The standard rooms are very small and uncomfortable. For example. The coat rack is right next to the window. It takes 15-20 minutes to walk to the historical center.
This hotel made my vacation in Dubai at a minimum, there is only no sea, but the pool area is beyond praise) the prices are very pleasant, the quality is a delight. The room is cool, the bed is top, huge, the mattress is perfect, better than in four seasons hotels. Homemade breakfasts - pancakes, pancakes, homemade very jam, fruits, it is homemade, not powdered hotel food! The staff is mostly young, the hotel has a young fresh energy)) Everyone is trying very hard. They turned on music on the pool like in Nikki beach, you can put your own, hookahs, fruits, beer, snacks, kebabs, beautiful serving, I haven't had such pleasure for a long time, even when I converted it into rubles, I was in an even more pleasant shock) I didn't want to leave - I'll come back again)
The advantages of "GARTEN":
A very nice place, beautiful interior, melodious live music, talented violinist, delicious cuisine.
Disadvantages:
The staff needs to be trained a little, it is necessary to work on the bar card (a meager assortment of alcohol with a reasonable price, in particular cognac of only two brands, and those are very expensive)
unexpectedly high quality and standard of service. clean, quiet, calm.
I was very pleasantly surprised, I did not expect such high quality at such a price. much better than other 100$+/day hotels.
The legendary hotel where V.S. Vysotsky stayed, they watched the film "thank you for being alive" there.. a very good hotel with a cool pool, restaurant, staff and the heat was not particularly felt. The rooms are huge and the air conditioning system works
The hotel is good. There is a wonderful summer and winter swimming pool - which is just a necessary option in constant heat. By the standards of the hotel, of course, it does not reach - they are poorly cleaned, coffee for breakfast is simply disgusting, when you hand over the room, you shamefully wait until everything is checked. It is not possible to call the city by phone from the room to book a table, for example. The local restaurant and the restaurant nearby are not very good - many dishes and alcohol are not on the menu. They can bring something with an unexpected price. Saves the store very close by - there is everything you need. But I want to mention the staff - they are trying to please and they have upgraded the room category for free.
The place of service is great, the rooms are spacious, cozy, clean and tidy, the food is good for every taste, the pool is large, clean and summer and winter buffet breakfast is everything there is a convenient location
The breakfast is bad, there is no variety. There was an early check-out, they asked for dry rations. We received two rolls cut in half with a slice of roll, 1 rotten pear, a plum and a bottle of water.
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Светлана
Level 7 Local Expert
November 28, 2024
Nice hotel, clean. Excellent breakfast with a variety of choices. I was only confused by the shower curtain, instead of the cabin / door, but I did not take off the star, because there are no complaints about cleanliness.
The rooms are clean, everything you need is there, towels, toiletries, everything is of good quality. There is an outdoor swimming pool, spa, massage. The service is a little lame. And of course the price is upsetting - $ 75 for a standard 2-bed room is a bit expensive.
Everything is fine and beautiful, But the waiters fell away, I moved away from the table a little, they took away my plates with 5 rolls.She stopped swearing, but warned them not to touch anything from the table. I ask the administration to make a remark to their waiters!!!!!!!!!!!
Lived from April 28 to April 29, 24. Nice spacious room, newly renovated, on the 4th floor. The problem was with breakfast, the place was found with difficulty, everything was occupied, they said that the hotel was fully loaded.
It's definitely not 4 stars(..... The price doesn't match the content at all. The photos on the sites are beautiful, in fact everything is tired (((... The breakfasts are terrible: there seem to be a lot of positions, but I don't want to eat anything (
Swimming pool - savok(((
And tiles... Tiles are a horror, and in the bathroom in the rooms and in the pool - if you relax a little - you will definitely use insurance (((
I came on a business trip, I liked it, and the hotels are clean, they are cleaned as expected every day, there is a buffet breakfast in the room:
Fridge
TV
Condior
Everything is as it should be. The responsive and polite staff helped me with a taxi in the first few days and advised me which places to visit. Located in a convenient location of the city, all the sights are not far from the hotel. On the last day, when there were problems with the return ticket, the hotel staff helped me and even took me to the train station for free and helped me buy a ticket.
We stayed at this hotel for 2 nights in April 2023 - we didn't notice any disadvantages... but when we arrived there in August for 2 weeks on vacation, all the jambs came out ...
1. The audibility from the corridor is just terrible... even if the neighbors talk in whispers..
2. The doors to the rooms with closers, and not smooth at all... and they bang so hard that at night you jump up on the bed when the neighbors come in.
3. Rooms 1 to 6 on all floors, except the 1st, are located behind the wall from the restaurant adjacent to the hotel, and the music (more precisely, the tapping from it) in the rooms is audible so that it is impossible to sleep even with the windows closed. Repeated requests to the reception did not give any result... They said that it was not with them and in general they could not hear ...
4. The rooms on the 7th floor are located directly under the restaurant and from 7 a.m., as breakfast begins, chairs are driving over the head.
