The only plus is delicious cocktails and beautiful glasses to go with them, unfortunately that's all.
The service is not very good. At first, the officials decide that the order does not need to be recorded, and then they confuse or do not bring the name at all (yes, probably there would not have been such confusion if everything had been organized and the employees had not served all three of them in a different room, one took the order, the other did not know who to take out, the third took away, etc.). All the time spent there, there was a rumble in the kitchen, at the bar and at the officials, too, everything was flying out of hand.
There have been complaints about food for a long time. The misso soup turned into just nori chips with boiling water.Caesar salad is now with hair and terrible serving, as well as buckwheat noodles. Rice in rolls literally sticks to your teeth, and salmon is impossible to chew. We also decided that if the ordered bottled beer opens from the scroll, then you do not need to pour it into a glass, they will actually bring you a glass and a bottle (but this is so, a note of self-service), of course without a bottle opener.
we usually eat here and like everything, the food is delicious, the staff is friendly; but this time something went wrong, we decided to order takeaway rolls, opened the container, and there the pieces looked like they were chopped by a combine harvester! What's wrong with the dry cleaner's hands? Do they exist at all?
I don't take off my stars just for delicious cocktails!!
They don't pay attention to the order, then they discount the responsibility on the buyer, allegedly "yes, you named this position" but then "well, when checking the goods, you didn't specify the name"))) they offer a discount on the next order when the buyer no longer received what he wanted) Sashimi, work on customer orientation, you already have a lot of bad reviews.
We waited for a table, and in vain. The steel was not immediately cleaned, the crumbs were not wiped, they asked to clean up....the order was delivered, but not the exact one. The waitress is on the move, but I repeated the order...we say you repeated the names... I'm not an employee of your cafe, I don't know the names by heart. This time we got upset. It used to be better!
We waited a long time for the order, we were told to wait 30-35 minutes, and in the end we waited an hour. We also asked to put wasabi in different containers, they put it in 1 container, when we said that we asked to put it in 2 containers, they said that we did not ask, then they gave us 2 more trays with wasabi and ginger
12.02.25
We bought a lunch set.
The rice is half-cooked, the lunch is ruined, and so is the mood. There is no way to bring back this unfinished dish. And the receipt is no longer there.
The receipt number is 113, if I'm not mistaken, 12:02-03.take action!!! I don't recommend it, this place.
Terrible service. They came and waited for 5 minutes, and no one came up to us. They came up on their own. We waited for 10 minutes when they came to take the order. We've been waiting for the set for a very long time. It's like we're being ignored. We came to sushi and Zhukov Street. I don't recommend it, it's terrible.
There were places, but we were kicked out (there were 6 people).
The staff is disrespectful to the visitors and did not even try to fix the problem. The tables were empty, but they weren't allowed to take chairs.
They really upset me and ruined my mood.
We sat at the bar for about 10 minutes, the girl turned away from us, talking to the staff, they paid attention to us only after we said that we would dial the hotline
When there is a desire to eat sushi in Lugansk, my choice is sushi, you can take my review as an advertisement, the chefs of all these delicious things are smart, the staff is 5+ transport accessibility is excellent, cozy atmosphere, Wi-Fi, clean and it will be nice to visit this place again
I tell you, the food is delicious, but I got a hair clove, that's the first thing, and secondly, the delivery is at 19:30, they've been taking orders for 3 hours!!!
and now they've stopped picking up the phone! Wow!
Hello. We ordered a set of rolls, pizza and French fries. We waited for 2 hours. Pizza has raw dough and cold, French fries are raw, cold and not salted. Rolls are still +-normal
The kitchen is very good, the order was accepted quickly, the waiting time was about 5 minutes , the staff is excellent, the place is very pleasant, I really liked it, the prices are affordable.
It's nice to come here.
We ordered delivery, they said within an hour, after two hours of waiting I called, they brought it in 5 minutes, everything is cold and tasteless, thank you for a ruined day
06/24/2024 we ordered sets. Disgusting quality, it was impossible to take a single piece normally, everything was stuck together, when trying to divide everything fell apart, it was not possible to eat., the holiday was ruined. Pizza and udons are decent! Delivery on time, everything was on time!
It was always great , but the last time the waiter did his job very badly , they waited a very long time and brought everything to everyone at different times .the kitchen is good.
The place is not very good and the staff is not responsible, I can't even normally listen to problems about my institution and provide a book of complaints and suggestions, I do not recommend it
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Джамал Сулейманов
Level 3 Local Expert
December 31, 2024
As for the staff...
I think some girls should dress more modestly... and more specifically, it concerns P....
But otherwise everything is fine..
I ordered it. Paid. In the order form, delivery is free. Then they call and say that the delivery is paid. No thanks for that. And so it has been several times. This has never happened before.
Hello!
I put 1 * purely due to the fact that managers write a response with pens on the Day, link to the menu or to the website. With such a server, there is no desire to order anything from them at all. Thank you for your attention and I do not advise you to go there...
The site says delivery in the city is free from 1000 rubles, ordered for 1000 rubles +, called back and said that delivery is free from 1500 rubles, and 1000 rubles + only in the city center.
18.01.24g. Sushimi, we waited for a total of 4 hours, the courier could not find the right address for another hour and a half, we waited almost on the street. In the end, the order was refused . Because it's already 9 o'clock
We won't order any more there, thank you.
The best sushi bar in Russia, the room is clean, the waiters are kind and responsive, the rolls are very tasty, the pizza is also excellent, I advise you all, come and see for yourself.
Long waiting time for the order. (even if it's one pizza in an empty room) noodles are brought not in a plate, but in a container, which is a minus for me
Everything is delicious!The atmosphere is great!The staff is super!The food is great!The interior is super!The drinks are great!The dishes are super!The staff is super!Everything is GREAT!I recommend it!
A good cafe, the prices are adequate, the chefs cook depending on the shift, sometimes it's good sometimes for 3, judging by the Caesar salad, sushi is always great here! The waiters are doing their job better every year, well done. There would be more such establishments.
Cool interior, constantly updated, it's nice to be inside. Unobtrusive music is often playing in the background, which of course is a plus. The kitchen is also ok, excellent value for money. Despite the fact that many people talk about frequent poisoning, but in 4 years I have never come across this
Cozy, tasty and democratic. A big plus is that the sushi bar constantly carries out various updates. But there is also a disadvantage: you have to wait a very long time for an additional order, even if it is juice or beer.