The location is excellent, but the hotel service needs more work. The beds are broken, the rooms smell, it's too hot because of the underfloor heating.
Excellent staff and service, daily breakfast to choose from, it is also possible to come up and make yourself tea or coffee during the day. Many rooms were confused by problems with door handles and locks. Also, until we personally asked, we were not provided with towels, some rooms have glasses, some have one, some do not have any. In principle, a good hotel, we are generally satisfied with our choice.
The hotel is quite good for its money, the room is clean, even if it is small.The room had everything:A 3-piece towel,a bathrobe, and a hair dryer are very important for a girl. The price is also normal + there is a lot of breakfast to choose from
Therefore, I recommend this hotel
It was a terrible hotel, there was some kind of stench in the room, cockroaches and flies everywhere, everything was broken. I do not recommend this hotel, even to the enemy. It's a pity cockroaches didn't take the photo, it just wasn't possible to be there.
As always, everything is on the level. The very center of the city. The prices are more than acceptable. The breakfasts are excellent, the service is almost perfect. For such a sum, and even in Shymkent.... there is no such thing anymore!
Thanks Sapar standard🙇🏼♀️ saves time, money and uplifts the mood👌
The hotel is good, the prices are average. But right next to the highway, it's still very stuffy in summer, but the air conditioner saves. Breakfast is limited, but it will do. Just what you need after a hard day on a business trip.
Clear. Comfortably. Pleasant staff service. A good menu. What else do you need for a pleasant stay)).
See original · Русский
3
Lena Borkovets
Level 13 Local Expert
August 25, 2021
There is no kettle in the family room, the children could not get food at night, the air conditioner is buzzing. I liked the breakfast and the interior of the cafe. I had to move because of the kettle and the air conditioner.
I stay at the hotel for several nights almost every month. Excellent rooms, excellent service, delicious breakfast. I would like to express my gratitude to the employee at the reception!!