At first glance, the hotel is very cozy, well renovated, modern, expensive doors, designer interior, good new furniture. Large rooms. And everything seems to be fine, but there is always BUT ... In the morning we went down for breakfast at 9 o'clock. Breakfast is served from 8 a.m. to 10 a.m. And there is nothing to have breakfast with... three pies, two spoons of salad, a glass of lemonade and rosehip were poured. There are no forks, no spoons. All four tables are in dirty dishes. To the question of whether something will be reported in the dishes, the answer was received that breakfast is from 8 o'clock and everything has already been eaten. We agreed that breakfast is from 8 a.m. to 10 a.m., and now it's only 9 a.m. We were offered fried eggs or scrambled eggs. In general, all the boring and comfort of the hotel were crossed out by breakfast, or rather the lack of it. The waitress girl and she also seems to be a cook and a cleaner and a dishwasher, said that there were a lot of guests today and because of this, no one is ready. I believe that this is the negligent attitude of the hotel management towards visitors. They knew that there would be a lot of guests for breakfast in the morning, they could either increase the breakfast by time, or arrange additional staff and the number of portions for breakfast. At first I wanted to give the hotel a deuce. But having put together all the pros and cons and in the hope that the hotel management will read this review and draw conclusions, I put a solid four. Who will be at this hotel, write down whether something has changed or not.
The hotel is clean and cozy. The room is cleaned once a week or on request. The beds were wide in our room, heating was already provided at the end of October 2024, and there is also air conditioning. There is a laundry service, in the evening you give things away in the morning you pick up clean ironed ones. As in all hotels, the audibility is very good. The staff is responsive and competent. They took breakfast included, in principle, it is very decent for Tashkent, since this is not common among them. At least you can have a snack normally. For the area where the Hotel is located, the price is fully adequate.
I stayed with my husband on the way from Samarkand to Moscow. The room was on the ground floor, the linen was clean, but no lunchboxes were prepared at the check-out, although we asked for it twice. Aibek (the manager) is trying to brighten it up with just talking. Wi-Fi in the basement, you only work in the hallway. You will not be able to lie on the bed and buy, for example, tickets online