Even at the peak of migration, there are always tickets for comfortable buses, clean, fast, convenient. You can always leave at a convenient time. A pleasant, respectable woman has been working at the checkout for many years, friendly and very polite, ready to help everyone. Thank you all for the excellent service.
The experience at the bus station was positive. Cleanliness and order, friendly staff. Convenient waiting areas and prompt information service. Transport links and accessibility made my trip comfortable and carefree. I recommend it as a convenient place to travel by public transport.
A gorgeous train station. Very convenient location in the city. There is a car station, a railway station, a hotel and a supermarket on the same square.
There are a lot of cash registers to discuss. Always clean, nice waiting room
An ordinary bus station, but there is one "but" - this is a toilet, it is paid even for a passenger with a ticket, and besides it requires major repairs, well, the owners / tenants of the toilet work in the back, payment in cash or by transfer. This is a shame for the bus station of the capital.
Aunts sitting at the counter will answer as if they were sitting at the market, and you can't get the right answer! And then there will be another Jacque coysa in the stinking toilet! It was as if we were in an Indian village, not in a very dirty capital! You are ashamed to wait for someone from there!
Well, what can I write about him? Everything is there for customers. But there are fewer buses. Quarantine is to blame. When I see it, I feel so drawn to my homeland. East Kazakhstan region, my beloved land!!!!
An old Soviet bus station. The main thing is not to go from Astana by bus to Omsk via Odessa. 150+km of absolute off-road on the part of the Republic of Kazakhstan, a 17-hour trip in torture conditions. The speed is 25-35km/h. It is not clear why people and equipment should be risked so much? So why torment them in this direction when there is a very good road through Petropavlovsk to Isilkul?
we often use the services of this bus station.Everyone is happy.the ticket offices are served very politely and clearly.There is always fresh and delicious food in the dining room.We are satisfied
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Андрей
Level 9 Local Expert
December 12, 2024
There is a hotel for 2 places, sometimes I used it to spend the night the most quickly, cheaply and angrily, there is a shower, everything is clean thanks to the staff
The toilet stinks!!! When it was necessary to buy tickets in the morning, all the ticket offices were closed. Although the ticket office always worked in the morning.
Hello. I wanted to complain about the old railway station of Gastan. That the parking lot in front of it does not belong to the train station but is privately owned by someone. That entry is paid for the disabled. I talked to the parking operator who said that one hour of free arrival is allocated for the disabled. Although parking for the disabled is not regulated in Kazakhstan. I defended one hour and paid 100 tenge. The train was late. I stood for another hour, I think I'll wait and I'll pay for two 200tg as indicated in the price list 2h-200tg. It was not here that it was necessary to leave and re-enter so that the time would be reset if this is not done, you have to pay 1100tg since only 2 hours are allocated for parking and then you automatically have to plot 1100tg. It seems to me that this is not correct at all.
There is always a queue at the ticket offices
Only 2 cash desks are always open
I've never seen the rest of them working
Inside, there is not enough lighting and order on the shelves and in the shops
It's a terrible place!
It's like I've fallen into the worst Soviet times. Everything is so shabby, not for people. Is it really so difficult to just keep the buses and the territory clean?I will never go again.
There is a problem with parking in the area of Station 1 and Bus Station. There is practically no alternative to parking plans, only taxi drivers are free
The bus station is so-so, you can even say it is very out of date for the capital, it is very backward somehow, there are few places inside where you can sit and wait for the bus, the shop is also like that, no such assortment!
In general, there is no service at all in the capital's bus station! In Pavlodar, the bus station is better in my opinion)
The bus station needs repairs, please provide the city authorities with appropriate funding, it is gray, gloomy inside, the toilet is in a deplorable condition..
Visited this place on 08/10/2024
We were in Astana in August 2023, the bus station is terrible, there are few chairs in the waiting room and they are all made of iron, the toilet is something, there is no paper, everything is old, there are no toilets, there are holes instead, and this is the bus station of the Capital! Shame on you! Repairs have been needed for a long time, when boarding buses is announced, nothing is heard, the information desk works poorly, the cashiers themselves do the work of the information desk!
This institution will probably close soon. Passenger traffic is scarce. Flights have been reduced. There is no longer the life that was in full swing ten years ago.
The mess is always drunks sitting at bus stops, these so-called landers are shouting from all sides just horror and what about the guests of the capital?
The websites indicate that the bus station is open around the clock and has comfortable waiting rooms, arrived at night - the bus station is closed and a scoreboard lights above the closed doors that the bus station is open all day. It's good that there is a railway station nearby, where you could pass the time... but that's another story))
The capital, and the bus station, as in the villages, mud all around
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Ирина Аксенова
Level 13 Local Expert
August 8, 2024
The bus station is very dirty, the ticket offices are always closed. The work schedule is unclear, they write that it is until 20:00, but in fact it closes earlier. The site has been updated for a long time, there is no information about routes, if you ask then in the help desk, if it works. One of the advantages is the polite staff
The once legendary metropolitan bus station, it is a pity that over the years the former service has gone, no one knows anything, even the time of departure of buses
It sucks, dirt, drunken aunts are settling in, the building is closed for the night, because of the administrator, we almost missed the train at 6 a.m., while she went out to open the door for us, although she knew that the door was closed there! The bed stinks, old and washed, the shared toilet is smelly and old! In general, it was scary that there were cockroaches and bedbugs, so we didn't get enough sleep. We practically did not sleep, we disdained pillows, the price is 6000 for two people a night (does not correspond to reality at all), it would be better to stay asleep in the waiting room at the station 🤦🏼
Absolutely terrible building inside. Not informative. There is no choice of shops. The information desk lets passengers go for a long time. He does not answer the questions correctly.
I liked the loyalty of the bus station staff - they provided Internet access upon arrival in Nursultan from their phone and extensive consultation. You can also purchase a local transport card at certain ticket offices at the station
An old gazelle can arrive instead of a normal bus, at a distance of ~ 650km, and 50% is given when the ticket is returned
It's good that there is an InDrive with prices below the station. 👌🏻
Saparzhai cannot recover from the Covid-19 pandemic: many carriers have left for other fields of activity due to the work ban, those who remained in intercity transportation do not want to carry 2-3 passengers, since passengers also went to taxi drivers during the pandemic. There is absolutely no support from the state. The former staff of the bus station is not able to keep. Therefore, there are eternal complaints about the work of the information desk.
Terrible buses are leaving this bus station. The bus we were on had a seat attached to the middle exit. It shouldn't have been there, but it was inserted, apparently, to earn more money. The seats are broken. I had to drive for 21 hours in a chair that was lying down, since it was not in a sitting position. Just after leaving the bus station, we waited for 25 minutes while something was loaded onto the bus. The driver stood at almost every stop for 20-30 minutes.