Sana Sanatorium
123 reviews
May 15
We had a rest with a friend in Sanaa sanatorium 2. From May 5th to May 15th, 2025. The rest was a success even though the weather was rainy. The food is varied, everything is prepared at home. The staff is polite and attentive. The receptionist radiates kindness even in bad weather, when meeting her, with a friendly look and a smile on her face, everything is forgotten. Thanks to the girls and boys and who cooks the food. The maids can handle the job at 5+. The rooms are tidy and clean. Of course, repairs are underway. But it didn't bother us. But I would like to mention Eric, the representative of the Pegasus Tourist company. When he talks to tourists about the return, he does not convey any information in full. I just had to deal with it. When there is a conversation about a refund, he becomes aggressive and avoids answering. I had high blood pressure and he said I needed a doctor's certificate, I said I would go to the doctor now, but then he told me a certificate from his insurance company. In general, the deception is complete. Never be fooled, no matter what he says, do not rush to pay immediately, under any circumstances you will not get the money back in full, in the best cases 50%. Agents are on every corner and you can buy a tour even cheaper. And for some, you can take minibuses for 50 rubles. And we recommend going to a sanatorium. A quiet, peaceful place. One thing happened.
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6
1
January 24
We had a rest with friends in September 2023, we were lucky, they gave us a room after renovation, clean, spacious, everything is new, beds, linen. The food was delicious, and sometimes our wishes regarding some dishes were fulfilled. Thanks to the chefs! The hotel staff is attentive, they respond to all requests and wishes! Thanks to Olesya, a friendly, helpful employee. The hotel is being renovated and renovated. The territory is large, green, 10 minutes from the sea. The sea is a fairy tale!!! Thank you Abkhazia! Prosperity, all the best!!!
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4
2
May 16
It looks very shabby , but the rooms are renovated , the staff is excellent , the food is excellent, there is always shampoo, gel, soap in the room, the only disadvantage when checking in was two hundred rubles per person, I was surprised why they said for registration , but that year we went to another hotel, also for seven days, according to Upon arrival , I arrived and read that they charge only 14 days for registration , please comment on what they charged me and my child 200 rubles each .
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1
2
May 19
Everything is great, the nature, the hotel is old, but repairs are being carried out, everything will be even better in a couple of years, if we return, we will not recognize this sanatorium In General.
The room is beautiful, there is a shower and a toilet, there is nothing else that is required by the minute, the kitchen and the menu are varied, there is always something to choose to eat, you will not leave hungry.
Thank you to all the cooks and staff for your hospitality.
I'll come again as a non-guest.
I live to thrive and receive guests in full mode.
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May 26
Hello, we had a rest in May 2025 in this sanatorium, the rooms are well made, the variety of food, well, there are disadvantages, 1. Get ready that at every meal, hungry grandmothers will knock you down near the buffet, jostle, smash dishes, 2. Disgusting staff service in terms of reception and room cleaning we were there for 10 days, during all these days we had towels and bed linen changed once, they couldn't give us a blanket, the reception explained that there was a shortage of blankets, there were still receipts under the beds from that year, and there was a ton of dust under the beds!! And so the rest was a success.
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June 1
Currently, everything is bad here, except for the food, thanks a lot to the chefs for the delicious food. What's wrong: 1. The set of towels includes a foot towel and a face towel, there is no third towel, I have not seen this anywhere, in addition, these two small towels are changed only on the fourth day of stay. 2. There are no chairs in the room, from the word at all, there is a small plastic stool, there is not a single hook in the bathroom where to hang towels, clothes, it is unclear whether the maids are cleaning, it is said loudly, the floor is wiped with dirty water and a dirty cloth or not at all, thank you if the garbage is removed, the reception is located, in the dark, far corner of the corridor, anyone can enter the building. I'm not talking about the terrible condition of the building, it's possible that it will be put in order over time, but the service wants the best, I repeat, except for the dining room, everything is fine there. In general, I do not recommend this sanatorium, at least at the present time.
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January 23
The sanatorium, built in the Soviet years. Repairs are currently underway. The rooms are not bad, everything you need is there. Buffet meals. Diverse. The sea is a 20-minute walk away. For a modest and unassuming vacation.
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3
1
May 12
I would like to write a review about this sanatorium.
I read a lot before booking. Everything is different, of course. A lot of negative ones.
