Руслан
116 reviews
September 2, 2022
The place is disgusting, the service is terrible, the quality of the food in the restaurant is terrible, the toilet is dirty. They can't make a hookah just by gazing. The beer is delicious))) but at this price, you expect a lot more.
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June 25, 2023
I bought khinkali , their origin is not clear to me ( They make them themselves , Or semi - finished products )
And 1 was undercooked
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June 23, 2021
The food in the cafe is delicious, Caesar with shrimp occupies a separate place in my heart, but there are big problems in the work of the bar. We ordered a mojito and a blue lagoon, so there was nothing but vodka in the cocktails. They were very upset about it. I don't think I would have gone there a second time.
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January 11, 2022
For Abkhazia, the hotel is normal, the staff is kind, the hospitality is on top, covers the shortcomings of the rooms, it is quite suitable for a couple of days. My insta is arishatravel_vl so come by if you need to percant
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August 4, 2023
After visiting this institution, in the morning I felt sick, nausea and diarrhea, I do not recommend anyone to go here
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June 23, 2022
The food is expensive, the kebabs are disgusting, over-dried, I do not advise you to spend money in this institution. On the contrary, there is a beautiful dining room, a boat that is twice as cheap and tastes twenty times tastier.
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August 19, 2021
Excellent cuisine, very good service! Reasonable prices. Wonderful atmosphere, friendly people, I recommend visiting this place. An unforgettable impression of the dishes you have eaten is guaranteed! I'll give you a solid five✊
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October 5, 2023
Well rested👍 convenient location.
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September 8, 2021
The rooms are cozy, the staff is friendly, we rested for 4 days, everything was on top. There is a great cafe in the courtyard, the food and chacha are excellent.
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August 3, 2021
The establishment was completely disappointed..
The prices are the highest of all the places visited in Gagra.
The service is so-so, the expressions on the waiters' faces are as if they hate their job and the customers who come most of all in their lives.
The most surprising thing was that when they asked us to take the dish with us, they brought us a container and left. In all restaurants, they usually either take the dish away and put it in a container in the kitchen, or the WAITER puts the food in a container with customers.
So also this container costs 30 rubles..This is the first time we have come across such a restaurant policy.
10% tips are automatically added to the bill..Hmm, I'm sorry, but why should we pay for tea if we packed our own food, paid on top for the container and watched the dissatisfied faces of the staff all evening?
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September 2, 2022
The barbecue is bad, in general everything else seems delicious, but the prices certainly bite...
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May 15, 2021
Cafe Ruslan (in front of the Ruslan hotel) - very tasty food, dishes on the grill are beyond praise! Thanks to the cook!!! Friendly and courteous staff!
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November 21, 2019
We had a rest in February. I wanted to admire the blooming mimosa.
Many hotels and guest houses were closed. In Ruslan, we were warmly welcomed and settled in a cozy room with a sea view. The presence of a balcony in the room pleased me. It is a pity that it is narrow and common- for the entire length of the hotel without partitions.
The car was left at the hotel. There is enough space.
There is a cafe in the courtyard of the hotel. In the summer, we were well fed there. The dining room is across the street.
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5
August 18, 2024
Poisoned by shish kebab(
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September 23, 2020
We visited the Ruslan cafe, I have not seen such rudeness!!!
We sat for a good amount, and maybe we would have stayed on, but! We ordered fish in a batter of 600 rubles, they brought it in a batter, the waiter assured us that it was in batter, they called the cook, he said that it was in a batter, and that he did not have a zack in batter. The waiter was called, she said again that it was in batter! And then the manager came and started yelling at us. Like, we're freaking out, the waitress is crying!
"What don't you want to pay!!!?" "Stop it!" she yelled. We weren't going to leave the bill unpaid, we just wanted to get the dish that we ordered. As a result, they don't have this fish at all, and they forgot to remove it from the menu. Usually the managers sort out the situation and the guests are happy to come back, for example, a compliment from the institution. Well, then it became scary from this beast woman that she would now call a horseman and take us to the mountains)))))) not everyone here is hospitable!
In general, we were sedimented by the insolence of this screaming woman, we just paid and left.
And it was so accepted after quarantine!
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August 23, 2022
THE WHOLE FAMILY WAS POISONED! My vacation is ruined, I don't know how meat is cooked in this place, I don't advise anyone. We are lying with a fever and all the symptoms of poisoning, the waiters walk with a dissatisfied face, and they also take 10% tips for this. No, and no again, not a foot more.
