The first thing that can be said is a large converted room. A well-thought-out customer service area, a lot of cash desks for service. The staff is experienced and intelligent! That's the end of the good stuff for now. There are a lot of ticket offices, but no staff. There are a maximum of two employees. At the same time, one is busy with the routine of paperwork or serving organizations. In fact, it is not in service. The staff complains about the reduction. The budget may have been incorrectly divided into the federal budget for personnel. Or other reasons, maybe unnecessary functions taken over (trade, utility bills and everything that does not relate to postal activities.
Today, time is expensive and spending it in a stupid queue is also insulting and hits the pocket of the state!