What I want to say. I liked it here. I chose a budget vacation with a child. The food is varied and delicious. The room is clean. We had a standard. It turned out to be huge for two people with a child.
There were a couple of moments when the lights were turned off, for example, but in general it did not prevent you from relaxing. Someone wrote that the sea is far away. I'll say this, with the 6th child, it's 10 minutes to the sea. Yes, through the railway, on which trains run once every 3 days. It's really safe there. The staff is polite. I don't know about the others, but everything is fine with us, they helped us navigate everything.
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1
May 4
We have a rest in the sanatorium from April 29 to May 9, well, everything is in order! Check-in, we arrived in Adler at 10 p.m., respectively, we were brought to Sanaa at night, we were given keys, the 3rd floor, the room is clean, with a balcony, there is everything: TV, refrigerator, hairdryer, bedside tables, air conditioning,. But, there's one bed and one duvet cover, there are two of us, there's one guard at the reception, he doesn't know anything, he doesn't speak Russian well, they got through at night! Before the administration, they offered to spend the night somehow, and we'll figure it out in the morning! In the morning, everything was decided with the bed and blankets, there is no kettle, we went to buy in the supermarket, the dining room is a separate conversation, Repairs are in full swing, complete unsanitary conditions, there is gypsum cardboard and lime and workers are doing something, the tables are rearranged every day in different ways, the tables are old without tablecloths, they wash poorly, they came one day and the cats went through the tables and left traces of putty, the kittens are fed by the staff, there are a lot of them. Intestinal disorder happened on the 5th day, it's something, it's good that the pharmacy is nearby, But the nature is super, the sea is clean, it's not far to the sea, 10-15 minutes slowly. You can use the public transport stop nearby, the sanatorium is old, under repair, the elevator works once and every other time, there are no windows in the lobby, complete ruin
Anyone who wants a cheaper vacation is the case!!! We will not come to this sanatorium anymore! And yet, cooking is a dining room, not a restaurant, a buffet, the food is good!
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1
2
May 23
The rooms are standard 3 *. The service is very decent, not intrusive. I would like to thank Ariana, Gosha and Liana separately. Kind, helpful and very nice guys.
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October 27, 2024
We rested in the sanatorium from September 29 to October 13, 2024. Great vacation. I really liked it. The sanatorium is old, Gagarin rested here, the furniture of Soviet times has been preserved. The rooms are only renovated, there is everything you need, new. Luxury beds and mattresses, bed linen. The room has a refrigerator, TV, air conditioning, hair dryer. The sanatorium is in a state of repair, the territory is being equipped, but this did not prevent us from resting. It takes about 10 minutes to walk to the sea, it doesn't bother at all, the road to the sea is very picturesque. In general, the location of the sanatorium is very good, near a shopping center, a market within walking distance, many small shops, a pharmacy. The staff is very sincere and helpful, always ready to help. There are medical treatments at reasonable prices. I liked the food very much, everything is delicious and varied at home, everything is always fresh and hot. We would like to express special thanks to the administrator Marina, a wonderful, sincere, passionate person, many thanks to her and a low bow. I will be happy to come back here again. I recommend it!!!
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4
May 12
In the process of restoration, the staff is on the level, the room is well renovated, there is a hairdryer, refrigerator, iron on each floor. The buffet is just a bomb, I've never seen anything like it. I really want a speedy recovery. I highly recommend it.
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July 14, 2024
I liked the sanatorium for its silence and comfort. I was on vacation with my grandson. You can't think of a better holiday! Everything is brand new in the room, the room is spacious, a large loggia. The room has a TV, air conditioning, refrigerator, table, several comfortable bedside tables, large comfortable beds with excellent mattresses, stools, a huge wardrobe. The bathroom is very comfortable. The service deserves special praise. We stayed for a week. Every day the room is cleaned, consumables are updated. Towels were replaced during our stay. All the linen is snow-white and ironed. The quality of tap water is the highest: it tastes like spring water. They have never seen anyone drunk on the territory, but just tipsy. On vacation with children, this is very important. The sea is visible from the balcony. There are free sun beds and umbrellas on the beach. It takes 10 minutes to walk to the sea. There is a large shopping mall across the street. I was surprised and pleased that the managers and those.the staff was constantly interested in the quality of cleaning, the availability of equipment and appliances in the room, and the quality of food. The sanatorium employs masters of their craft, very sincere and friendly people. For example, Marina's manager always greets everyone in the dining room, always helps with any questions, lifts the mood with a smile and a special cheerful energy. In general, all the girls are very beautiful, smiling and caring. We will come more than once and advise everyone.
