I read some negative reviews in utter bewilderment. Apparently it's like in a restaurant, if you pretend to be cool and show off in front of the waiter, then you shouldn't be surprised by spitting into the dish :) A joke, of course. I have been serviced at Ponomarenko 75 since 2004. During this time, I changed 4 cars. Dodge Grand Caravan 2003 3.3L , Dodge Grand Caravan 2010 , 3.8 L , Nissan Qashqai 2013, Nissan X-Trail 1.6 D 2018. The guys grew and developed before my eyes. Very attentive attitude . More than once, hidden breakdowns were found, which could cost not only a belt, but also health on a long journey. Now I am pleased with the quick order of spare parts, if it occurred during maintenance. There is no need to rush to look for, worry about whether it will fit or not. They do everything themselves, for which they are responsible. And spare parts at such prices also need to be searched. Just today I was convinced of this once again. The price tag for work is very democratic. They don't fight in three skins. By the way, very tasty and inexpensive coffee in the waiting room. In general, I am very satisfied. Good luck to everyone!
Money is taken in advance of half the cost, prices are off the ceiling, nothing is agreed upon.
Example:
You come for repairs and asks how much it will cost, they say it's cheap, leave the car, we'll call you if the price suits you, we'll do it, the price will be the lowest in Minsk. You agree and joyfully give the owner money, they ask for at least a little reference that this is the entire cost of repairs (he himself sits there all day, a cunning bug), then they call you two hours later and say that the price will be twice as much as agreed and begin to tell you that the work is expensive and they have already sorted everything out, assembly and disassembly will cost as much as the entire deposit, you need to agree because they have already been disassembled and there is no point in assembling elsewhere they will do the same. You are angry (you understand that you were taken away), agree or not, but in any case you lose money. There are no guarantees, they will give you a simple piece of paper that they have done and will not even put a seal on it.
Bottom line: you will not wish the enemy, as any repair is very expensive
And I do not advise you to go to their car wash, it's easier to wipe the body and interior with wet wipes yourself!)
I was there once, I won't contact you again. Prices are really off the ceiling, and they grow 1.5 times during operation (and this is not because something was not unscrewed, but simply). Initially, about 60p was voiced. in total - 85p. And God forbid to take spare parts through them - the same 1.5 times from retail. (at home, I have already looked at the price everywhere for this particular detail at retail from 81 to 85p. they drove it to me for 110 rubles.). There are no complaints about the work itself. But the work was not difficult either.
It's hard to call it a service station, consumers are being deceived at every step. It is difficult to convey your emotions when, after their repair, you need to redo everything they touched.
I came to diagnose the car, left it, declared a major malfunction, I refused, they said that they disassembled the floor of the car and put up a price tag for me for disassembly, in fact, as it turned out later, they did not disassemble anything!!!!!!! And the cause of the breakdown was also indicated incorrectly!! Can you imagine???? I was given just a piece of paper without checks, they scolded me and made me pay for the removal and installation of which was not there!
At another service station, I did it for 75 rubles, along with the diagnosis!!!! When the owner himself said that he knows exactly what the problem is and it costs 2500 bel rubles!!!!!
Avoid this place!
They come up with prices on the go without justifying them. There is a suspicion that a number of jobs are performed in other places, then they are simply thrown on top to earn money. There used to be a good service station. Over time, it deteriorated , most of the employees are not competent from the word at all, they are looking for easy ways for them for more money for the client.
The electrician is the only employee you can contact, he is very intelligent. The rest are passing by
Many thanks to Dmitry, the master of body repair. I painted the passat white b5 by elements for two years. The quality is good, all the elements are in color.
They made a disgusting camber convergence, it was 2 times, and in general they did it at all , after replacing the tires , they made a camber convergence a second time , the result is zero , I will have to buy tires again, really in 5 minutes it was possible to determine if everything was okay with my car, in other places it costs me 20-30 minutes in time. I do not advise you to contact about the collapse-convergence in this service station
I was in Minsk . It was necessary to repair a.cars.I called and came to see a.The car. The repairs were done quickly. There was no queue. Thank you very much.
The main advantages: 1]There are services for the repair of gasoline and diesel engines of passenger cars 2]They repair the brake systems of passenger cars, tighten the ceiling cladding
I applied to the service station on the recommendation of friends. The diagnosis was carried out quickly, the breakdown was eliminated.
Plus partial body painting. The estimated cost of services corresponds to the stated one.
The repair time has been met.
Operating recommendations have been issued.
The control was carried out in two weeks.
They work, excellent craftsmen, the only drawback is that you have to stand in a live queue to get to the right master, if they are so popular, maybe you should keep a record, as they do at many service stations?
