscription because it's very convenient and fast. The staff is friendly. So I don't regret that now I have a card in such a good bank)
Many thanks to the specialists, since I was with a small child, they helped me with the prompt drafting of the contract, and quickly arranged everything. Thanks!
The "Thank You" program has become a real godsend for me. Yes, I think it's not just for me, it's a cool topic in general. I have already saved up points for movie tickets with a girl) Another credit for the ability to choose the right categories. by the way, the system itself gives advice and offers % by category.
There are few banks in the city, but this is also not a bank, it's always useless to go to 10 square meters, it's not convenient, but the girls' specialists are good and adequate, I sympathize with their work... How can you make 3-4 dots for the whole Minsk nonsense...
You can't find a worse branch, you want to spend half your life in line here. There are 3 specialists aged 18-20, and a queue of 18 people. ... Wait for you to be called. 2 people were served and one and the other went to smoke. I'll give up the savings account. A mess, not an organization
Over the past 3 weeks, the quality of service has dropped dramatically. At work, you need to transfer the proceeds to the Savings Bank.
The office's opening hours are from 10 a.m., and the cash register is closed at 10:56 a.m.
Last week, they waited 35-45 minutes in line at the checkout.
If someone needs the services of a bank, I recommend that you pay attention to this branch. Employees are very trustworthy, they advise how best to act in various situations.
Most of all, I don't like paying for air in the form of commissions. Therefore, as soon as I found out that I could transfer my salary through ERIP to a savings card, I immediately issued it. as long as I have it electronically, everything is free. I connected Thanks to her and now the points are dripping and accumulating a little. Everything works with a bang, no tricks.
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Мила Жукова
Level 9 Local Expert
March 20
Sberbank is always pleased with the high quality of service. After receiving a savings card, I experienced all the advantages, including convenient control of my finances through a mobile application. This bank is always on top in terms of customer service
A very good department. Beautiful design and a new ATM. It corresponds to the new design code of the BEAC. My question was resolved quickly. There is 1 service table and a cash register. There was no queue on Friday evening! Don't look at the old reviews, the branch has just opened!
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Ирина Храпук
Level 7 Local Expert
April 14
I recently made an online appointment at the Savings Bank. It's really convenient! The manager met me at the appointed time, which saved a lot of effort and time. This approach to clients is commendable.
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данила октинский
Level 6 Local Expert
April 26
With the help of a Savings Prime Transfers subscription, I send money to my family in Savings Bank of Russia without any commission. This not only saves me money, but also time, as the money transfer process has become as simple and fast as possible.
Sberbank, like Russia, and they asked for $25 for the transfer to the Russian Sberbank. Plus a percentage. They charge money to the Savings Bank card, but it turned out that they took 5 rubles on the world map for a friend.
A modern office, competent specialists, but they are clearly not enough, there was one specialist for consultation, one client and I, the waiting in line was 52 minutes to solve a five-minute question, so if you need to quickly, then not here
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И
Игорь Иванов
Level 4 Local Expert
April 16
Terrible approach to clients, rude employees, rude communication.
There is only one cash register, which often does not serve legal entities due to software failures.
Closes for lunch breaks!
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Олег Середа
Level 7 Local Expert
February 14
I've enabled Cyberprime Transfers and I don't care about fees. I transfer money to Russia simply by entering my phone number. Now I don't stand in queues at the bank, I do everything from my smartphone or computer.
08/14/2024 I came to withdraw money from an ATM. The banker is not working, withdraw through the cashier - there are several people in line, the cashier closed the cashier! and she left for 15 minutes.
A useless place.
There are 2 girls sitting who are scared when they are approached and asked for something related to the bank's products.
There is zero practical benefit.