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6
August 26, 2024
A great place for people of age who are not demanding of "newfangled" comfort. Far from the noise of discos, you can take a walk in the mountains. The sea is 10-15 minutes away. The building is a masterpiece of Soviet architecture: excellent rooms with thick walls and large balconies. Spacious halls with preserved parquet floors, and generally a lot of light and space. It is a pity that it has not been fully restored yet. The territory is in a state of post-war devastation and repair. Excellent food, friendly staff. If you understand the recently begun recovery process, you can relax perfectly, calmly and not expensively.
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8
2
August 6, 2024
We rested from 27. 07. 24 to 5. 08. 24. The territory, of course, is unkempt only under repair. Well, it doesn't interfere with rest. The rooms are clean, comfortable, and spacious. The toilet is excellent, there is a hairdryer, but there is not enough mirror.The air conditioner is working. Great balcony with sea view. The food in the dining room is varied and the buffet is very tasty. The administrator Marina is a sincere and pleasant person, she will always meet and spend time with a smile. Watermelons , pears , apples , plums, nectarines are made from fruits. It takes about 10 minutes to walk to the sea, taking your time at a calm pace.
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5
2
August 9, 2024
The hotel is under renovation. The rooms are renovated, clean, air conditioning in each, refrigerator, kettle, balcony, TV. Buffet meals, varied, meat, fish, soups,porridges,salads, vegetables and fruits. Everything is there. You won't stay hungry. The sea is 10 minutes away. The beach is your own, sun beds, umbrellas are free. The sea is warm and clean. In a couple of years, there will be a queue to get here. Opposite the shopping center. You can buy everything. The hotel bought the Biblio-Globe. Don't read old reviews. Everything is different now.
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8
3
May 26
Very pleasant staff, excellent food, always a variety, corresponds to the price, but the transfer did not pick us up, we had to go outside with our suitcases through the stairs
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November 14, 2024
.Everything was very cool!!! Unforgettable impressions were received by the very hospitable staff! A warm welcome! A delicious homemade lunch was cleaned up all their plates). Everything is clean and beautiful!
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3
May 7
The old Soviet sanatorium.The rooms are well renovated, with parquet flooring everywhere.It's strange, but there's no curtain in the bathroom (it's a pity to hang it up)therefore, washing is a quest.And a change of linen in 6 (!) days.The food is very good (respect to the Hostess!)The elevator is alone and naughty.And so, quietly calm down.
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August 18, 2024
On the 3rd day of rest, rotovirus touched us.We went to the city hospital Kabardinskaya 9. We dug through and returned.Many people in the hotel are being treated themselves.
Sana does everything to ensure that tourists recover.He makes crackers for tourists in the dining room, distributes them for free.
The elevators are working properly.There is a nice girl at the reception.He copes with his tasks perfectly.You can ask for a dryer, a kettle, a mop to wash the floors yourself.Everyone gives.Either there is a hostess on the 5th floor, you can take everything from her.Thanks to the staff.The hotel is nice from the street, it is not new, but it is under renovation.The rooms are clean.
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5
August 31, 2024
I liked it very much, the rooms are huge, after renovation. A huge bed with a good mattress and pillows (you sleep like on a cloud). I have a problem with my back! The food, of course, is not Turkey, but it is very tasty and homemade👍 A huge number of all kinds of physio procedures at a very reasonable price! I don't like the USSR, next to the Amra hydrotherapy, where the same procedures, but more modern equipment and the price are multiplied by three Of the shortcomings: we were late for dinner when we arrived, we could have left at least a couple of sandwiches (flight and transfer took 8 hours). To restore and illuminate the territory is a little far from the sea, but this can no longer be fixed
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1
1
June 19, 2024
Friendly attentive staff, good cuisine, buffet, varied, homemade food, always attentive friendly receptionist Marina, nice, comfortable room
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3
August 12, 2024
We have been going there for several years now. The sanatorium itself is old, but not bad. On the 2nd floor there is the IVA Hotel, a wonderful, friendly and friendly manager. The prices are very attractive. The rooms are good, much better than in the Sanaa sanatorium itself. I highly recommend it!!!
