I really like how Sberbank works. I signed up for online service and arrived on time. Everything went quickly and conveniently, and polite specialists helped me choose a deposit with a good rate. Now I control everything through my personal account, which greatly simplifies my life.
I contacted the Savings Bank with a question about choosing a deposit. The manager spoke in great detail about all the programs offered and helped me choose the best option, taking into account my financial goals. I was very pleased with the professionalism and attentiveness of the employee.
Dear Individual Entrepreneurs, CHTUP, LLC and all organizations that are offered to become partners for further loan processing and installment payments- think 1000 times about whether it is worth wasting your precious time, losing your profits, the trust of your customers and most importantly negligent attitude towards us (managers, directors, founders)!
At the conclusion of the contract, only % is stipulated, they are silent about VAT +! Installments are cut- grace period is up to 3 months!!! But most importantly, at any time, without notifying our managers, you are retroactively brought into an organization with a high risk of insolvency, you are disconnected because of their client, who was not faithfully checked by the bank's security service and who does not pay them. These are not banking professionals, but they are starting to dynamite you and make you guilty and insolvent, even though % you always paid them on time.
A satisfactory bank. Belarusian business is not used to such violence either. There are alternative banks:Alfa and Technobank, although they are also Russian, but their relations with managers, partners and the Belarusian consumer are only positive and friendly!
I am a shopaholic, and the Savings Card has become my faithful assistant. I transfer money from another card using an EPIP without commission and buy everything I want, and then I use points to return some of the money I spent. It's like an additional discount on every purchase.
I live in a constant lack of time. Thanks to the online service appointment, I can always plan my time. Thank you for such a valuable service.
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Александра Сачкова
Level 10 Local Expert
February 26
I really like that there is a branch of Sberbank nearby. You come in, and you are immediately greeted by polite specialists, everything is fast and convenient. I feel comfortable
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Вячеслав Стержанов
Level 22 Local Expert
March 14
I liked. Polite staff. They helped me a lot, explained everything and showed me. There were no queues, there is an electronic queue. The only thing that was required of me in my situation was to find a parking spot. Otherwise, everything is great.
The auto-purchase currency service is just a salvation for me. I set up the necessary parameters and forgot. I check – everything works as it should. I am very glad that there is such functionality.
Unfortunately, after 17 years of cooperation, I became disillusioned with this bank. Although there was a time when I kept their savings and had a salary account. I'm faced with a situation that I don't want anyone to get into. The contract at work ended and I was left without a job. Unfortunately, the combination of several other unforeseen circumstances led to financial problems. According to the concluded real estate loan agreement, I had the right to ask for a line for the next payment for one (!!!) month. No more than 3 times in 20 years of the credit line. I didn't think this moment would catch up with me, but it has come. I got a job at another job, but the period without it hit the family budget hard. As a result, I was refused all requests. Even just reschedule the payment date from the 20th to the 28th. The day of my advance payment at my new job. Even 8 days (!!!) the bank couldn't give it to me. The head of the lending department suggested that I "borrow money from family or friends." I have a perfect credit history. For all the time, there was not a single late payment on any loan, and there were quite a few of them. They just spat in my face. According to some internal rules, as they explained to me, they now refuse everyone. Although I did not enter into any additional agreement with the bank and my right to delay is spelled out in the contract that banks so like to boast about. Remember, friends, this bank does not care about you and your difficulties.
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Танюша С.
Level 12 Local Expert
February 26
We issued a savings card with a loyalty program, thank you, transfer from a salary card via ERIP without commission. Points drip quickly, you can immediately exchange or save for something larger. I like saving more.
The consultant did not call back on the promised day or even a week. They do not solve the issues and cannot give advice. If you come to the bank, it is not a fact that they will give you all the necessary information - they may say that the specialist is on vacation on this issue, come in a week and a half
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Юрий Тимохов
Level 8 Local Expert
January 29
I want to share with you the positive emotions from interacting with Sberbank. I use several products and have never questioned the quality of the services provided and the high level of service.
