Quite a decent mid-range hotel, very cozy and quiet.
The advantages are the proximity to the center, all the sights, parks, the Arbat pedestrian zone are within walking distance.
Excellent breakfast buffet, very varied and hearty.
The disadvantage is the weak Internet in the room.
Great hotel! The staff is polite, everything is clean.The bed is comfortable.We took the economy seat because we were not sorry to pass .+ A bonus is a free breakfast and coffee with tea, which is generally convenient for those who are passing through.Well thought out👍
The ideal location, the rooms are spacious, absolutely without a smoky smell
Very quiet, comically
The staff works silently, very sociable
They will choose the accommodation option, as much as possible according to the client's request
26.08.24
Several numbers, called dozens of times, do not pick up and do not call back..
I am attaching a photo of the correspondence
I've never seen or heard of this anywhere I've traveled.. to my answer that there is a different price in the booking, she replied to me by voice that booking through the booking at this price, in fact there will be a different price.. that is, for 22tt, if I book and come to check in, this smart girl will also bill me, the question is not about the price, but about the attitude, it's clean for a sucker.. And she doesn't give a damn about the innkeeper and his reputation
It's not the first time I've stayed there. Great rooms. Cleanliness and order. The buffet breakfasts are very varied and delicious. It is also very conveniently located. Near the shopping center, cafes, shops. I really like the service.
I want to write a review, this time I was disappointed with the Sapar standard, first of all, the day costs 23,000, while I don't understand what I'm paying for,
-wi-fi does not work from year to year, I stay at this hotel and it never works, by the way, cellular communication in Shymkent works very poorly and is very expensive, they have not fixed this problem, which has been going on for I do not know how many years
- secondly, the breakfasts were the same and there is less and less variety, and everything is always baked cold and not the first freshness
Everything is smeared on plates in minimal quantities.
Thirdly, water is given grudgingly....
The question is, what are we paying for? For the fact that there is a large bed and it is located in the city center?
At the moment, I rent an apartment on Arbat for a nominal price, in which everything is perfect, everything works, the city center.
In general, we overpay the hotel for nothing!
Prices are rising, they save on everything..
I wish you prosperity... to correct the shortcomings that have already lasted for years…
I was in May, I can't say how it would be in the heat. I took the most budget room. Therefore, I will not write anything about repairs and so on. For very little money, I got the opportunity to wash in my shower, spend the night and have breakfast. It's probably tastier than I've ever eaten in expensive hotels. Thanks to the nice girl at the reception Asem, settled in at night, helped with advice and was very kind.
A wonderful hotel!!! Clean, cozy, polite staff! Delicious breakfasts. I liked everything, thank you very much!!!Good location-everything you needed was within walking distance.
Polite staff, cozy rooms, air conditioning works perfectly and does not make noise. Wonderful breakfasts, everything is delicious. Exit the room to a cozy courtyard where you can smoke. In general, the next time I'm in Shymkent, I'll stay here.
This is not the first time we have stayed at this hotel and I think it will not be the last. I liked everything, as always super. It is cozy as at home, friendly staff, convenient location, the room has everything you need, the breakfasts are delicious. Thank you... I wish you prosperity and grateful guests.
Wonderful hotel, friendly staff. The hotel is located in the city center, everything is close by, and to eat nearby, and to walk and drink coffee and a shopping center nearby.
The breakfasts here are excellent, the food selection is decent and varied, and there is a coffee machine. The rooms are spacious, bright design, good bed, good quality towels, large bathroom, hairdryer, safe. A decent contingent, a quiet environment. The only thing that was cleaned in the room for 5 days was only 1 time, perhaps because I did not put up a sign asking for cleaning. And one minus - they burned grass in the corridor...as the name of her adyraspan is correct, not everyone can stand her smell, and it stinks terribly for a long time.
The location is excellent, close to Mega, many places where you can eat.
Again, a difficult evaluation comment. To spend the night is perfect. But the conder was crackling in our room. You need to choose the minimum airflow and after 10 minutes it just purrs softly. We had a room with two rooms. There was a huge TV in the small room, but there was no remote control. There was a small TV in the big room, but with a remote control. A large room has a parallelepiped structure, and when a person comes out of the toilet (the base of the parallelepiped), it seems very small and it is very funny. Yes, he leaves the toilet and goes to wash his hands at the other base of the parallelepiped. There's a sink and a shower. In general, it's cool. The bed is nice and white. Oh, another joke. Baseboards made of carpet, as on the floor
Let's start with the staff are very polite and always try to help!!!
The hotel itself is already a little "tired"!!we had a room with a terrace a very interesting approach👍
The breakfasts are meager!
I booked a room but it didn't work out to check in, the staff couldn't explain clearly, said that it was the reserved room that was being renovated, etc. in general, I wanted to sell another room for a lot, but I changed my mind about staying at this hotel, I was disappointed
The rooms are not bad, the breakfasts are decent, you can choose porridge or scrambled eggs, the location is excellent, they give out slippers, a bathrobe, there is a towel and shower accessories, I advise everyone, the staff is responsive
The hotel is good, responsive and courteous staff, the hotel reservation is also pleasing , I make a reservation from St. Petersburg , they meet me early in the morning and late in the evening, I am very satisfied, they respond to all requests , the prices are reasonable, I stay a second time!!!
In the city center, you can eat in Kamshat and Mega nearby, the city center.
breakfast is also great, I think, and you can always drink hot tea and coffee during the day in the kitchen
In general, I advise you, the prices are reasonable
We stayed at this hotel for 3 days
The hotel itself is normal , clean (at least in our room )
The food was good , the cleaning was done
But , the administrator Alexander works here , the person does not fulfill his duties , does not know how to talk
The hotel left a bad impression because of him.
Excellent value for money, fresh renovation, delicious buffet breakfast
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1
Ideshon Solany
Level 8 Local Expert
December 12, 2023
Normal rooms. A good breakfast. High-quality service. Convenient location. Food deliverers don't always find the address. The documents were done quickly and efficiently.
Good hotel, convenient location.... Good rooms of any value, I was at work, everything was fine! I didn't like that the late check-out is considered to be before 18.00, I had to wait for the plane for 5 hours walking around the city
The condition of the hotel is terrible, there were cockroaches in the rooms
The handle in the bathroom was broken, the bed was cracked
Good staff
Separately, I would like to highlight the administrator Alexander...He does not know how to communicate and talk with clients! On the last day of our stay, he came to us drunk...
If you suddenly arrive in Shymkent, then avoid this "WONDERFUL hotel"
I liked the hotel, the room is spacious and clean. The breakfast is also excellent, there is a variety of dishes, dairy products, as well as Kazakh euros
The location is excellent, but the hotel service needs more work. The beds are broken, the rooms smell, it's too hot because of the underfloor heating.