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1
1
August 27, 2024
We got to this hotel by fortune (never try such a tour in your life!) from August 9th to 19th. I must say right away, I go every year only to our south and am not fastidious in my vacation. So....
The sea. About 2km, across the railway road and two highways. It's still normal to go there, back a little uphill, it's hard there are no words. Sun beds and umbrellas are free on the beach from the hotel Abkhazia (agreement). The shore is pebbly, there is nothing to do there without special rubber slippers. Ordinary slates won't help. Overweight people, people with disabilities and with sore legs, you can't even go in there in slippers, you can't get out, your feet are buried in knee-deep rocks by waves, you had to climb out with cancer.... The most terrible shore that I have ever seen in my life. If there is no storm, the water is clean and warm. But if it's stormy, everything floats, from steers to shit and dead birds. There is no shower, no toilet (there are about 20 meters from the beach, entrance is 30p). There are 2 changing rooms, which are watched from above by a local onanist. Annoying gypsies with moronic little girls day in and day out are also annoying.
Sanatorium. Pros - renovation in the rooms (air conditioning, TV, hair dryer, new beds, clean bed linen), always hot water, normal pressure, Wi-Fi catches well everywhere. Cons - cockroaches, the eternal stench of dichlophos, mosquitoes, broken windows in the corridors, open hatches in the territory, pits. It's not safe with young children. And there is no playground (declared everywhere on the sites)! Noise from the highway, from trains. A tall staircase from the street, you'll die before you get up. The elevator often does not work. They turn off the lights. In 10 days, neither bed linen nor towels were changed (I left a request more than once). I have been asking for clean towels for the last 5 days, but it was useless. As a result, on the last day she went to look for a cleaner and begged for clean towels.
The food is the same type. Soup only with cereals. You will never see cabbage soup or borscht there. Chicken is often smelly. The sauce is always sour. We didn't eat much there. The rotovirus is just from the dining room. Dishes are washed with their hands, not washed, often with leftovers of food and water, that's right fuuu!
There are mountains of garbage, shit, vomit on the streets, a lot of stray animals, complete unsanitary conditions! Everyone has rotavirus!
Non-compliance with traffic rules not only by local residents, but also by visitors. To cross the road on a pedestrian, you have to try very hard, just like that no one will miss you, they will also beep!
There is a shopping mall across the street. In the pharmacy there they sold an open medicine (I already saw it in the room), apparently formacevt himself treated his rotovirus ...
In general, I was here for the first and last time, savdep-devastation-unsanitary conditions! Photos and videos are not sent, there is nothing to watch there. Thanks to the administrator Marina from the dining room (thanks for the crackers). The most responsive and kind person from the entire sanatorium.
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13
2
July 23, 2024
We had a rest at the sanatorium in July 2024. Despite the fact that it is under renovation, this does not affect the quality of rest. The rooms are excellent, 10 minutes to the sea at a calm pace. Special thanks to the administrator Marina, who gives herself completely to the work. I haven't seen such delicious and varied food for a long time. Good luck with everything and prosperity, we will definitely come back again.. I sincerely thank you for a good rest.
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5
August 8, 2024
The sanatorium is old, worn out but working, with it sulfur baths for anyone also in disrepair, but for a session 250 rubles from neighbors with repairs 600 rubles in the sanatorium itself there is a Willow hotel where you can stay with a dog!! It is difficult to find a place with an animal in Abkhazia, keep in mind that it may be stated that it is possible but in the end they will not be allowed so I thank these guys for the reception and even a modest but cozy and clean environment, plus you can sign up for massage and any other rehabilitation doctors are attentive adult aunts
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2
September 6, 2024
The hotel is terrible, and I wouldn't call this place a hotel either. The rooms are renovated, but the bathtub is sedentary, which is very inconvenient, there is no curtain, there is a hair dryer, shower gels, shampoos, soap are all given out.
A shabby entrance, broken stairs, an abandoned, unkempt area. A very unpleasant receptionist. How do I get to the beach? Go through the railway and on, and that's it! What kind of railway?! Where is she anyway? I asked to clarify, in response, the same incomprehensible instruction. As a result, we found it ourselves, but the road is very unpleasant, and when you walk back in the dark there is no lighting, as a result I fell very hard, I still limp.