The child started having gastric bleeding after you and a temperature of 40…
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September 13, 2021
The location is gorgeous. Right on the beach. We lived in a room that overlooks the sea. Falling asleep to the sound of waves is just space. The rooms themselves are old, the air conditioning did not work. Everything needs to be repaired.
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July 9, 2021
The review is specifically for the cafe.
The pork kebab is dry, the onion was served with a strange smell.
I do not recommend homemade wine.
The fresh pastries are delicious, I can't add anything for them.
Keep in mind that the waiter works here, 10% of the tip is immediately added to the receipt.
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September 8, 2022
Only tea is delicious. The boats are raw, the coffee is not very good. Maintenance standards
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October 11, 2018
A good hotel, by local standards. The rooms are clean. Friendly hosts and most importantly - the hotel is located on the seashore, a gorgeous view from the windows. In spring, you can often see dolphins constantly swimming in the sea, right in front of the hotel windows, 100 meters away. We have been vacationing in this place for 9 years. You can see a lot of interesting things and relax mentally at sea.
I recommend both this hotel and the country of Abkhazia itself.
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September 6, 2021
We ate in a cafe for 8 days out of 11 spent in Gagra. Very tasty. The prices are reasonable. Responsive staff.
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June 20, 2021
The price tag is higher than the average in Abkhazia, but everything was delicious.
Good and fast service.
One of the few places where breakfast is served at any time.
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3
August 30, 2022
The cafe at the hotel is not bad, but the prices are not small. Excellent homemade wine
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October 16, 2022
I was surprised that "service" is already included in the receipt in a separate line. You can eat (but we were hungry). Herbs are generously put in tea, this is a plus. It is better not to go to the toilet.
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May 22, 2021
I went to lunch and dinner at the cafe at the hotel very tasty adequate prices the staff is polite courteous
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July 12, 2021
Terrible establishments, they wanted to eat barbecue with their family, as a result, wooden meat, old, terrible smell, asked for a replacement, brought over-salted and burnt also and counted for everything...I do not recommend cafes in general...
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July 26, 2022
Take it without power, there is a pin sticking out on the beach and the place is not marked. The rooms are good, there is no cleaning at all.
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June 14, 2023
I liked everything kebab lyulya thank you
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August 28, 2022
I join the reviews about poisoning, terrible institution, unsanitary conditions.
They were poisoned. I don't advise anyone.
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July 18, 2021
The hotel has a cafe that is very cozy, and most importantly delicious, we will definitely go to Gagra.
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June 14, 2023
The restaurant is good, but the prices are expensive.
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December 11, 2023
Cool fantan
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July 13, 2022
All for a solid four.
Very convenient.
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August 2, 2021
A good place in terms of PRICE and QUALITY.The first sea line is suitable for recreation!!!
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November 8, 2022
Very nice hotel, I recommend it
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October 25, 2022
The meat in Abkhazian was terrible, there was very little space inside
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September 19, 2020
The kitchen is bad. The food is not tasty, the cradle is too salty, the mushrooms are sour, the grilled vegetables are not tasty, solid onions everywhere. In general, I do not recommend it and it is expensive.
One star only for good waiters
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July 22, 2022
The prices are too high. My wife was poisoned. There is no impression.
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December 7, 2020
Nice, polite staff. A very tasty and cheap barbecue!!!
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September 18, 2020
Pilaf, potatoes with mushrooms, sausages, lemonade - the worst thing I've tried here.
The service is the worst I've seen.
Prices = Moscow.
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January 16, 2022
The food is delicious, the staff is polite.
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July 1, 2018
A good hotel in the first line, the rooms are cleaned daily, the staff is friendly. You can order meals in the dining room, or you can eat in the cafe in the courtyard of the hotel.
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August 20, 2019
Excellent hotel and very tasty homemade wine of the owner Sergey Vladimirovich. I want to come back!!!
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June 17, 2019
Reading other people's comments, let me remind you that this is the label of the Ruslan cafe and not the hotel.
I'll say this for the cafe: the salad is warm: delicious
French fries are super
Pork shish kebab from ribs - four pieces per 200 g, the meat is hard, dry and stringy
A hookah costs 700 rubles and only one tobacco- AL FAKER is a fucking slap!!! And what is a calaud, they do not understand, they still use foil))
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July 8, 2023
Great
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January 28, 2021
It is located on the roadway! There is no cozy area around the hotel
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April 9, 2021
Nice hotel with friendly service.
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November 26, 2019
delicious food, quite a budget place. especially delicious cognac, shish kebab, wine
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July 23, 2023
The best!!!
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June 25, 2021
I liked the cafe. The food is delicious. But once the barbecue was very disgusting: burnt and rubbery.
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