That's what Mr. Kopytin (director of Saks Fifth Avenue) from the so-called 5-star store in Almaty will tell you when you buy a winter jacket (more than 2 million tenge) that breaks after a month of normal operation. They are not even ready to pay for its repair (30,000 tenge). Sad company, sad director. DON'T BUY ANYTHING FROM THIS PERSON.
The service is not always good, but I was lucky. The product range depends on the brand. Someone has it , someone doesn 't . But in general, the variety of brands allows you to choose anything