The elevators are probably from the eighties, and they work accordingly, very rarely, several times I even went where I wanted to go. And the dining room on the sixth floor for a minute! It is also unclear why.
Canteen: We ate there four times, I shouldn't have taken everything included. When the child had rotovirus (I had not encountered it before, and I was scared), they did not even give me a spoon in the room for medicine, they growled at me in the dining room, I was shocked. We rested from 08/23/24 to 30.08.24.
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5
2
August 31, 2024
The appearance and places of common residence (reception, halls, dining room, elevators, the area around) are the most terrible, you can make films about the post-apocalypse without decorations. Yes, the rooms are being renovated now and everything is clean and new there. But many rooms have a huge pitfall - the interior door to the next room! Yes, yes! The most ordinary thin interior door with gaps under it! The audibility is enormous, even to the point that a person unscrews the lid on a water bottle, and you hear it in the next room, not to mention conversations and other sounds. In a good way, these rooms are designed for large families, but when they close the door, they are rented out as standard.
There are no questions about nutrition at all! There is no super abundance, but everything is very tasty and varied.
Another strange feature is that they do not give out body towels! They are given out for hands and feet, but not for the body 🤷♀️
The balconies are large, they are just conducive to sitting there, watching the sunset, but there is nothing to sit on! There are no chairs, no table! Just like there is no clothes dryer! We bought a rope ourselves and stretched it on the balcony, since there is a large supermarket opposite. I don't know if they will ever put everything in order with their natural laziness and unhurriedness, but if they bring it to mind, it may turn out to be quite a decent place to relax.
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3
1
September 9, 2024
We rested in the Sanaa sanatorium from 30.08 to 07.09, lived in room 318 (two-room room). Before buying a tour, I carefully read the reviews of vacationers and understood what you need to be prepared for.
The first thing that was important to me personally was that the rooms were renovated, everything was clean, the mattresses and pillows were good.
The second is nutrition. Which also turned out to be quite decent, without frills, but quite enough.
The third is the price of this hotel.
Gentlemen, do not hope for three kopecks, relax like in a hotel
5 stars for ultra all inclusive. There were three of us adults, we turned a blind eye to the unkemptness of the territory, since we know Gagra well and had a great time outside the hotel. I would not advise families with children and young people to come here.
The hotel staff is attentive, they responded to all requests. Many thanks to the canteen administrator Marina and all the canteen staff. They are great fellows, they are trying very hard!!!
I want to thank the maid Kamila and the second girl (I don't know her name). We helped with everything we could. Soap, shampoo, gel, toilet paper were replenished every day, there was no electric kettle in the room, we were given it on the second day. Well done girls!
Thanks to the girl at the reception, Amina, our wishes were listened to and fulfilled by the number.
For information, I want to list what is in the room.
TV, air conditioning, refrigerator, electric kettle are provided on demand, towels, soap, gel, shampoo, hair dryer, toilet paper, 1.5 liter bottle of water without gas upon arrival.
We did not reach the sea at a brisk pace in 10 minutes, who writes 2 km, complete nonsense, apparently they do not understand what distance 2 km is. Yes, it is necessary to cross the road, the railway tracks (there is only one, on which practically no trains run), and then along a wide street to the sea. Regarding rotovirus, this does not apply to the dining room in any way. Rotovirus has always been present in Abkhazia, especially in Gagra. The first time we were there was in 2007 and so far everything has remained the same. This is a problem of the entire coast from Tuapse and including Abkhazia.
We went on vacation in a good mood, with a positive attitude. We had a great rest, swam in the warm sea, visited different places. Our vacation was 100% successful.
A video of the room was shot, it was not possible to attach, I attach screenshots.
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6
August 16, 2024
I had a rest in July. Great room. Polite staff. Despite the renovation, the living conditions are quite acceptable, excellent food. I recommend. For the money that I paid very well.
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1
October 14, 2024
We have been vacationing since September 22, I was not in Abkhazia for the first time, nothing surprised me (in terms of,,devastation,, ).The rooms are clean, the Internet is working, gel and shampoo are provided.The food is good, no hassle...Thanks a lot to Marina, the administrator, the head. The dining room (I don't remember my name)On October 30, they gave us a holiday, set a huge table in honor of Victory Day in the Abkhazian-Georgian war, I was even touched.... Well done! Yes, there are disadvantages, but I love Abkhazia so much that I don't notice it.Thank you all for the rest!I think things will get better gradually.
