Maps says they open at 9 but in fact they open at 9:30 and yet you have to wait a lifetime for the bare minimum operation, unacceptable!!! I’ve been waiting for more than half an hour
I have been working at this bank for many years, and I am extremely grateful to Olga Evgenievna Dasa Gaitan, my personal manager. She helps me implement all my complex requests as quickly and efficiently as possible. I have great respect for her cordiality and affection for clients, and her amazing customer orientation. I am very grateful to Olga Evgenievna. All my contacts with other bank employees have always been effective. Many thanks to everyone for their hard work.
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Мила Пекина
Level 6 Local Expert
May 19
I have always been careful with choosing a bank, and I am glad that I turned here for advice on deposits. The specialist explained all the details delicately and in detail, taking into account my wishes and financial possibilities. I was pleasantly surprised that you can open a deposit online in a few simple steps and manage it even from your phone. It's really convenient, and the interest rates at this bank are very competitive.
The Savings Card is my favorite card. I get points for purchases, which I can spend later. It is very easy to transfer money from a salary card through ERIP and without any commission.
It is unclear why the problem has been created and is not being solved by loading Russian rubles into an ATM. The problem did not appear yesterday, when withdrawing money from the card at the bank's cash desk, the cashier always kindly informs that the cash is in.Russian rubles are loaded at an ATM at the station, in fact, out of five trips there, the ATM did not work once, the second time it was possible to withdraw 20 or 30k, 3 times there are no rubles, I don't even spend time going there anymore. One star for the fact that at least after standing in line at the branch, you can withdraw money.
I checked the credit potential in SBERBANK in order to be prepared in advance for any situation. It turned out that I could take out a loan on good terms. Now I sleep more peacefully, knowing that if necessary, there is an opportunity to take the necessary amount.
It is difficult for everyone, but there is simply a huge amount of sincerity in communication and goodwill here. Competent and attentive specialists. Professional solution of issues, tips and options. The choice is left to the client.
Terrible customer service at the bank branch in Vitebsk on Lenin Street!!!!! There was a queue waiting for 15 minutes at checkout 9, in which there was no one in the queue, not a single person, when they were called, I was also waiting at the checkout for the end of the conversation on the phone of cashier Alesya Bodrova with her girlfriend or mother (judging by the intonation and style of conversation). From this we can conclude that the client is not a priority for this bank!!!!!!
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Дима Савчиц
Level 8 Local Expert
January 28
I have been a customer of Sberbank for the second year. I use several products of the bank. Everything is fine. They respond very quickly to requests and always help to solve the problem. There are also very attractive bank deposit rates. I chose one of them for myself, thanks to the competent help of a bank specialist.
It was necessary to clarify the terms of the loan, but the department is often crowded. I signed up through the website, came and was immediately served. Everything went without stress, I even managed to solve a couple more questions on the map.
Thank you very much, due to the fault of the bank, a major deal fell through today, because I couldn't pay with a card, I just wrote a refusal, I couldn't withdraw cash from more than one ATM, the same thing, if you have any technical problems, warn customers, and I advise everyone who wants to be served in this bank to think so as not to get into such a situation, I in turn, I am filing a claim with the court. And yes, someone did not answer more than one support number, either the number is not available or I just throw it off. THE MOST RELIABLE BANK!!!!
The best Bank in Vitebsk. They will always help and prompt you. A new office is being prepared, like in February. There is parking, which is not available in Alfa-Bank. Cool specialists in working with legal entities. Super Bank
I connected the Thank You program and now points are awarded every day, which is very convenient. Previously, you had to wait a month with moneyback, but here the points appear immediately after purchases.
I took out a loan The first step when I needed money for a trip. The income did not have to be confirmed, and the money quickly came to the card. The rate is good, so I immediately booked tickets and a hotel. For young people – a super option)
Of the advantages, only a polite consultant. I came to the opening, took the 4th coupon, 8 jobs were opened, 5 of them. Surprisingly, only one took it. The rest just sit, talk, and tell jokes... As a result, I sat for 1.5 hours, even though I was the 4th, but by some miracle 25 people were accepted in front of me
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Валентин Шестов
Level 7 Local Expert
April 19
Transferring money through a savings account is a real godsend. I transfer money by phone number to a savings account in the Russian Federation. I don't have any commission-related fears because there aren't any. Money is credited to the account quickly and it is very convenient, especially in emergency situations.
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Нина Цеткина
Level 7 Local Expert
April 14
I had a great experience visiting this department, the staff work wonderfully, I am happy with everything
I have a savings card with the Thank You program, points are awarded instantly for all purchases. I transfer money from a salary card without commission through ERIP. It turned out to be incredibly convenient
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Коля Метлушко
Level 8 Local Expert
March 28
I am very satisfied with the service provided by this bank. My accounts and deposits are under control thanks to excellent online banking. Our specialists are always ready to answer any questions.
