I wanted to buy a cake for the new Year. The staff closed the door at 20:15 right in front of me. I told them several times that I only want 1 cake and I can pay at the door if they take it out. I think that would be an adequate solution for me and them, since there were still a lot of people inside who went and chose what they wanted. There was a manager who was introduced as "kottamiz". He didn't even listen to what I said and said no. I won't go to them anymore.
See original · Русский
2
1
Show business's response
Дарья Инглина
Level 23 Local Expert
March 22, 2024
Everything is very slow, even with a half-empty hall, they always cook very slowly, and at the same time the dishes are brought cold. Neither wash your hands, nor go to the toilet, you have to go OUTSIDE, go to the shopping center on another floor, well, it's just super uncomfortable.
Well, to be honest, the desserts are almost all tasteless, too sugary. Baking is still nothing, it's delicious.
Good service. The staff is always friendly (although, perhaps, because we are already regular customers here, but this only confirms my positive feedback). Delicious cuisine. And of course, desserts with coffee are generally pleasing to the entire Safia chain
Previously, the bars were more delicious, they contained more nuts and dried fruits than now, now they stuffed a bunch of oatmeal into the bar, the taste has changed and become worse. You can't skimp on reputation!
The place is cozy, quiet, they don't make such delicious coffee, but it looks beautiful, the desserts are just chic, the staff is good, and the chairs where you sit are also very comfortable 8/10
there are a lot of people, unfortunately the baking has become mediocre, so you can run in to eat a pie with coffee, but there are better places, but this is in my subjective opinion)
The staff is sometimes indifferent and, in general, with the expansion of the network, the products have sunk in quality. Food, desserts, coffee for three. You can run in and take something home with you so that you can sharpen it under seagulls in the evening or kill 20 minutes with a cup of coffee and some kind of cake, but without much buzz. Very mediocre and ordinary. It used to be more soulful and tastier
The price does not match the quality. Workers are like sleepy flies (and they don't fly, but barely crawl). There are no amenities in the cafe (neither wash your hands, nor relieve yourself)!!!
The product is excellent, I always liked their pastries, everything is very tasty and fresh. The coffee is delicious, but I didn't really like the cocktails.
1 the coffee is terrible and the teas are also a lot of syrup nothing natural
2 the service is weak they do not understand the order itself you ask for one thing they bring another
3 here the pies seem to be delicious and worth their prices, but there is a lot of sugar, as for me, sometimes I just feel how sugar crunches
Positive:
Service 5
kitchen/confectionery 5
The prices are reasonable
RESPECT for organizing a cool children's corner!
Minuses:
Please fix the air conditioner, it cools slightly during the day.