Previously, this service station was at an above-average level. At the moment, the prices for work are taken out of my head, the quality of work personally does not suit me. An electrician will come down to reset errors, the norm of an hour does not correspond to the work done. In general, if there are no other service stations nearby, or rather the car is about to become, then you can stop by once. There are of course locksmiths there who have been working for a long time, they had and have experience at the level. If you are lucky enough to get to an employee who has been at this service station for more than 5 years, then the quality of their work will be at a good level.
They have a selection of spare parts, but it will be cheaper to go to via taxi to Leshchinsky and return, stay for coffee with a croissant with a vengeance. Personally, my verdict is that the quality, service and comfort of customers does not match the price of their work.
The prices certainly leave much to be desired. After such repairs and expenses, you do not want to be the owner of a car. It is very frustrating that money is being taken this way
On Saturday evening, the stove stopped working, I turned to this service station, because it is close to home. We called back within an hour and agreed on the price. The price is quite adequate. Perhaps if you ordered the spare parts yourself, it would be a little cheaper. But it's easier for me. On Sunday at 11 a.m., the car was ready. The old spare parts were put in the trunk. The stove is working, I'm happy)
I did the collapse of the convergence, I liked that they did not ask unnecessary questions, everything was clearly stopped, left, the master adjusted, paid, left! In short, without excess water. The equipment is modern, they don't do it on a rope.
They do not want to write an order for an outfit, which detail was installed by which company. When you start to find out, it turns out that in addition to the inflated price, they also charge + 20-30 rubles for the "legs" to the price of the part (Yandex delivery would be cheaper). They put the pump on a sealant, which I learned about in the next service
I constantly used the services of this service station. The last time I asked to see the handbrake and brakes before the inspection. They made calipers and replaced the handbrake cables. When leaving the service station, I noticed weak braking, the brakes worked on the third pitching. There was no time to return, I stopped by a day later, asked to pump. Pumped, immediately for inspection. The result is that the rear left wheel does not brake, I'm back a hundred. Here they explain to me that Mars should get used to Jupiter, but it will only be on a full moon, we do not give guarantees for such work-there is no stand, nonsense. The result is another service station-30p, repeated inspection -15p, plus the time spent. And all it was necessary to pump the braking system. Not another foot, I don't advise.
Many thanks to the master receptionists, especially Elena, found a window in a busy schedule, did everything quickly and efficiently. I will come to you for repairs!!!
После выполнения ремонтных работ в районе задней оси ,на стороне, авто Хонда Аккорд, требовалась проверка развала. Мастер СТО озвучил цену в 45 рублей. Исполнитель сказал ,что требуется комплексная регулировка 45 рублей плюс 25 передняя ось... Я отказался. Сын позвонил на Гурского 30А , там сделали регулировку за 30 рублей. Задняя ось была в допуске, переднюю отрегулировали... Однако
Был здесь первый раз. Весь процесс - согласование времени заезда, определение неисправностей, диагностика, оформление заказа, доставка запчастей, ремонтные работы (замена тормозных дисков и колодок на ix35)
и расчет былы проведены без задержек. Все, кто имел отношение ко мне, работали слаженно и профессионально. Буду обращаться сюда и дальше. Оцениваю работу сервиса как отличную.
Отлично. Клиентоориентированность на 5 баллов. Позвонил, да-приезжайте. Приехал через 10 минут - никакого ожидания как и было обещано по телефону. Сделали сразу, цена соответствовала заявленной по телефону
I did a beam on laguna1, to be honest, and I recommend it to everyone. The pros work, I drove them at 13.00 and took them by 18.00. the price is average in Minsk.
Вообще поставил бы 4,5 , но тут невозможно поставить четыре с половиной звезды. Чуть-чуть перетянули со сроками, но это ж не аптека. Хорошо , что оказывают полный спектр услуг по восстановлению авто после ДТП.
Не первый раз обращаюсь на данное СТО. Делал здесь развал. Но отзыв не об этом неделю назад на выезде из Минска сломался наружный ШРУС, после вызова эвакуатора стал вопрос куда ехать на ремонт и выбор пал на данную фирму. После звонка и договорённости о ремонте дождались эвакуатор и вперёд. Диагноз подтвердили, но запчасти необходимой не было и из-за особенности запчасти была проблема найти. После 30 минут на телефоне и поездки на такси за запчастью, машину отремонтировали за 20 минут. Спасибо мастеру приемщику и коллективу.
Очень ответственный подход к любому ремонту, несмотря на марку автомобиля!!! Всегда вежливо, честно, без развода на деньги!!! Также, качественно делают предпродажный осмотр автомобиля. Отдельное спасибо мастеру-приёмщику Ярославу.
Хорошее СТО , раньше специализировались на подвеске , сейчас спектр услуг намного шире , ответственные сотрудники , могут дать рекомендации по ремонту и обслуживанию транспорта , выбору деталей и т.п. есть электрик , сварщик , стенд для развала/схождения , рядом стоянка и шиномонтаж , что очень удобно .