San Remo
Directions
Aport Mall East Shopping Center
390 m
Customer traffic and business hours
10:00Closed
Mon
Tue
Wed
Thu
Fri
Sat
Sun
149 reviews
April 20
We visited this wonderful place for the first time, and it really made an impression on us! A great atmosphere for a family holiday where you can relax and enjoy time together. The food here is simply delicious, although some dishes, unfortunately, are a little overpriced.
The pools are simply gorgeous — the perfect place to refresh yourself and have fun. And the spa area has exceeded all our expectations! Saunas were especially memorable — their comfort and relaxing atmosphere helped us forget about the daily hustle and bustle.
I would like to express my special gratitude to Alexander, a true professional in his field! Communication with him was pleasant and sincere. ☺️
The only thing that slightly overshadowed our rest was the condition of the hammam — it was not completely clean. It was also not convenient to pay for purchases, as they do not accept cash, but I hope that this opportunity will appear soon. But overall our stay was just great, and we will definitely come back again!
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1
October 23, 2024
Of the pros: everything is new, few people, the children's area is not bad, convenient entrance from the street (no need to wander around the shopping center).
Of the cons: baths only in the spa area, for a fee. The food and cocktails are disgusting, the bartender needs to be looked for and he doesn't know the menu well. The tiles in the pools are already falling off. An inconvenient system of keys and payment, you need to pay separately with Caspi, or put money on the key in advance. It is already so outdated, it is more convenient to issue one key and it is scanned for payment, and at the entrance to pay for everything you spent, than to carry your phone / card with you to the pool. The color of the doors in the locker rooms does not match the color of the key, as they said at the entrance. Why do men's and women's locker rooms separately is unclear if there are cameras everywhere and you need to change in the booths. A water park for children, and how can mom and son or dad and daughter go in if the children themselves can't change clothes yet and may get lost? Also, the door was open outside and it was very cold near the pool. The depth of the pool is incorrectly calculated for an adult slide, I hit my foot hard on the bottom. And the water park itself is small, relative to Hawaii, there is little entertainment for adults. In fact, there are 2 swimming pools, 3 slides and a spa area. For a family of 4 people, including a baby, we spent 50t tenge, which is unreasonably expensive for such a service. We definitely won't come a second time, Hawaii liked it more.
See original · Русский
1
November 12, 2024
What I liked: a fresh water park, relatively few people, quite a lot of space, no queues for slides, a spa area.
What I really liked: an outdoor heated pool, artificial waves, a Russian steam room.
What needs to be worked on: slow food court service.
Statements from the category that there are still a lot of people there are not accepted from those who have not been to Peterland on winter holidays, where after standing only for a couple of hours at the entrance, and then for 20 minutes at each attraction, you realize that there are a LOT of PEOPLE.
See original · Русский
1