Not competent staff from the word at all. We specially stood in line under the heat to clarify all the documents for submission. The girl gave the wrong information. Because of it, we lost 70 thousand rubles for 1.5 months. The man who escorted her to the window was unhappy that they had come.. and we're taking up time... Thanks also for not sending it directly to XxY. Hello! We are citizens of the Russian Federation in the 50th generation! Who are you working for???! As a result, we contacted Yerevan, where everything was politely explained. Change the staff, Gentlemen!!! And let these go wash the floors

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Нарине Ханоян

Level 2 Local Expert

The child lost his passport, I have not been able to register for an appointment for a week to consult what to do and who will be contacted, the passport period will end on July 31, we planned to go back to the Russian Federation on July 28, it does not work to make an appointment, someone went to the embassy 3 times does not answer my questions, they say an online record is needed and there is nothing more I don't even know what to do?to whom to say goodbye and how to go home, there is no record for August and in September there is school, the child is 12 years old

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Андрей

Level 10 Local Expert

Initially, expectations were as low as possible, but in fact everything turned out to be very good. They accepted it right away, the whole registration took 20-30 minutes. Everyone I talked to was very polite and helpful. All questions were calmly answered and prompted. In general, the impressions were good. By the way, everyone who needs to apply for a passport quickly, sign up here, not in Yerevan. At the time of February 2024, the waiting time from the creation of an application on the site to the submission of documents is 3 weeks. It's been a few months in Yerevan.

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