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4
1
August 6, 2024
We went to this sanatorium with caution, because outwardly it is clearly an uninhabited building. But all rooms are well renovated, new beds, mattresses and pillows. The room has a TV with a large number of channels, a refrigerator, a hairdryer, air conditioning. I was surprised by the excellent quality of Wi-Fi in the room. The dining room is generally a separate topic for review! Very homely delicious food, a wide variety of dishes and infinitely friendly staff! Special THANKS to the canteen staff! Next year we will visit Sanaa again)
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4
October 3, 2024
We rested from 05.09-09/15/24, the first impression was not very good, starting from the appearance, the hall, the unfriendly girl at the reception, we arrived tired at 12.30, checked in at exactly 14.00, but to our surprise, we went up to the dining room for the first lunch, we were greeted by the friendly administrator Nadezhda, and then finally checked into the room and he also pleasantly surprised us🤠
In general, everything is not bad, the food is good, the rooms are spacious with air conditioning, we enjoyed nature and the sea.
Of the cons, there is no kettle in the room, it seems that you can make an appointment at the reception to receive a kettle, we solved this problem easier, there is a shopping center across the street- we bought a kettle for 900 rubles.
And one more nuance, the transvert did not pick us up on the day of departure, somehow we did not see them, but they did, and at the reception, as it turned out, they did not tell us that there was information on the time at which they arrived. As I understood it in the evening, the tour operator throws off information to the hotel and this piece of paper lies at the reception, so for the record!
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3
September 23, 2024
The building is very old, the rooms are modest, but more or less comfortable, cleaning is done for 3 points, they often forget to leave bags for garbage), the only thing is good tasty and varied food. We're not too picky, so I'll give you 4 points. We rested from September 6 to September 16, 2024.
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2
1
September 3, 2024
My friend and I are currently resting in this sanatorium. I will not advise anyone. No one met us when we arrived. We were quickly issued at the reception, handed the cards and then get there yourself. The elevator works every other time. In four days, the water was turned off twice, and the light was turned off once. An unfriendly girl is sitting at the reception desk. For not asking, one answer is, "I do not know." We wanted to sign up for physiotherapy, but we didn't find anyone. Nutrition: the assortment is meager, monotonous, not tasty, everything is always cold. The territory is not well maintained at all, in disrepair. The entrance group of the sanatorium looks as if it has been prepared for demolition. The only plus is that the rooms have been renovated. It's a long way to the sea, the road passes through a railway and thickets.
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3
1
August 1, 2024
The first impression was terrible, the interior scared us very much. Everything is in the style of the 90s.
But now the renovation is underway and the rooms look very good.
The food is monotonous, the rooms are cleaned completely.
The locals said that there used to be cockroaches, but fortunately I didn't see them there.
The elevator is very old and it was scary to ride in it.
I hope it will be better after the reconstruction.
I think this hotel is suitable for everyone except young people.
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1
1
July 15, 2024
The sanatorium is under renovation, but the rooms are good) the service is excellent. The staff is understanding, especially in the kitchen. You might be late for dinner, they'll feed you anyway. To the sea in the usual 10 minutes walk
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3
August 13, 2024
I've never seen a worse place to relax, it looked decent in the photo, but in its natural form it was a "quiet horror"! Is it really impossible to put the territory in order at least a little, it's just elementary to "beat off the dirt", replace the urns it's scary to approach them, it doesn't require super injections of money! You will disperse the pigeons who have made up their minds to you and still carry all kinds of infection. And yet, with a good repair done by you in the rooms, a decent dining room, your appearance kills all the "+" that are there
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3
2
July 13, 2024
Good afternoon! We rested in the sanatorium from July 3 to July 9. I can say that the sanatorium is under renovation and in two years it will be unrecognizable! The room stock is very good!!! The staff is great! The food is simple , always fresh and the variety of dishes is huge!!! We would like to say a special thank you to the administrator Marina! You did well!!! We were satisfied!!! Be healthy and happy!
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6
August 28, 2023
We rested with a friend in August 2023, the rooms are clean and cozy, wet cleaning daily.The rooms are renovated,shower plumbing ,furniture is all new,TV,refrigerator,air conditioning.The staff is attentive and responsive, I really want to mention Olesya, the manager is a kind, sensitive, responsible girl.The sanatorium is located near the sea.There are wishes to make rooms with separate beds, not everyone is comfortable with a double bed, then a wash basin is needed in the room, But otherwise I wish you success, health and all the best, we liked everything.Sincerely, Lyubov, Alevtina.