5. For a broken glass, the red price of which is 100 rubles, we were charged 500 rubles - well, I think that this is unacceptable for a four-star hotel!!!
6. Plumbing is in terrible condition, tremors flow, towel rails fall out, shower watering cans are broken, buttons (do not disturb / get out) were broken in our room near the entrance doors.
7. In 2 weeks, they have never vacuumed in the room.
8. After lunch, they start letting locals into the pool for money and a madhouse begins there ... because there are a lot of children there (we got there when the tram brought half the class of boys) it is impossible to swim, everyone jumped into this unfortunate pool like mad.
9. When we arrived, the pool on the street was just like a swamp green, they poured chemicals into it, after a couple of days it became transparent, but the bottom was not cleaned to the end, and by our departure 2 weeks later it bloomed again, which is not surprising (see paragraph 8).
Keep in mind who comes to weekends, on Sundays from 12 to 15 - women's day, men are not allowed in the pool
10. there is not enough lighting, the rooms are dark
Of the advantages, perhaps, only breakfasts, they are, of course, monotonous, but you will not stay hungry, the guy who fries scrambled eggs in Russian does not speak at all ...
Deluxe rooms are large, but if you settle with children and put cots there, then you will suffocate from the heat, because the air conditioner will blow right on these clamshells and you can't turn it on, hello snot and pneumonia.
Also, in my opinion, the hotel does not have enough family rooms, or at least adjacent ones, for large families.
Good time of day. I liked the hotel. Convenient location. Polite staff. It's always clean. The comfortable condition of the rooms. The kitchen is at the highest level. Everything is fine. I recommend it!
A premium class hotel. Super rooms, super restaurants. There is a swimming pool, gym, included in the price. SPA for individual money. Breakfast is included. Quite the same type
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Александра Колганова
Level 7 Local Expert
March 23, 2024
In general, a normal hotel for service and food, but there is one big PROBLEM that somewhat overshadowed our stay in Bukhara at this hotel. Money was missing from our safe. Although not all, but the amount is not small and in dollars. When we arrived at the room after several hours of absence, we could not open the safe. The master was called and in a few seconds he opened it without much effort. The money was not in the same form as we left it, and when recalculating it turned out that there was not enough in dollar currency. When the camera recordings were picked up by the heads of the security, the senior maid and the safe specialist (we do not know which position), it turned out that the safe specialist came into the room in our absence, allegedly from his words to change the battery in the front door. What exactly he was doing there is not visible in the camera recordings. But we didn't complain about the front door at all, we had an adjacent room with the next one and we went in and out through another door. And they refused to clean at all that day, so in our absence, in theory, no one should have entered the room. No one entered the other rooms for several hours of watching the camera footage on the floor.
The hotel did not apologize to us, referring to the fact that we ourselves did not pay attention to it or spent it and did not notice. They assured us that they vouch for everyone at the hotel and no one could do such a thing.
Otherwise, our vacation was not affected in a negative way. We spent a little more than 2 days at the hotel, then went to another city. But the unpleasant residue remained. Therefore, we recommend not to leave money in the hotel safes. Because we just arrived, we did not know that we should contact the tourist police on this issue, our guide in another city told us about it.
The hotel is not 4, but 3 stars. At first, when you check in, you need to immediately check how and what works in the room. For example, we had pipes sticking out of the wall, there was a curve and a flowing shower stall. If suddenly, when cleaning the room, the staff did not finish something, and you did not immediately put it on view, they start to freebie and make it even worse. They are constantly trying to cheat! Therefore, we ask for receipts immediately from the first day.
The breakfasts are more or less varied, but do not expect an all-inclusive. A good local European breakfast. Fruits are provided, a good set, but not to say that the whole bazaar is oriental.
In general, it's not bad, but the sediment from sniffing and trying to heat remained.
I was at the wedding in the banquet hall. I really liked the kitchen. The service is good. The cook has a separate rating. Everything was very tasty. The music does not drown out, the interior is made with taste.
I haven't been to breakfast, I can't appreciate it. I did not use the spa services and the area. The room was large enough, everything you need is there, clean, there are no smells, there is climate control in the room, and this is very important in their climate.
The hotel and the decoration are also at a good level. I recommend.
A top-level hotel, friendly staff, a large number of different amenities from a sauna with a swimming pool to billiards. Amazingly delicious food, at very affordable prices
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Andrei
Level 12 Local Expert
January 11
We were at the hotel from January 7 to January 10, 2025, 5,000 was stolen from the child, we thought we wouldn't notice, they tried to open the safe twice from the mother! We realized by the delay of 15 minutes for opening, which appears only when trying to find a number for the safe.
P.S. Arriving home, we missed two hundred euros!!!
The breakfasts are disgusting!!!