One of the best banks I use. All my wishes were solved promptly and expertly, which were very tricky. I definitely recommend it! I have something to compare it with.
I found out about the currency purchase service through the app. It is very convenient to buy dollars without leaving home. Thank you, Sber!
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Даша Кноровская
Level 7 Local Expert
April 18
I decided to open a deposit in Belarusian rubles and chose Save the deposit. The registration process took only a few minutes. Now I'm not afraid of fluctuations in exchange rates and the rate turned out to be profitable.
Polite staff, clean and tidy office, interesting interior, table for children. There are 2 ATMs on the street. There were not enough banknotes of various denominations in ATMs, but I understand that this is due to another service.
I have been using the services of this bank for a long time.
The department is well located, the working time is satisfactory in all respects.
After the renovation, it became much more comfortable, more space for customers.
The staff is attentive, they will always call, warn you that the deposit period is ending, invite you for an extension, tell you the most favorable conditions for the next one.
I took the opportunity to apply for a loan online. I filled in all the necessary data and received a response to my request within a few minutes. The money came almost immediately to the bank card.
I wanted to issue the famous Savings Card)) It turned out that you can even not go anywhere, they sent it by mail in a few days)) So far, I really like this service!
I have been using the services of this bank for a long time and I would like to say #thank you# to the employees of this bank for their help in solving any issues, especially # thank you # Poltoratskaya Galina as an employee and as a person she is just #smart # she is competent in all matters.Thanks to her for her hard work
The bank is very good, it is the only bank in Belarus that provided me with gratuitous (sponsorship) assistance. The bank has a cool application, pleasant service for customers with disabilities and pensioners. Conveniently located, close to the Mickiewicz bus stop. There is also a BPS-bank stop near it. What else should I add? I hope for fruitful further cooperation with this bank and wish myself and you that the money on your cards never runs out. Thanks for attention.
Well, finally, at least once, I decided to rejoice at the work of the bank, that you can replace the card online (the whole procedure was quick and convenient, the card was made within 4 days) but when I came to the department again, there is only one employee in the department, well, the cashier, the queue is not big, but the person there was a loan procedure, so it takes a lot of time. Therefore, we have to wait a long time. Why not put two or more employees to work.
A terrible bank! Today I was withdrawing my salary from an ATM, it appeared "Money has not been issued, contact the bank" after checking, the money was debited from the account, but not issued! After contacting the bank, they said that there was a malfunction in the ATM. They said that you need to wait 15 days for a refund (15 days Carl). Since I was withdrawing the entire salary, I was left without a livelihood for 15 days. All my appeals to the bank came down to the fact that they can't help me with anything! They have problems with ATMs, but I suffer. I left a long time ago, but I can't. It's a salary card! Yes, there were a lot of questions about the bank's software.
Employees work for a very long time, the queues are incredible (
When there were 2 employees working, there were 9 people in the queue. It was necessary to spend half a day ...
A large number of employees walk, but several people work.
The only place in Belarus where I was rude and generally talked rudely! A young man, an employee of the hall, began to be rude to questions about how to withdraw money from Russian cards or exchange currency, and did everything to make it unpleasant to communicate with him! Of course, I understand that he may have had a hard day or something, but I think that if you hold any position or do some Work, you should do it well. After all, it's your choice to work at this job. In general, I hope he's the only one there, unpleasant
What can be said about this bank.It's clean, cozy, you don't have time to enter, you already get attention from a consultant and they always ask how to help.Almost in the center of the city.However , there is nowhere to get stuck .nowhere, but it's quite enough.The Sberbank account itself.I like it.Many thanks to Sberbank for the warm attitude towards the client.
They sell paid services that are absolutely unnecessary, motivating that this is the only way, and not otherwise, without voicing free options
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Юрий Яковлев
Level 11 Local Expert
September 17, 2023
They throw away customers using their cards. The cards are paid, and they stop working from time to time. At the same time, the money for the unused period is not refunded. I use their virtual cards. They are free and it's not a pity to lose them.