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6
3
September 10, 2024
I had a rest in this boarding house from 08/26/2024 to 09/04/2024. I took a ticket with an early transfer, it turned out. that I paid extra in vain, since the transfer at the Biblio Globus company has not worked out anything. the plane landed at 04:30 and the transfer was served at 06:00, it turned out that we overslept. The boarding house itself was brought at 08:00 and check-in at 14:00 things are not thought out, there is no luggage storage in this boarding house and early check-in is not provided. As a result, I had to work for up to 14 hours. that the rest has already been overshadowed. The rooms have been renovated. I changed the linen with my own hands, as the staff has no time to do this. The boarding house itself is located on the third coastline.As for the food, I'm just delighted with the buffet, the food is varied, several types of salads, the second one. And most importantly, the cherry on the cake is the administrator Marina. Whatever the negativity after coming to the dining room, just seeing this person is just pleasing to the eye. A friendly, positive person. She is sociable and friendly . As for the return transfer, this is also a separate story. Departure from the boarding house at 12:00 and transfer at 12:45 as a result, I was an hour late.
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1
July 9, 2024
They were ordained by Fortune.
The first impression is a SHOCK!!! Where are we? In the USSR? The territory is dead. There is a shovel with a bucket on the wall in the hall😵💫 My first thoughts are "my vacation is ruined."
But! It turned out to be a big "BUT"- the rooms are renovated. It is very comfortable, everything is necessary for relaxation - TV, refrigerator, air conditioning - the most important thing 🔥
To the sea (we found a short way) - 10 minutes.
And how they feed is a Bomb! Buffet, the choice is huge. I really wanted to try everything. But it didn't work out🥲 The girls in the dining room are smart! Needlewomen! Marina is a very friendly and friendly receptionist. Thank you so much for your hard work! Thank you very much to the reception staff - attentive, friendly, restrained in any situation ☺️
Thank you very much to everyone, to all the staff of the sanatorium - to the whole team 🌹
If only you could finish the renovation on the floors, in the lobby and the surrounding area - 10 stars will be for you!
Sincerely, Natalia, Tyumen, 604 room 02.07-2024 - 08.07.2024❤️
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7
March 21
A wonderful place to relax with your family!!!!
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3
July 17, 2024
The hotel is being restored, the rooms are renovated and new furniture, excellent food, pleasant staff
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3
August 12, 2023
A disgusting sanatorium stands along the main road, knowing how Abkhazians drive, there is noise and din both day and night.the lights were turned off in August 5 times a day, the elevator did not work.The food is monotonous and not tasty if on a voucher with 3 meals a day.It takes about 10 minutes to walk to the sea and through 2 main roads.The employees are responsive.Let's go to a meeting.the rooms are on the verge of fantasy.The bathroom is in terrible condition, despite the fact that it is like a sanatorium for people with problems of the musculoskeletal system, it was very difficult for me, a young woman of small stature, to take a shower, as a very high sedentary bath.The toilet seat is broken.You don't have to talk about the smell in the whole sanatorium at all.Knocks you down.palaces have been lying everywhere for 100 years.there is a mountain of humidity nearby, old furniture from this and a persistent musty smell.There is no WiFi.the territory is not big but green, but mosquitoes ate us on the street in the evening.and the rooms have them too.
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6
September 20, 2024
The rooms are not renovated as before, the halls and corridors have not been repaired yet, but they are clean, the food is good 👌
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1
October 23, 2024
A wonderful place, stayed twice in WILLOW, the hotel is on the second floor, everything is quiet, decorous and not in a hurry.
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1
January 1
We had a great holiday, thanks to the receptionist Marina for her hospitality!
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1
September 8, 2024
The sanatorium is only in the name of the sanatorium, in fact it is a hotel. I need a certificate that this is a sanatorium, they can't give it. A photo of the cockroach is attached. The size of the cockroach is 7-8 cm.
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2
August 15, 2024
The worst sanatorium. Travel package,, Fortuna Hotel,,.
Do not be fooled by the trick of tour operators. Hardly anyone will come here on their own. Shock... That's putting it mildly.
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