For several years now, we have been going to the Liko salon on Troyeschina for Alena's eyebrows and have always been very satisfied. But today they came out in a slight shock and realized that they would not set foot there anymore. Promotions are made in all salons for regular customers, the most favorable conditions are created for their retention, but apparently master Alyona does not know about this. We came together and did not buy the constant offers in the neighboring salons "bring a friend and get a 50% discount." We made an appointment by phone in advance - Alyona knows that my mother and I go to her constantly for correction, which always cost 30 UAH. They warned that without painting. We were signed up, no problem. Eyebrows are pinched, we give money, we wait for the change. And then the phrase: "our services have become a little more expensive, now from one person to 50." A little bit? Is it almost 2 times a little bit? And why not warn about it in advance?? When did we record?? Or at least when did you arrive? What if we only took 30 with us? And if we were counting on this money? Bullying. Ugh! I didn't want to argue and quarrel, and, to tell the truth, we were taken aback. They gave me money and drew conclusions. Now we will not recommend this salon to any of our friends and tell them about the boorish attitude towards customers who have been served by you for several years. No one does this, this is the first time I have encountered a similar situation in the field of cosmetology. Finding another master is not a problem now, but you need to learn how to communicate with the client, otherwise soon there will be fewer and fewer of them. Good luck and prosperity.

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