One day they wanted to go to the pool, which was closed, when asked why, the administration replied that disinfection was being carried out, but by pure chance they saw through the open door that the pool was closed for a private event
Good afternoon, everyone! I do not recommend eating here on the ground floor, to the left of the reception. Except for the kebab, it is not edible from the word at all. Either highly salted, or very fatty (in arugula and shrimp from the word disgusting), or frozen (cake). There is an insanely large amount of dressing in the salad. We don't eat like that.
A magnificent hotel. The rooms are clean and spacious. The breakfast buffet is very varied. For every taste.
The staff is polite. If you are in Bukhara, I recommend this hotel.
A wonderful hotel! Cozy rooms, comfortable beds, delicious breakfasts! 24-hour swimming pool, spa, sauna! The hotel's restaurants perfectly prepare dishes of various cuisines! The hotel staff is friendly, well trained, helps in solving any problems! Next time, just come here!
A good hotel, we were there by the end of April - the outdoor pool was under renovation. The breakfasts are good. The interior is good. There is an ATM with an exchanger downstairs.
The hotel is nice, clean, tidy, everything works everywhere. The breakfasts are great, there is nowhere without a pool in the heat)
I recommend it!
There is an ATM exchanger near the reception.
Great hotel. In the very center of the city. Near the old town with all the sights. The hotel itself is very clean, there is a cool pool on site. Recommend.
Nice hotel, spacious rooms with everything you need. We just had a huge bed where you can not meet) 10 minutes by taxi to the old town.
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Андрей Воронин
Level 9 Local Expert
August 29, 2024
The pool requires attention, it is not difficult to keep everything that is there clean. Now there is a raid literally everywhere, flying off structural elements, the feeling of an abandoned pool. The hall requires the attention of a person with a design mindset. Setting up ugly tubs with plants and tightening the glass roof with burlap is not the best idea. The room is checked upon check-in. Although there is no minibar or anything that can be used and requires payment. Or do you think I'm going to steal a towel? It looks like an element of a medium-sized hotel with strange management, and not a hotel claiming such a status and for such a price (in dollars!) like this one. At the same time, there are no questions about the rooms themselves, except for the sound insulation of the entrance door. Literally everything can be heard and this interferes with rest, something must also be done for a hotel with such a high positioning.
We chose a good hotel, we chose this one, because it is the most famous since Soviet times and with history, Vysotsky lived in it, and not only he, the room is quite comfortable, the toilet and shower are quite acceptable in size and cleanliness, although the furniture is slightly worn, many cracks and chips, but does not affect the overall impression, the staff is quite hospitable I am ready to help, we arrived late at night, our TV and phone did not work, but the electrician came right away and honestly tried to help, he coped with the TV but not with the phone, but however it no longer mattered, breakfast is very good, varied and quite nutritious, there are plenty of restaurants nearby for every taste, among the disadvantages, the hotel is far from the historical center and keit is not very comfortable to take a taxi, on foot in winter in the cold or in summer in the heat
The hotel itself is very decent. There is a spa, a small pool. The rooms are really small, especially the small bathrooms and shower cubicle. The breakfast is very good, the restaurant is on the top floor with a view of the city. We were at the opening day of a large restaurant, but we did not go there because the music is very noisy and loud. The second restaurant is smaller, quiet, but I didn't like it because it's not very tasty and very cool.
A chic hotel, the staff are all friendly, the rooms are cleaned every day, towels are provided in the pool , the pool is around the clock, there is an outdoor, indoor pool, bathrobes in the room, breakfast was included, everything is very tasty!!! I recommend the hotel!!!
An international hotel. The staff was helpful and helped to quickly solve the problem in the room. Breakfasts are on top. The location from the center on the scale of Bukhara is not critical, we traveled all the time by taxi. Near the hotel there is a nice small supermarket, several restaurants, a shopping center.
In my opinion, it is the best hotel in Bukhara. I stayed in a Suite, a very decent room. Umbrellas were provided for the period of walking through the rainy city. The staff is very helpful. The breakfasts are varied and delicious.
I chose a hotel in Bukhara based on the presence of a swimming pool. Pool 🔥 Breakfast is excellent!
But! If I didn't want a pool (I was with a 13-year-old child), I would choose a hotel closer to the center.
Ugly and uncomfortable area near the hotel;
Great place, we took a suite. We arrived in the middle of January, so there weren't many people. The staff is very polite, the rooms are cleaned every day. 24-hour swimming pool and kitchen. We visited 2 restaurants on site, it's delicious everywhere. There were some minor problems, the hotel quickly fixed everything and brought a compliment to the room as an apology, it was very pleasant. If you are looking for a European service in a Central Asian city, then you are definitely here.
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Shaismatov Ilhom
Level 10 Local Expert
December 13, 2024
Very good level of service, close to the old (great) city. There were no problems. The staff is very polite. I recommend.
Excellent hotel, everything is there: excellent breakfasts, spacious rooms, sauna, swimming pool and hammam, friendly staff.
But there is one THING - a very small and uncomfortable shower stall behind the curtain. Apparently, this jamb was made during the design of the rooms, it is very, very unfortunate.