I have never seen a lower quality of service in my entire life. The work process is so unorganized that it is difficult to find the right words. Any simple operation takes at least 30 minutes, regardless of the number of clients. Is the leadership even present in this organization? It's high time to do something! I have been going to this bank for several years, the situation has not changed at all. The waiting time is simply off the scale!!!!
In March, my wife and I decided to buy a cottage, we didn't have enough money. They remembered that the Savings Bank had already helped out earlier. We took the missing amount through a loan "Just online" in online banking. The conditions are good, already in May we were with the cottage. The registration was quite simple — I filled out an application, waited for the bank's response and the money was credited to the card. It is convenient that the loan can be withdrawn from the card and pay for the desired purchase.
I signed up for the online service, arrived at the appointed time, and everything went very quickly. I opened a deposit with a good rate and received competent advice. Now the entire deposit management process is available online, which is very convenient.