Everything is fine , the sorting is wide enough , there is no clutter , the staff is polite enough , the location is good , and I don 't think I 've found any delays yet , well , that 's about it .
08/6.24 at 22 p.m. we bought 500 grams of roll in the meat department, after receiving the roll, it was found that the sticker with the price tag stood from 11 a.m. with a weight of almost 1 kg., and the amount accordingly also for 1 kg., when contacting the meat department, the goods were outweighed and the weight turned out to be 500 grams.
They wanted to sell half a kilo for the price of a kilogram.
THAT is, the seller has prepared stickers that do not match the actual weight of the purchased products, this is pure fraud designed for inattentive buyers.
Be careful and check how the goods are weighed
Unfortunately, there is not much to praise for, sometimes good discounts on promotions and walking distance, in general, the store is dull, there was often a delay, pizza is almost never ordered, because there is no cook, its products are generally not tasty, unless buns, on which there are a lot of flies in the summer and the staff does not bother.If there is an opportunity and a desire to go to another store, then it is better to do so.
Long service at the cash desks, as well as at regular and self-service cash desks, you periodically have to wait a long time for confirmation from the administrator / seller.
A good store. The small availability of working cash registers is a little disappointing. Only one ticket office was open on the weekend. Hopefully, this problem will be fixed.
The stores of the Santa retail chain always have products that are in special demand among Grodno residents: a large selection of bread and bakery products, high-quality pastries of their own production, a large selection of fruits and vegetables, a variety of dairy and meat products. A large selection of cereals, flour. Unfortunately, fish and seafood are not always affordable. The staff is friendly and attentive.
The worst chain store in the city: often there is a delay, the own kitchen is disgusting, the prices are just space. To make it clear, in March-April 2022, cabbage of the 2021 harvest was sold at 4.69 rubles per kilogram. Despite the fact that in neighboring stores the fresh one was already at 4.13 rubles.
I attach a photo of frozen vegetables: the garbage is crying for them, and they sell them to people
Disgusting store right now. It wasn't bad before. And now.... We have sold a spoiled product more than once. I came on vacation with friends, and here is a surprise in the form of a spoiled barbecue. Another time I wanted to choose a pair of hips, I began to show which ones, and the seller said that she would not choose, but would put everything in a row, because then she did not want to buy back what was left (small dead hips)))
rudeness on the part of cashiers
the range of cooking is weak
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El Z.
Level 7 Local Expert
December 16, 2024
They mislead the buyer about the value of the goods. The price is higher at the checkout. They refuse to sell at the stated cost, because they "forgot to change the price tag"
I love this store for its fresh and delicious products, and I have never seen such boorish service anywhere. I won't say that this is a common occurrence, BUT it was like bullying.
We approached the finished products and decided to buy sushi, just taking out freshly prepared ones.
The seller noticed us and left the department in the milk, creating a kind of work (shifting butter). She was told by a kitchen worker that she had people standing by, to which the answer was "I do not know the prices."
The kitchen worker called the girl who took care of the price tags, BUT this was not the end of this event, instead of serving me (there were 3 customers in the store at that moment), they began to glue dates on price tags, put price tags in plastic holders, place them on the goods and no one was even in a hurry. When asked to sell us sushi, the answer was given that not all sushi is priced. I said I needed sushi that already had a price tag on it. And only after that the MIRACLE happened.
I would like the management to take measures in the form of explanatory work (their main goal is to sell products and serve customers).
Customer orientation is just at 0.
05.10.2022 at about 15:00 (I think it will be very interesting for the management to look at this circus on cameras)
A good store. Within walking distance from the house. Delicious pastries. I recommend.
There are even rarer products like vegetable milk. A large selection of canned fish and, for example, Antarctic krill
I bought thighs a couple of times - all the times are ruined, everything! I have a problem with determining the rottenness of products, but my neighbors almost killed me.
Santa, who used to be famous for her fresh pastries in the morning, is now something strange.
Not that there is no fresh baking in the morning, God forbid if it appears by lunch.
Everything else is fine
A large store. The quality of the products is always excellent. And the ready-made kitchen, and fish, and vegetables, fruits, milk are all fresh and good.
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Виктория Т.
Level 4 Local Expert
April 22, 2024
I bought cutlets once (I was too lazy to sculpt myself), probably for the last time. It takes about 5 minutes to walk home, I immediately opened the package - it stinks of rotten and sticky🤢 well, it's often a problem with price tags😤
Of course, you can't find any super delicacies here, but there is enough for a daily diet and the expiration dates are monitored
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Диана А.
Level 5 Local Expert
July 13, 2023
An ordinary store and sellers are like everywhere else, but if you come for meat products or finished products in the late afternoon, it is spoiled by 50%. I'm already tired of throwing money away or returning the goods. The problem is most likely in the store's management.
A decent store. I like their baking and grilling. The price tag is not very pleasing, but there are discounts and promotions. The range of standards, the staff is on the level.
I come here often, the store is two steps from home, I buy ready-made food, I really like the grill and pastries, a great option when there is no opportunity to cook myself.
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Вера Николаева
Level 2 Local Expert
February 5, 2022
This store is not far from our house, it always works late, so we buy food from them. Sometimes we come after work. Comfortable. The products are always fresh, the quality has never been complained about.