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Вика Павлович
Level 7 Local Expert
December 26, 2024
The interface of the Sberbank application is very intuitive, it was not difficult to figure out the loyalty program. Transfers between cards via ERIP are also very simple. Everything is done for the convenience of the client
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Андрей Пеньков
Level 7 Local Expert
February 10
I didn't know that it was so easy and free to check what amount I would be approved for and at what rate. I used the Credit Potential service, and it turned out that the required amount was approved, and I immediately applied online.
There are a lot of people, just like everywhere else. There is a toilet. Coffee machine. There is everything for comfort while waiting in line.
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Олег Тамошев
Level 8 Local Expert
March 25
I decided to make a deposit in Sberbank. The consultation was exhaustive, and the registration process was quick. Now I have full control over the online deposit and it's really cool.
Just fine, the bank's employees are responsive and friendly, just respect
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Марина Маквеева
Level 5 Local Expert
July 23, 2024
The savings card is convenient for daily purchases. The "Thank You" program allows you to accumulate points and use them for various goods and services. The online card processing process took only a few minutes
I switched to the online currency purchase service from Sberbank. The courses are excellent, it is convenient that you do not need to go to the department.
On Saturday, there is 1 employee for 5 windows in the 1st hall. I had to pay the state border crossing fee imposed on February 01. The employee of the Savings Bank does not have any banking details. He refuses to pay according to the details provided by me - it is forbidden :)) You need to give a six-digit state payment code, which is not available in the banking directory system. But the only employee got up from behind her window and went outside with me to point her finger in the direction where to go to the neighboring bank, where they know the details. The queue followed us in amazement with the corresponding texts in the back.
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Юлия Шайн
Level 12 Local Expert
October 10, 2024
The building inside has been well renovated. The structure has been expanded. There are no problems with queues. The workers there are prompt, with a clear train of thought.
Bank, good service, competent staff. The bank of opportunities, there is gold, silver, currency.
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Ярослав
Level 4 Local Expert
November 2, 2024
The service is terrible, the queue is long. I wanted to close the account, I stayed in the queue for 40 minutes. The problem is in the maintenance of the card, I went on an excursion to Russia, there were problems in calculating the card, they promised that the cards work on the territory of the Russian Federation, but alas, this is a complete deception.
I've been here 3 times, very long service, defended 30 minutes to buy currency.As a result, it did not work out, the cash registers that do not have full functionality in the hall, it was necessary to re-stand in the cash register that is located at the entrance itself. In general , it is better to bypass this institution .
Very polite and helpful staff. Any question is not a problem for them. But the course there is a little expensive. I like this bank.
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Егор Савицкий
Level 6 Local Expert
January 9, 2024
Not far from my house, the inside is clean and tidy. I don't know what else to write about the department itself, I had to go in only once, all their services are online. There were no queues when I came in
The branch of Sberbank of the Republic of Belarus is located in a very nice and picturesque provincial town with a consonant name - Gorodok!
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Никита Лядский
Level 6 Local Expert
September 24, 2024
I opened a deposit in the Savings Bank for a year in Belarusian rubles, as it is more profitable. The interest is good, registration via the Internet turned out to be simple, I manage the deposit through the application
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Руслан Н
Level 10 Local Expert
February 9, 2024
The interior of the bank after the renovation corresponds to the concept of the bank. Very friendly staff. After visiting the bank, positive emotions remain. There are coolers with water.
The hall administrator is never there. They're trying to get you to not need your services. Here we have a promotion… And they "forget" what to say. The bank card has expired. I had to order another one. They opened a new account, but they did not say that the old account should be closed. I thought once they took the card, it means that the account is automatically closed. But no. The following month, the abon was removed. card maintenance fee… the one that is no longer there.
They work quickly and accurately. The work schedule is not very convenient. Somehow I didn't get there, I had to come back again. Hurtful. But it's clean.
A wonderful bank , plus there are ATMs and a payment kiosk ( available when the bank itself is closed ) . The specialists are competent , a very good bank
This is a horror on the wings of the night, I sat for 1.5 hours, ran away to three specialists, from their first hall to the second, stood at the counter for half an hour, ran, shouted, as a result, they simply could not do a simple procedure, Youmoney verification, sewed up, said all sorts of nonsense, like a specialist will do it for the first time, in the second the audience was told that this was not a cash register, they drove, spent two hours in this bank, as a result, they told me to come on Monday....
With a small number of people, you have to wait quite a long time.The last time I visited, I needed a consultation.After standing for 10 minutes, I did not see the consultant at my workplace....
I went to the bank to get the funds. The cash service left only a pleasant impression. An experienced employee, it is immediately clear that he has been working for many years.