Samsung Service Electronics
Directions
Grushawka
540 m
Hmialiewskaga
370 m
Features
Credit card payment
Wi-Fi
Parking for people with disabilities
Field repair of phones
Staff call button
Service maintenance
Guarantee
House calls
Gift certificate
Brand mobile phone:Bliss, Alcatel, Fly, Explay, HP, Samsung, SENSEIT, Rover PC, Porsche, BenQ-Siemens, Gresso, TeXet, ONEXT, Nokia, Toshiba, Getac, Apple, AnyDATA, Eten, VEON, Tag Heuer, BB-mobile, Mitac, Acer, AWAX, AirOn, BURG, Ubiquam, DELL, GIGABYTE, Garmin-Asus, HTC, Handheld, Handyuhr, Hisense, Huawei, iTravel, JOA Telecom, Just5, LG, Magic, Maxon, Meizu, Motorola, Ninefive, Outfone, Pantech-Curitel, Philips, Seals, Siemens, Sitronics, Sonim, Sony Ericsson, Sony, Vertu, Viewsonic, Voxtel, Watchtech, ZTE, Beeline, MegaFon, ASUS, Highscreen, Panasonic, BlackBerry, Xiaomi, Honor, Vivo
Repair:repair of steam generators, Ironing systems repair, voltage regulator, coffee machines, vacuum cleaner, microwave, bread makers, kettles, blenders, irons
Petfriendly:allowed with cats and dogs
Payment method:discount system, prepayment, postpay, cash, payment by card, bank transfer, cash on delivery, installment, cashless payment, payment by credit card
38 reviews
September 11, 2024
Incompetence of employees at the highest level. The DVR broke down, well, how it broke down, the g-sensor (impact sensor) failed, before going to this "sharashkin office" I called, described the problem, said, yes, we are repairing everything, come. I chose a day, drove from the other side of the city, arrived, went in, brought the DVR, described the problem again - in response, NO, we do NOT repair such breakdowns. But it was impossible to say this on the phone right away, the problem and the registrar's model were announced, or the "specialist" receptionist immediately made a "free" diagnosis to me from the threshold. It's a pity for the time and fuel spent on the road. It is very difficult to find good workshops now.
See original · Русский
2
February 5
They undertook to repair the projector. They said two parts needed to be replaced. The bill was issued for an amount equal to the cost of the same new projector. I had to abandon the repair, it's easier to buy a new one. BUT they charged 35 rubles for the diagnosis, and later it turned out that they had not performed any diagnostics.
I was repairing a projector. The repair fee was set at the cost of a new projector. They explained that it was a very difficult type of work, with fragile details. I have repeatedly disassembled this projector myself when I cleaned it from dust. A child could have handled the replacement of these parts, and in a few minutes. That was the first thing that alerted me. I had to give up the repair, but I had to pay 35 rubles for the "diagnostics".
I decided to buy the necessary parts online and replace them myself. It was then that it turned out that this so-called service did not conduct any "diagnostics". It turned out that one of the parts that needed to be replaced was not in this projector model at all. This was announced by the spare parts seller. (This was subsequently confirmed by another repair service). I called the workshop, naively decided that they had mixed it up, but the master said that everything was correct and it was necessary to replace this particular part (which was missing). I suspect that instead of a diagnosis, they simply made a standard unsubscription based on the photos that I sent them in the messenger when describing my problem.
The conclusion suggests itself... They don't do diagnostics, but they charge money for it.
It's a pity for the time spent, and the money is wasted. No benefit, no result.
In response to the service center's comment on this review: I contacted the service to find out the cause of the problem and how to fix it. And replacing the matrix in an already disassembled projector (if, of course, it was disassembled and actually diagnosed) is a matter of 2 minutes.
See original · Русский
August 8, 2024
1. Incompetent employees.
I asked a direct question about the cost of replacing the battery and check valve with a vacuum cleaner
xiaomi vacuum-mop essential. To which I received the answer that it is necessary for the wizard to perform diagnostics. What for? It is unclear when the problem is described.
2. Low professionalism.
I was asked for the valve number and battery model.
An employee should know this, or at least have the skills to search the Internet, because I wrote a model of a robot vacuum cleaner.
3. Terrible customer orientation.
After I have written the valve number and battery model, a message from the service employee follows: "will you pay for the time spent searching for spare parts?"
Do not waste time, contact any other repair service.
See original · Русский
2
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